描述
Let's Shape Tomorrow with Cisco Customer Experience
At Ingram Micro, we're helping businesses realize the promise of technology. As a global technology ecosystem leader, we empower partners and customers to drive innovation, accelerate digital transformation, and create lasting impact around the world.
Our Cisco team is at the forefront of helping partners evolve toward customer success, lifecycle-led selling, and recurring revenue models. Together, we enable sustainable growth by helping customers maximize the value of their technology investments.
As a Cisco CX & Lifecycle Business Development Manager, EMEA, you will drive the adoption and growth of Cisco Customer Experience, Lifecycle, and recurring revenue solutions across the region. You will work closely with Cisco, partners, and internal teams to accelerate software adoption, renewals, Enterprise Agreements, and customer success outcomes.
What You'll Do
- Drive growth of Cisco CX, Lifecycle, and recurring revenue solutions across EMEA.
- Develop business plans that increase software adoption, renewals, services attach, and ARR.
- Enable partners to build customer success and lifecycle management capabilities.
- Support partners in transitioning to subscription and services-led business models.
- Accelerate Cisco Enterprise Agreement opportunities and lifecycle-led sales motions.
- Deliver partner enablement programs, workshops, and best-practice initiatives.
- Collaborate with Cisco and regional stakeholders to execute joint growth strategies.
- Monitor business performance and identify opportunities to improve customer outcomes and partner profitability.
What You'll Bring
- Experience in Business Development, Channel Sales, Customer Success, or a related technology role.
- Strong understanding of Cisco solutions, partner ecosystems, and channel business models.
- Proven success driving SaaS adoption, recurring revenue growth, renewals, and retention.
- Knowledge of customer success, lifecycle management, and subscription-based business models.
- Excellent communication, presentation, and stakeholder management skills.
- Experience working across multiple EMEA markets and cultures.
- Strong commercial and analytical capabilities.
- Fluency in English; additional European languages are a plus.
Why Ingram Micro?
At Ingram Micro, you'll collaborate with some of the industry's leading technology partners while building a career with global reach and impact. We foster a culture driven by Results, Integrity, Imagination, Courage, Responsibility, and Talent, where diverse perspectives are valued and development opportunities are endless.
Join us and help shape tomorrow.
