Na Ingram Micro, conectamos pessoas, tecnologia e oportunidades para transformar negócios em escala global. Somos um ecossistema que impulsiona inovação, acelera resultados e apoia empresas em jornadas complexas de transformação digital, sempre guiados por integridade, responsabilidade e excelência técnica.

Buscamos um(a) Business Development Manager (Cyber) para liderar o desenvolvimento de fabricantes estratégicos, atuando na execução de planos de negócio, expansão de canais e geração de demanda, garantindo crescimento sustentável e aumento de market share.

Principais responsabilidades

• Desenvolver e executar planos de negócios com fabricantes de Cybersecurity.

• Gerenciar relacionamento com fabricantes, parceiros e times internos.

• Acompanhar pipeline, forecast e indicadores de vendas.

• Identificar oportunidades e tendências de mercado.

• Impulsionar ações de geração de demanda e recrutamento de canais.

• Apoiar negociações, estratégias de pricing e campanhas de marketing.

Perfil desejado

• Ensino superior completo em administração ou TI, ou áreas afins.

• Experiência em vendas, business development ou gestão de fabricantes.

• Conhecimento do mercado de Cybersecurity.

• Experiência com relacionamento e gestão de canais (revendas, integradores, MSSPs).

• Vivência com gestão de pipeline, forecast e indicadores.

• Inglês avançado desejável.

• Perfil orientado a resultados e visão de negócios, perfil estratégico, analítico e orientado a crescimento.

• Habilidade de influência e relacionamento com stakeholders.

• Alta accountability e capacidade de tomada de decisão.

• Desejável experiência com ecossistema de canais e fabricantes.

• Conhecimento em soluções como Endpoint, IAM, PAM, Network Security, entre outras.

• Certificações em Cybersecurity desejável.

We are looking for a seasoned, highly technical Azure & Modern Workplace Support Engineer who brings deep cloud expertise, passion for solving complex problems, and an unwavering commitment to customer success. This engineer operates as a senior L0/L1/L2 escalation point for Microsoft cloud issues—diagnosing, troubleshooting, and resolving a broad spectrum of Azure infrastructure, Modern Workplace (M365/O365), API, identity, and platform challenges.

This is a hands-on, investigative, customer-centric role requiring someone who is naturally curious, learns new technologies quickly, works independently with urgency, and thinks creatively under pressure. You will act as a technical leader in the support organization, partnering closely with Product, Engineering, SRE, and vendor teams to eliminate root causes, evolve our platform, and create world-class support experiences.

Key Responsibilities

• Own and resolve complex Azure and Modern Workplace service requests across Compute, Networking, Storage, Identity, Exchange Online, Teams, SharePoint, Intune, Defender, and Entra ID.

• Perform advanced diagnostics including log analysis, API tracing, Azure Monitor/Log Analytics, Postman flows, authentication debugging, and M365 tenant-level investigation.

• Troubleshoot multi-layer issues across infrastructure, identity, networking, SaaS integrations, licensing, and CSP provisioning.

• Serve as senior technical escalation point for Microsoft vendor tickets, driving urgency and ensuring end-to-end resolution.

• Lead incident response for high-severity issues.

• Create runbooks, KB articles, troubleshooting workflows, and internal tooling to scale support.

• Partner with Engineering/SRE/Product to share insights and drive platform reliability and supportability improvements.

• Identify recurring issues and recommend long-term engineering fixes.

• Engage directly with customers/partners on complex scenarios, delivering an exceptional support experience.

Who You Are

• Passionate technologist, natural problem-solver, creative thinker.

• Curious and continuously learning—stays current on Azure, M365, and emerging cloud trends.

• Customer-obsessed and can translate complex issues into simple explanations.

• Works independently with strong ownership, urgency, and accountability.

• Thrives in fast-moving, ambiguous, high-impact environments.

Qualifications

• 5–8+ years in Azure/M365 technical support, cloud engineering, or solutions engineering.

• Expert proficiency in Azure services, M365 architecture, Exchange/Teams/SharePoint/Intune administration.

• Strong scripting capabilities (PowerShell, Python, Bash).

• Deep diagnostic skills with Azure Monitor, Log Analytics, KQL, Entra ID troubleshooting, OAuth/OpenID, Graph API.

• Strong networking fundamentals (DNS, TCP/IP, routing, SSL/TLS).

• Experience with ticketing tools (Zendesk, Jira, ServiceNow).

• Excellent communicator with strong customer-handling capability.

• Experience with Datadog or similar observability tooling preferred.

• Azure certifications (AZ-104, AZ-305, AZ-500) preferred.

Flexibility working some weekends and later hours to help fulfill a 24x7 business

Let’s shape tomorrow.
Your ambition empowers tomorrow’s technology, today.

What you’ll do

Here, your work doesn’t just support technology, it moves it forward.

As a Professional Services Consultant, you’ll own your impact end-to-end, turning complex technical challenges into meaningful solutions for customers. Every project you deliver helps businesses move faster, operate securely, and unlock the full value of their platforms.

You will:

• Design and deliver secure solutions that protect and enable customers in an increasingly complex digital landscape.

• Bring technology to life, managing the implementation and operation of cybersecurity tools across customer environments.

• Take ownership of outcomes, troubleshooting challenges and driving resolution with clarity and confidence.

• Lead projects from start to finish, delivering services, training, and expertise that create visible impact.

• Translate complexity into clarity, building technical and business documentation that helps others move forward.

What you’ll bring

You bring more than technical expertise; you bring energy, curiosity, and a drive to make a difference you can see.

We’re looking for someone who:

• Has a degree and 2+ years of relevant experience in a technical or cybersecurity-focused role.

• Brings experience working in a multinational or distribution environment, comfortable operating across teams and markets.

• Owns decisions and outcomes, even under pressure, with strong judgment and accountability.

• Communicates with impact, with strong presentation and interpersonal skills that build trust with customers and colleagues.

• Combines technical knowledge with structured planning and time management, turning priorities into progress.

What you’ll experience here

• Purpose starts with you: You’ll see the real-world impact of your work in every solution delivered.

• Lead with integrity: You’ll be trusted to take initiative and do what’s right—for customers, partners, and your team.

• Grow further, together: You’ll collaborate across borders, learn continuously, and expand your expertise beyond your role.

• Move with meaning: Every project you deliver contributes to something bigger—advancing technology and the people who rely on it.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Warehouse Operations Supervisor – ITAD

Shift: 6:00 a.m. to 2:30 p.m. While this is a salaried position, flexibility to work beyond these hours may be required as necessary to fulfill job responsibilities and support business demands.

About the Role

Are you a hands-on leader who thrives in a fast-paced warehouse or distribution environment? Ingram Micro is seeking a Warehouse Operations Supervisor – ITAD to lead daily warehouse operations while driving safety, productivity, quality, and operational excellence.

In this role, you'll support the testing and diagnostic evaluation of incoming technology assets for refurbishment, driving efficiency and maintaining the highest operational standards. You'll lead warehouse associates, oversee inventory and operational workflows, and help ensure customer expectations are met through continuous process improvement and operational excellence.

If you're passionate about leading people, improving processes, and creating a high-performing team culture, we'd love to hear from you.

Learn more about Ingram Micro ITAD here: http://youtu.be/6FUCoxgtulk?si=-TNEi6749mVSqpGp

What You'll Do

• Supervise day-to-day warehouse operations, including receiving, shipping, inventory control, storage, material handling, and the testing and diagnostic evaluation of incoming assets for refurbishment.

• Lead, coach, and develop warehouse associates to achieve safety, quality, productivity, and service objectives.

• Plan and coordinate shipping and receiving schedules to optimize workflow, warehouse capacity, and on-time delivery.

• Monitor inventory accuracy through cycle counts, audits, and established inventory control procedures.

• Ensure materials and technology assets are accurately received, tested, stored, picked, packed, and shipped according to company standards.

• Maintain compliance with warehouse safety policies, OSHA regulations, and company operating procedures.

• Identify opportunities to improve warehouse processes, space utilization, labor efficiency, operational performance, and refurbishment workflows.

• Investigate and resolve operational issues while serving as the primary escalation point for warehouse associates.

• Monitor KPIs including productivity, inventory accuracy, order fulfillment, diagnostic throughput, and shipping performance, implementing corrective actions as needed.

• Partner with leadership and cross-functional teams to support business objectives and continuous improvement initiatives.

• Ensure warehouse equipment, facilities, testing stations, and work areas are maintained in a safe, clean, and organized condition.

What You Will Bring to This Role

• High School Diploma or GED required; Associate's or Bachelor's degree in Supply Chain, Logistics, Business, Operations Management, or a related field is preferred.

• Minimum 5 years of warehouse, distribution center, logistics, supply chain, or IT asset disposition (ITAD) experience, including at least 3 years in warehouse operations and 1 year of leadership or supervisory experience.

• Experience leading warehouse teams in high-volume, fast-paced distribution, fulfillment, refurbishment, or reverse logistics environments.

• Strong knowledge of shipping, receiving, inventory management, warehouse operations, material flow processes, and quality standards.

• Experience with Warehouse Management Systems (WMS), inventory control, and Microsoft Office applications.

• Proven ability to coach, develop, and motivate frontline employees while fostering a culture of accountability and teamwork.

• Strong analytical, organizational, and problem-solving skills with the ability to prioritize multiple operational demands.

• Experience driving process improvements that increase productivity, inventory accuracy, quality, and operational efficiency.

• Excellent communication and interpersonal skills with the ability to collaborate across departments.

• Ability to make sound decisions, resolve operational challenges, and adapt in a fast-paced environment.

• Ability to travel up to 25% for training.

Why Join Ingram Micro?

At Ingram Micro, you'll be part of a global technology leader that powers the world's supply chain. We invest in our people by providing opportunities to lead, innovate, and grow their careers while making a meaningful impact across our warehouse, reverse logistics, and IT asset disposition operations.

If you're ready to lead high-performing teams and help drive operational excellence, we'd love to hear from you.

The typical base pay range for this role across the U.S. is USD $72,700.00 - $116,300.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

The typical base pay range for this role across the U.S. is USD $155,700.00 - $272,500.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Facilities Engineer

About the Role

Ingram Micro Commerce & Lifecycle Services (CLS) helps the world's leading brands optimize their supply chains and accelerate business growth. We provide end-to-end solutions that connect supply and demand across the Commerce, Technology, and Mobility industries. From global logistics and reverse logistics to device lifecycle management and IT Asset Disposition (ITAD), our innovative solutions support customers ranging from fast-growing startups to Fortune 100 enterprises.

We're hiring an Industrial Engineer to drive continuous improvement, optimize operations and support within our growing facility. This is a high-visibility, hands-on role with real ownership, if you're a data-driven problem solver who thrives in a fast-paced ITAD and reverse logistics environment, we want to hear from you.

What You'll Do

• Design, document, and optimize workflows, SOPs, and operational processes to improve efficiency, quality, and scalability across warehouse and ITAD operations.
• Conduct time studies, labor planning, work measurement, and capacity modeling to establish performance standards and maximize resource utilization.
• Analyze facility layouts, material flow, equipment, and space utilization to drive productivity and safety improvements.
• Lead and support facility expansion, redesign, and optimization projects — including workflow design, capacity planning, and operational readiness.
• Evaluate and recommend automation, equipment, and technology enhancements that improve capabilities and scalability.
• Develop cost-benefit analyses, ROI models, and business cases to support capital investment decisions.
• Manage engineering projects end-to-end, delivering on time and in alignment with business objectives.
• Support ITAD, reverse logistics, refurbishment, and device lifecycle operations by developing and improving testing, diagnostics, and data sanitization processes.
• Monitor operational performance, identify issues through root cause analysis, and implement corrective actions.
• Partner with operations leadership to manage SLAs, address customer-related challenges, and improve service delivery.
• Establish and standardize best practices, work methods, and operating procedures for consistent, sustainable execution.
• Promote workplace safety through ergonomic improvements, accident prevention initiatives, and compliance with company policies.

Required Qualifications

• Bachelor's degree in Industrial, Manufacturing, Supply Chain, or Operations Engineering (or equivalent experience).
• 3+ years of Industrial Engineering experience, including at least 1 year in a warehouse, logistics, ITAD, reverse logistics, repair, or refurbishment environment.
• Proficiency in device data sanitization, imaging, provisioning and repair processes.
• Demonstrated expertise in process improvement, workflow analysis, facility planning, capacity planning, labor planning, and productivity optimization.
• Proficiency in statistical analysis, process mapping, work measurement, and continuous improvement methodologies.
• Experience leading moderate-complexity projects and translating data into actionable operational recommendations.
• Proficiency in Microsoft Excel and data analysis tools; ability to build clear, data-driven business cases.

Preferred Qualifications

• Lean Six Sigma Green Belt or Black Belt certification.
• Hands-on experience in ITAD, reverse logistics, or device lifecycle management.
• Familiarity with WMS, LMS, Power BI, AutoCAD, or Visio.
• Experience supporting warehouse expansions, automation projects, or multi-site operations.

Why Ingram Micro CLS?

Join a growing global operation that supports the world's leading technology brands. You'll solve complex challenges, influence real capital decisions, and build a career at the intersection of engineering, logistics, and technology, with a team that values innovation and results.

The typical base pay range for this role across the U.S. is USD $78,000.00 - $124,800.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Accelerate your career. Join the organization that's driving the world's technology and shape the future.

Accelerate your career. Join the organization that's driving the world's technology and shape the future.

Accelerate your career. Join the organization that's driving the world's technology and shape the future.

Location: Cham, Switzerland | Reporting to: Alexander Maier, SVP CCE DACH

About Ingram Micro

We are the business behind the world’s brands.

At Ingram Micro, we are a global technology partner reaching nearly 90% of the world’s population. With operations in 57 countries and ~24,000 associates, we enable businesses to run smarter, grow faster, and operate more sustainably.

We are redefining distribution—building the digital backbone of the global technology ecosystem.

The Opportunity

We are seeking a Managing Director Switzerland to lead and accelerate our Swiss business. As the senior executive for the country, you will define and execute the market strategy, drive profitable growth, and strengthen our position as a leading technology partner.

This role combines strategic leadership, commercial accountability, and operational excellence, requiring a strong external focus and deep local market understanding.

You will be a key member of the DACH leadership team, partnering closely with regional and global stakeholders to align Switzerland with Ingram Micro’s broader strategy.

Your Responsibilities

• Lead total country P&L with full accountability for revenue growth, profitability, and cash performance
• Define and execute the Swiss market strategy, aligned with DACH and global priorities
• Drive profitable growth across core distribution, advanced solutions, and digital platforms
• Strengthen relationships with vendors, customers, and partners, positioning Ingram Micro as a trusted strategic advisor
• Lead and inspire a high-performing leadership team and organization
• Identify and capture new business opportunities, including innovation and ecosystem expansion
• Ensure operational excellence, efficiency, and scalable processes
• Represent Ingram Micro externally with key industry stakeholders, regulators, and customers
• Champion ESG, compliance, and inclusive leadership practices

What You Bring

• Proven experience as a Managing Director, Country Manager, or senior GM with full P&L responsibility
• Strong track record of driving growth and transformation in complex, matrixed, or multinational environments
• Deep understanding of the Swiss technology, distribution, or B2B ecosystem
• Demonstrated success in business development, partnerships, and stakeholder management
• Inspirational leader with the ability to build, develop, and retain high-performing teams
• Strategic thinker with strong execution discipline and decision-making capability
• Excellent communication skills in German and English (French is a plus)
• University degree in business, technology, or related field; MBA preferred

Leadership Capabilities

• Strategic Mindset & Vision
• Drives Results & Accountability
• Customer & Market Focus
• Builds High-Performance Teams
• Cultivates Innovation
• Collaborates & Influences Across Boundaries
• Develops Talent & Embraces Diversity

Why Join Ingram Micro

• Lead a strategically important market within the DACH region
• Shape the future of a business at the forefront of technology distribution and digital platforms
• Work in a global, people-first organization with strong growth ambitions
• Make a tangible impact on customers, partners, and the broader ecosystem

#LI-MS83

#LI-HYBRID

We are the business behind the world’s brands. At Ingram Micro, we’re redefining distribution and reaching nearly 90% of the world's population. With operations in 57 countries and approximately 24,000 associates, we help businesses run better, grow faster, and achieve their sustainability goals. It's fun to work in a company where people truly BELIEVE in what they're doing!

Collaboration is at the heart of innovation. Our team drives Ingram Micro’s innovative campaigns, highlighting our cutting-edge solutions and enabling us to maintain leadership in the technology distribution industry. We work together to shape the future of technology distribution, ensuring products reach customers efficiently and helping businesses thrive globally.

At Ingram Micro, we are shaping the future with cutting-edge technology! We foster a culture of collaboration, transparency, and continuous improvement. Our team members are encouraged to share ideas, challenge the status quo, and work together to shape the future of technology distribution.

As a Sales Account Manager, you’ll play a critical role in driving and improving vendor sales while meeting both vendor and company objectives and targets. Your key responsibilities will include:

• Establishing productive, professional relationships with key personnel in assigned partner accounts.

• Coordinating the involvement of company personnel to meet partner performance objectives and expectations.

• Meeting assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.

• Leading joint partner planning processes to develop mutual performance objectives, financial targets, and critical milestones.

• Proactively assessing, clarifying, and validating partner needs on an ongoing basis.

What You Bring to the Role: We’re looking for someone with:

• 4:5 years of experience in Cisco.

• IT distribution & local experience.

• Enthusiasm and a results-driven mindset with a strong will to succeed.

• A self-starter, self-motivated, and a team player.

• A strong ‘customer-first’ mentality, able to utilize relationships to drive results.

Your Growth with Us: Joining Ingram Micro means becoming part of a global leader in technology solutions. We offer a dynamic work environment, opportunities for professional growth, and the chance to make a significant impact on the future of technology distribution. Let's shape tomorrow together.

#LI-NS1

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Warehouse Operations Manager- ITAD

Shift Hours: M-F First Shift

About the Role

Are you an experienced warehouse leader with a passion for operational excellence and team development? Ingram Micro is seeking a Warehouse Operations Manager to lead daily warehouse operations in a fast-paced distribution environment.

As a key member of the operations leadership team, you'll develop high-performing teams, support the testing and diagnostic evaluation of incoming technology assets for refurbishment, driving efficiency and maintaining the highest operational standards. You will work closely with Transportation, Inventory Control, Engineering, Human Resources, and Customer Service to align operations, optimize performance, and achieve business objectives

If you're passionate about leading people, improving processes, and creating a high-performing team culture, we'd love to hear from you.

Learn more about Ingram Micro ITAD here: http://youtu.be/6FUCoxgtulk?si=-TNEi6749mVSqpGp

What You’ll Do:

• Lead and manage daily warehouse operations, including receiving, shipping, inventory control, storage, order fulfillment, and material handling.
• Develop, coach, and mentor supervisors and warehouse associates, fostering a culture of accountability, engagement, and continuous improvement.
• Establish operational goals, monitor KPIs, and drive performance in safety, productivity, quality, inventory accuracy, and customer service.
• Plan and coordinate warehouse resources, staffing, and workflows to maximize efficiency and optimize warehouse space utilization.
• Ensure inventory accuracy through cycle counts, audits, and effective inventory control processes.
• Monitor compliance with company policies, OSHA regulations, safety standards, and operational procedures.
• Identify and implement process improvements that enhance operational performance, reduce costs, and improve customer satisfaction.
• Partner with cross-functional teams including Transportation, Inventory Control, Engineering, Human Resources, and Customer Service to support business objectives.
• Resolve operational challenges and serve as the escalation point for warehouse and customer-related issues.
• Ensure warehouse facilities, equipment, and work areas are maintained in a safe, clean, and organized environment.

What You Will Bring to This Role:

• Bachelor's degree in Supply Chain Management, Logistics, Business, Operations Management, or a related field; equivalent professional experience may be considered.
• Minimum 5 years of warehouse, distribution center, logistics, or supply chain experience, including at least 4 years managing warehouse operations and 2 years of people leadership or 4 years of leadership experience.
• Proven experience leading supervisors and high-performing teams in a high-volume warehouse or distribution center environment.
• Strong knowledge of warehouse operations, shipping and receiving, inventory management, material handling, and warehouse process optimization.
• Experience with Warehouse Management Systems (WMS), inventory control systems, and Microsoft Office applications.
• Demonstrated ability to manage operational priorities, allocate resources, and achieve productivity, quality, and service goals.
• Strong analytical, problem-solving, and decision-making skills with experience using operational metrics and KPIs to drive continuous improvement.
• Excellent communication, leadership, coaching, and stakeholder management skills.
• Ability to influence cross-functional teams and lead operational change initiatives in a fast-paced environment.
• Ability to travel up to 25% for training and business meetings.

Why Join Ingram Micro?

At Ingram Micro, you'll help power one of the world's largest technology supply chains while leading talented teams in a dynamic distribution environment. We offer opportunities to innovate, develop your leadership skills, and make a measurable impact on operational performance and customer success.

If you're a results-oriented operations leader who enjoys developing people and driving continuous improvement, we'd love to hear from you.

The typical base pay range for this role across the U.S. is USD $88,700.00 - $150,800.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.

We are looking for a detail-oriented and proactive Senior Associate, Sales Support to join our Sales Journey team. This role supports both email and customer interactions, focusing on account activation, onboarding, and coordination with sellers and partners. The ideal candidate will have a background in sales support or experience in sales-related functions, particularly within the tech industry.

Job Responsibilities:

• Manage quote renewals for software/license renewals
• Provide email and customer support for account activation and onboarding
• Coordinate with sellers and partners to ensure smooth onboarding and support
• Follow up on contracts to drive revenue and ensure timely processing
• Collaborate with internal teams to support sales operations and customer experience

Qualifications:

• College graduate of any course; or High School Diploma (but should have at least 5 years functional experience)
• Mut have at least 3-4 years BPO experience in Quote Renewals, Retention, Customer Service, or other related roles
• Background in supply chain or IT distribution is highly preferred
• Experienced with MS Excel for reporting and tracking
• Strong time management and organizational skills
• Average to Good English communication skills
• Willing to work on day shift (AU time zone) and 10 days RTO/monthly

#LI-Hybrid

Location: Milton Keynes - Hybrid

This role follows a non‑negotiable 3‑day hybrid working pattern. Candidates must live within a reasonable commuting distance of our Milton Keynes office.

About the job:
We’re looking for a Management Accountant to join our Finance team here at Ingram Micro UK. Whether you’re studying towards your CIMA or ACCA, part-qualified, or already qualified, this is a great opportunity to step into a role where you can take on more responsibility and take the next step in your career.

This role sits at the centre of our finance operations, with responsibility for key areas across month-end, cost control and margin accounting. You’ll take ownership of your areas end-to-end, ensuring reporting is accurate and giving the business clear visibility of performance.

As our business continues to evolve, particularly as we expand our platforms and offerings, we’re looking for someone who’s comfortable working in a changing environment and ready to grow with the business.

You’ll focus on areas including operating expenses (Opex), customer rebate programmes (VPAs), and multi-period deal accounting, while working closely with teams across Finance and Sales to provide insight into performance and cost drivers, helping support better business decisions.

What your role as a Management Accountant will involve:

• Owning monthly management accounts for your areas, including both P&L and balance sheet
• Managing Opex reporting, including accruals, prepayments and variance analysis
• Working with budget holders to monitor, control and challenge cost centre spend
• Taking responsibility for customer rebate (VPA) accounting, including tracking, accruals and forecasting
• Supporting multi-period deal accounting, ensuring revenue and margin are recognised correctly
• Preparing month-end journals and completing balance sheet reconciliations
• Providing clear financial insight and commentary to support business decision-making

To set you up for success, we are looking for the following skills and experience:

• Part-qualified or qualified in ACCA, CIMA, ACA, actively studying or qualified by experience.
• Experience working in a management accounting or month-end processes
• Good understanding of cost control, Opex or similar finance areas
• Excellent analytical skills, with the ability to interpret financial data and spot trends
• Ability to take ownership of your work and manage your workload effectively
• Excellent communication skills, with the ability to engage effectively with stakeholders across Finance, Sales and the wider business
• A proactive approach, with the confidence to challenge and add value

What we offer:

• AXA Health Insurance and Dental Plan Options - available for you and your family through a salary sacrifice scheme
• Rising holiday allowance at Year 2 and Year 5
• Birthday day off
• Employee Referral Bonus - help us grow our team and get rewarded for introducing great talent.
• Employee discounts and wellness perks
• Modern offices with breakout spaces, free tea and coffee, and a private wellness room
• Development opportunities with clear career progression and training

We Are Ingram Micro
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first business-to- consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post- sales professional support. Learn more at www.ingrammicro.com.

Make an application to join the team!
None of this is achievable without great people, with a complete customer focus.

Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning.
If this sounds like the opportunity for you then please apply by sending a copy of your most recent CV.

Business Development Manager – Advanced Solutions (w/m/d)

Unser Angebot

• Wir bieten dir eine vielseitige und verantwortungsvolle Position im Bereich Advanced Solutions mit klarem Fokus auf die strategische Weiterentwicklung unserer Partnerschaften mit Hewlett Packard Enterprise und Juniper.
• Es erwartet dich eine exzellente Positionierung am Markt, wachstumsorientiertes Arbeiten und ein hoher Gestaltungsspielraum mit viel Eigenverantwortung
• Ausgezeichnete öffentliche Erreichbarkeit und regelmäßige Weiterbildungsangebote sind für uns selbstverständlich
• Freu dich über ein kollegiales Betriebsklima, ein humorvolles, zielstrebiges und internationales Team
• Kostenloses Frühstück, Mitarbeitervergünstigungen, Bike Leasing, Workation, Sonderverkaufsaktionen, Gesundheitsvorsorge, diverse Firmenevents und unsere SportsCrew runden unser Angebot ab
• Gehaltlich bieten wir in dieser Position ein Jahresbruttogehalt (inkl. variabler Vergütung) ab € 55.000,- eine weitere Überzahlung abhängig von Qualifikation und Erfahrung ist möglich

Deine Mission

• Du verantwortest die strategische und operative Weiterentwicklung eines definierten Herstellerportfolios und treibst den Ausbau unseres österreichweiten Partnernetzwerks im Bereich Advanced Solutions aktiv voran.
• Als Bindeglied zwischen Hersteller und Reseller bzw. Business Partner koordinierst du den Informationsfluss und bist Schnittstelle zu unseren Mitarbeiter:innen im Vertrieb, Produktmanagement und Marketing.
• Du planst und führst Workshops sowie Webinare für interne Vertriebsteams sowie Business Partner:innen durch, wirkst aktiv bei Marketingplänen und absatzfördernden Maßnahmen mit und bringst eigenständig kreative neue Ansätze zur Geschäftsentwicklung ein.
• Neben der Angebotslegung evaluierst du regelmäßig Sales Leads in Zusammenarbeit mit unseren Herstellern und überprüfst kontinuierlich die Erreichung und Umsetzung der Forecast-Ziele
• Du beobachtest laufend Markttrends, technologische Entwicklungen sowie deine Marktbegleiter und leitest daraus konkrete Maßnahmen für dein Business ab.

Als Idealkandidat (m/w/d) …

• verfügst du über solide IT-Kenntnisse oder bist technisch-affin und bringst Interesse und Eigeninitiative mit, dir fehlendes Produktwissen anzueignen
• sind deine Vertriebskompetenzen bereits stark ausgeprägt, bringst du mindestens 3 Jahre Sales-Erfahrung mit und konntest diese idealerweise schon IT-Distributions-Umfeld mit Hersteller- und Partnerbeziehungen sammeln
• überzeugst du mit Kommunikationsstärke, deinem sicheren Auftreten und deinem Argumentationsgeschick auf allen Hierarchieebenen
• agierst du professionell als Schnittstelle zu verschiedenen Fachbereichen und koordinierst den Informationsfluss, um bestmögliche Lösungen zu etablieren
• hast du eine hohe Reisebereitschaft, ein gutes Zahlenverständnis und zeichnest dich durch fließende Deutsch- und Englischkenntnisse aus
• bist du eine umsetzungsstarke, eigenverantwortliche Persönlichkeit mit hoher Lernbereitschaft und ausgeprägter Kundenorientierung

Vertrieb ist deine Leidenschaft und dein Anspruch ist es, Erwartungen nicht nur zu erfüllen, sondern zu übertreffen? Du baust aktiv und kontinuierlich dein Partnernetzwerk aus und legst Wert auf eine langfristige, nachhaltige Kundenbetreuung?

Möchtest du zudem unser Geschäftsfeld rund um Hewlett Packard Enterprise und Juniper aktiv weiterentwickeln?

Dann möchten wir dich kennenlernen und gemeinsam die nächsten Schritte in deiner Karriere gehen!

Wir freuen uns über deine Bewerbung mit CV über unsere Online Plattform. Bei Fragen zu diesem Job wende dich an Luzie Schäfer, HR Professional (+43 - 140 - 81543735).

at.ingrammicro.eu
https://www.facebook.com/IngramMicroAustria

We are looking for a Warehouse Officer to support daily warehouse operations and ensure the accurate receiving, storage, inventory control, and dispatch of goods. The successful candidate will work closely with internal teams to maintain inventory accuracy and ensure timely order fulfillment while following company safety and operational procedures.

Key Responsibilities

• Pick, pack, and prepare products for delivery according to customer orders
• Perform put-away activities and maintain proper product storage
• Assist in inventory of stock, including stock rotation.
• Apply product labels, including OCPB (Thai Consumer Protection Board) labels and warranty tags, in accordance with company requirements.
• Organize and maintain warehouse storage to ensure efficient operations
• Update inventory transactions in the warehouse management system
• Coordinate with logistics, sales, and other internal departments to ensure timely order processing
• Ensure warehouse operations comply with company policies, safety standards, and quality procedures
• Ensures the orderly stocking and/or timely delivery of merchandise.
• Updates management on all inventory issues on a regular and as-needed basis.
• Maintains and updates the purchase order system as shipments are received, cancelled, or back ordered.
• Processes inventory paperwork.
• Support cycle counts and annual stock take activities
• Maintain warehouse cleanliness and proper storage conditions
  

Requirements

• Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related fields
• 2-5 years of experience in warehouse, logistics, or inventory operations
• Must possess a valid forklift license and be able to operate a forklift safely.
• Experience using Warehouse Management System is an advantage
• Basic computer skills (Microsoft Office)
• Good organizational skills and attention to detail
• Ability to work independently and as part of a team
• Be able to communicate in English is a plus

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

The typical base pay range for this role across the U.S. is USD $78,000.00 - $124,800.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Ingram Micro has earned Great Place to Work Certification™ for 2026-2027 in Canada! This prestigious recognition reflects our commitment to our people and our culture. Ingram Micro Canada has also been recognized on the Canadian 2026 Best Workplaces in Technology list.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

This position is a hybrid role based in our Mississauga office where you will work 3 days in the office and 2 days remotely.

Ingram Micro strongly believes in empowering organizations with best-in-class cyber defense capabilities. Ingram Micro is the Authorized Distributor for most of the strategic Cybersecurity vendors present in the region. This allows our Business Partners to enhance their customers’ ability to stay updated with the changing landscape of threats, technologies and regulatory compliance.

Responsibilities:

• Manage Internal and External Relationships: Foster strong working relationships with internal stakeholders across Ingram and with external partners to drive collaboration and business success.
• Develop and Execute Strategic Initiatives: Lead strategies focused on share-shift, customer retention, and new customer acquisition to support long-term growth. Support the preparation and delivery of performance reviews and vendor cadence updates, sharing progress on business development initiatives, channel‑engagement activities, and strategic actions to accelerate partner growth.
• Drive Sales and Revenue Growth: Identify and capitalize on opportunities to increase sales and improve revenue performance across assigned accounts or territories. Drive business growth by actively engaging in customer-facing meetings and building strong relationships, while developing and executing a strategic account plan in collaboration with key vendor partners.
• Enable Partner Success: Design and implement clear, actionable plans to support channel partners in growing their business effectively.
• Monitor Performance and Generate Reports: Track key performance indicators and produce insightful reports using advanced Excel skills to support data-driven decision-making.
• Collaborate Cross-Functionally: Work closely with licensing, marketing, and extended teams to align efforts and ensure the successful execution of initiatives.
• Travel: May travel up to 10% (which includes Canada or US travel), however, mainly GTA travel.

What you bring to the role:

• Diploma or Degree (or additional relevant experience in a related field).
• Minimum 5-8+ years of business development or account management experience is required within IT distribution or a Cybersecurity Partner.
• Will champion significant projects, programs, and business initiatives using demonstrated creativity and ingenuity.
• Demonstrates strong presentation skills with the ability to confidently deliver business plans and performance reviews to customers and vendor partners.
• Able to develop and maintain strong, lasting customer relationships through a customer-focused approach, while also being able to contribute significantly to the improvement of processes and systems.
• Demonstrates strong organizational skills and must have effective presentation abilities.
• Must be results-driven and customer-focused.
• Strong proficiency in Microsoft Office applications, particularly advanced in Excel for effective data analysis and reporting.
• Relevant vendor certifications are considered an asset but are not required.
• This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties.

The typical base pay range for this role across Canada is $80,000 - $100,000 per year. The ranges above reflect the potential annual starting base pay across all of Canada for all roles. Individual base pay within each range depends on various factors, including work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. This role is for an existing vacancy and will not use AI for screening applicants.

At Ingram Micro, certain roles are eligible for additional rewards, including merit increases, annual bonuses, or sales incentives. These awards are allocated based on a position level and individual performance. Canadian associates have access to flexible Healthcare, Dental, Vision, well-being benefits and perks, critical illness, disability coverage, mental health support, paid time off, RRSP Matching and much more!

Equal Opportunity Statement

As a diverse and inclusive organization, we encourage individual achievement and recognize the strength of a diverse workforce. Ingram Micro Canada is proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. Accommodations for job applicants are available on request, please contact us by sending an email to AODAFeedback@ingrammicro.com. This email box is designed to assist with accommodations through the hiring process. Emails sent for non-accommodation-related inquiries, such as following up on an application, will not receive a response. In your email, please provide contact details, and preferred contact method and describe the accommodation so we can work with you to assist.

Ingram Micro’s Commitment to ESG (Environment, Social & Governance)

Ingram Micro is a values-driven organization and our commitment to ESG performance is a statement about who we are and our desire to make a difference each day through the way we do business. Through our IngramMicroESG program, we establish policies, programs, and practices to achieve continuous improvement on the Environmental, Social and Govern

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Position Summary:

• Ensures all sales orders are processed in an efficient and accurate manner and that delivery deadlines are met.
• Provides support to a team of sales (inside/outside) representatives.
• Works with sales management, sales reps and customer service to process customer orders and/or change orders.
• Verifies and reviews the accuracy of orders.
• Responsible for monitoring overall account activity for assigned group.
• Tracks data and creates reports regarding market conditions, sales results, team earnings, etc.
• May be responsible for lead and order management activities for specified area of sales group (separated by account size or geographic territory).
• Takes orders on self-qualified leads when appropriate.
• Prepares product/license quotes as needed for pre-sales customers.

What you bring to the role:

• Established and productive individual contributor.
• Works under moderate supervision.
• Problems faced are typically routine, but may at times require interpretation or deviation from standard procedures.
• Makes minor adjustments to working methods.
• Communicates information that requires explanation or interpretation.
• Provides administrative or technical support at an intermediate level.
• Still gaining or have attained full proficiency in their specific area of discipline.
• Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
• Works under moderate supervision.
• May seek the advice of senior personnel in the functional area.
• Normally follows established procedures on routine work, requires instructions only on new assignments.

Qualifications:

• High School Diploma or equivalent, 2 year degree preferred.
• 3 years of general experience or 2 years functional experience.
• Applies acquired job skills and company policies and procedures to complete assigned tasks.

#LI-Hybrid

With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.

Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart.

Responsibilities:

• Coordinate and liaise with courier service providers to ensure seamless delivery processes.

• Process daily sales submissions through the intranet platform and ensure completion within the 2-hour Service Level Agreement (SLA).

• Manage the delivery failure intranet portal by promptly submitting reported cases from couriers.

• Manage the Local delivery intranet portal by promptly arranging the carrier supports.

• Monitor daily courier shipment loads, taking proactive measures to ensure SLAs are consistently met.

• Address inquiries via phone calls /WhatsApp / Microsoft team and emails from sales teams or couriers regarding shipment status.

• Plan and oversee bulk shipment deliveries, coordinating details with couriers to ensure smooth operations.

• Provide clear and precise instructions to couriers/movers regarding shipment details, Proof of Delivery (POD), cash, or cheque collection.

• Act swiftly to resolve shipment issues, maintaining communication with couriers.

• Organize freight quotes and transportation arrangements for special handling and project-related shipments in collaboration with outsourced couriers or movers

• Coordinate with Sales team on daily shipments.

• Coordinate with inter operation dept to achieve the operations SLA

• Supporting trade shows on and offsite

• Supporting cycle/ inventory counts.

• Any other duties assigned by the supervisor.

Requirements

• Diploma or degree in Logistics, Supply Chain, or a related field

• Familiarity with air/sea shipment processes and shipping documentation

• Proficiency in logistics software and tools like Microsoft Office / SAP application

• Strong organizational and communication skills

• Experience in warehouse / supply chain management is advantageous

• Comfortable to work in warehouse setting

• Ability to work independently and as a team

• Fast-paced environment

Ingram Micro has earned Great Place to Work Certification™ for 2026-2027 in Canada! This prestigious recognition reflects our commitment to our people and our culture. Ingram Micro Canada has also been recognized on the Canadian 2026 Best Workplaces in Technology list.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

This position is a hybrid role based in our Mississauga office where you will work 3 days in the office and 2 days remotely.

Ingram Micro strongly believes in empowering organizations with best-in-class cyber defense capabilities. Ingram Micro is the Authorized Distributor for most of the strategic Cybersecurity vendors present in the region. This allows our Business Partners to enhance their customers’ ability to stay updated with the changing landscape of threats, technologies and regulatory compliance.

Responsibilities:

• Manage Internal and External Relationships: Foster strong working relationships with internal stakeholders across Ingram and with external partners to drive collaboration and business success.
• Develop and Execute Strategic Initiatives: Lead strategies focused on share-shift, customer retention, and new customer acquisition to support long-term growth. Support the preparation and delivery of performance reviews and vendor cadence updates, sharing progress on business development initiatives, channel‑engagement activities, and strategic actions to accelerate partner growth.
• Drive Sales and Revenue Growth: Identify and capitalize on opportunities to increase sales and improve revenue performance across assigned accounts or territories. Drive business growth by actively engaging in customer-facing meetings and building strong relationships, while developing and executing a strategic account plan in collaboration with key vendor partners.
• Enable Partner Success: Design and implement clear, actionable plans to support channel partners in growing their business effectively.
• Monitor Performance and Generate Reports: Track key performance indicators and produce insightful reports using advanced Excel skills to support data-driven decision-making.
• Collaborate Cross-Functionally: Work closely with licensing, marketing, and extended teams to align efforts and ensure the successful execution of initiatives.
• Travel: May travel up to 10% (which includes Canada or US travel), however, mainly GTA travel.

What you bring to the role:

• Diploma or Degree (or additional relevant experience in a related field).
• Minimum 3 years of business development or account management experience is required, ideally within IT distribution or a Cybersecurity Partner.
• Will champion significant projects, programs, and business initiatives using demonstrated creativity and ingenuity.
• Demonstrates strong presentation skills with the ability to confidently deliver business plans and performance reviews to customers and vendor partners.
• Able to develop and maintain strong, lasting customer relationships through a customer-focused approach, while also being able to contribute significantly to the improvement of processes and systems.
• Demonstrates strong organizational skills and must have effective presentation abilities.
• Must be results-driven and customer-focused.
• Strong proficiency in Microsoft Office applications, particularly advanced in Excel for effective data analysis and reporting.
• Relevant vendor certifications are considered an asset but are not required.
• This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties.

The typical base pay range for this role across Canada is $70,000 - $75,000 per year. The ranges above reflect the potential annual starting base pay across all of Canada for all roles. Individual base pay within each range depends on various factors, including work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. This role is for an existing vacancy and will not use AI for screening applicants.

At Ingram Micro, certain roles are eligible for additional rewards, including merit increases, annual bonuses, or sales incentives. These awards are allocated based on a position level and individual performance. Canadian associates have access to flexible Healthcare, Dental, Vision, well-being benefits and perks, critical illness, disability coverage, mental health support, paid time off, RRSP Matching and much more!

Equal Opportunity Statement

As a diverse and inclusive organization, we encourage individual achievement and recognize the strength of a diverse workforce. Ingram Micro Canada is proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. Accommodations for job applicants are available on request, please contact us by sending an email to AODAFeedback@ingrammicro.com. This email box is designed to assist with accommodations through the hiring process. Emails sent for non-accommodation-related inquiries, such as following up on an application, will not receive a response. In your email, please provide contact details, and preferred contact method and describe the accommodation so we can work with you to assist.

Ingram Micro’s Commitment to ESG (Environment, Social & Governance)

Ingram Micro is a values-driven organization and our commitment to ESG performance is a statement about who we are and our desire to make a difference each day through the way we do business. Through our IngramMicroESG program, we establish policies, programs, and practices to achieve continuous improvement on the Environmental, Social and Governance areas that are most significant to our stakeholders. Learn more about our ESG initiatives and read our ESG reports here – Ingram Micro ESG.

At Ingram Micro, we’re redefining distribution. As a people-first technology partner operating in 57 countries and reaching nearly 90% of the world’s population, we help businesses run better, grow faster, and achieve their sustainability goals. Our diverse solutions, global scale, and digital innovation—powered by platforms like Ingram Micro Xvantage—set us apart in the technology ecosystem.

How our team works

Our Purchasing team plays a vital role in ensuring operational excellence across the organization. By securing the right products and services at the right time, we enable our internal teams to deliver value to customers worldwide. We collaborate across departments—Finance, Sales, and Operations—to maintain inventory levels, resolve discrepancies, and uphold quality standards.

Our values in action

At Ingram Micro, we believe in shaping the future through integrity, imagination, courage, responsibility, and talent. Our team members are empowered to challenge the status quo, make informed decisions, and drive results. We foster a culture of transparency and continuous improvement, where collaboration fuels innovation and success.

What you’ll do as an Associate III, Purchasing

• Operational Transactions (PO submission across multiple vendors, Return to Vendor, manage carrier emails, collaborate with Finance for open invoices)

• Reporting (Weekly sell out/inventory report)

• Admin – Meeting with partners, operational projects

• Escalation Management (Manage basic escalations – missed SLA/inaccuracy)

Experience and expectations

• At least 2 years of experience in Purchasing/Buyer/Procurement

• Preferably from an IT supply chain industry, but other industries are also welcome

• Average English communication skills

• Experienced with SAP and basic Excel

• Willing to work on dayshift (SG/MY timezone) and 10 days RTO monthly (2 consecutive weeks)

• College graduate of any related course, Undergraduates are welcome but must have at least 5 years relevant experience

• Proven ability to negotiate vendor contracts and manage purchasing systems

• Experience resolving cross-functional issues related to shipments and invoicing

• Strong analytical skills and attention to detail

• Ability to mentor junior staff and lead process improvements

• Experience managing high-volume vendor accounts and complex order processes

Your growth with us

At Ingram Micro, we invest in your future. Through continuous learning, leadership opportunities, and a commitment to fostering innovation, we ensure every team member thrives in their career journey. Join us and shape tomorrow—where your contributions matter and your growth is our priority.

#LI-Hybrid

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

About the Team

This role sits within Ingram Micro’s Controllership organization, supporting critical financial operations across Cost Override, Accounts Payable (trade), Vendor Debits, Price Protection, and Vendor Accounting. The team partners closely with our Manila operations group as well as GTM Vendor and Sales teams, ensuring accuracy, compliance, and efficiency in vendor-related financial processes.

We are seeking a motivated, self-driven individual with strong leadership qualities.

Our ideal candidate will have:

Required:

• Large Enterprise experience
• AP or General ledger experience
• Experience as Team lead or Project lead

Highly Preferred

• Experience with BPO (Business Process Outsourcing)
• Accounting or Finance degree

Key Responsibilities

• Oversee approximately $3B in annual volume, ensuring service level agreements (SLAs) are tracked and met to support the business effectively.
• Apply subject matter expertise to influence internal stakeholders, vendors, and peer managers.
• Approval of monthly journal entries and reconciliations related to Cost Override function
• Approval of reconciliations related to the Accounts Payable function
• Provide oversight and guidance relating to accounting policies
• Supervision of Key Controls and audit preparedness and support

What We Look For

• Proven accountability and strong problem-solving skills
• Financial controls and enhancing the control environment
• A self-starter with professionalism and the ability to work independently
• Experience holding teams accountable and driving operational excellence

Required Skills

• Deep understanding of accounting principles and vendor-related financial processes.
• Strong reporting and database management capabilities.
• Effective time management and prioritization skills.
• Excellent interpersonal skills to influence customers, suppliers, and peer managers.

Qualifications

• Bachelor’s degree in accounting, finance, or a related field (or equivalent relevant experience).
• Minimum of 8 years of functional experience, including at least 5 years in a position-specific role.
• Experience in an enterprise environment

Location

Hybrid role : currently 3 days onsite/ 2 remote

(Candidates in Buffalo, NY or Irvine, CA may be considered)

COMPETENCIES

• Cultivates Innovation: Creating new and better ways for the organization to be successful.

• Ensures Accountability: Holding self and others accountable to meet commitments.

• Strategic Mindset: Seeing ahead of future possibilities and translating them into breakthrough strategies.

• Manages Complexity: Making sense of complex, high quality, and sometimes contradictory information to effectively solve problems.

The typical base pay range for this role across the U.S. is USD $88,700.00 - $150,800.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

We are seeking a highly experienced Lead Technical Support Engineer to operate as the senior technical leader within the support organization. This role builds upon the Senior Technical Support Engineer (L2) foundation, expanding into technical leadership, cross-functional influence, and operational ownership. The Lead Engineer serves as the voice of Support with Product and Engineering, driving issue resolution at scale while enabling team effectiveness through mentorship, workflow optimization, shift-left initiatives, and continuous innovation.

Key Responsibilities

- Act as the technical escalation point for the most complex and business-critical issues.

- Represent Support in Engineering and Product meetings, speaking on behalf of customer impact and supportability.

- Lead technical discussions with Engineering and Product on defects, prioritization, and product improvements.

- Drive end-to-end workflow management including ticket prioritization, backlog health, and SLA adherence.

- Mentor and coach L1/L2 engineers, elevating technical capability and performance across the team.

- Lead shift-left initiatives to improve self-service, documentation, and first-touch resolution.

- Partner with Product and Engineering to eliminate recurring issues and improve platform stability.

- Lead major incident technical coordination and post-incident improvements.

Continuous Learning & Innovation Expectations

- Continuously upskill in emerging technical tools, platforms, and modern support technologies.

- Actively develop expertise in AI tools and capabilities to enhance troubleshooting, automation, and decision-making.

- Leverage AI as a transformative tool to improve customer experience, reduce MTTR, and drive support efficiency.

- Drive adoption of AI-enabled workflows, including knowledge generation, ticket automation, and self-service enhancements.

- Mentor team members on leveraging AI and modern tools to elevate overall team capability and scale impact.

Knowledge, Skills, and Experience

- 7+ years in technical support or related technical roles.

- Strong expertise in cloud, APIs, integrations, and system architecture.

- Proven leadership, mentorship, and cross-functional influence.

- Experience driving operational improvements and workflow optimization.

- Excellent communication skills translating technical issues into business impact.

At Ingram Micro, we’re redefining distribution. As a people-first technology partner operating in 57 countries and reaching nearly 90% of the world’s population, we help businesses run better, grow faster, and achieve their sustainability goals. Our diverse solutions, global scale, and digital innovation—powered by platforms like Ingram Micro Xvantage—set us apart in the technology ecosystem.

How our team works

Our Purchasing team plays a vital role in ensuring operational excellence across the organization. By securing the right products and services at the right time, we enable our internal teams to deliver value to customers worldwide. We collaborate across departments—Finance, Sales, and Operations—to maintain inventory levels, resolve discrepancies, and uphold quality standards.

Our values in action

At Ingram Micro, we believe in shaping the future through integrity, imagination, courage, responsibility, and talent. Our team members are empowered to challenge the status quo, make informed decisions, and drive results. We foster a culture of transparency and continuous improvement, where collaboration fuels innovation and success.

What you’ll do as an Associate III, Purchasing

• Operational Transactions (PO submission across multiple vendors, Return to Vendor, manage carrier emails, collaborate with Finance for open invoices)

• Reporting (Weekly sell out/inventory report)

• Admin – Meeting with partners, operational projects

• Escalation Management (Manage basic escalations – missed SLA/inaccuracy)

Experience and expectations

• At least 2 years of experience in Purchasing/Buyer/Procurement

• Preferably from an IT supply chain industry, but other industries are also welcome

• Average English communication skills

• Experienced with SAP and basic Excel

• Willing to work on dayshift (SG/MY timezone) and 10 days RTO monthly (2 consecutive weeks)

• College graduate of any related course, Undergraduates are welcome but must have at least 5 years relevant experience

• Proven ability to negotiate vendor contracts and manage purchasing systems

• Experience resolving cross-functional issues related to shipments and invoicing

• Strong analytical skills and attention to detail

• Ability to mentor junior staff and lead process improvements

• Experience managing high-volume vendor accounts and complex order processes

Your growth with us

At Ingram Micro, we invest in your future. Through continuous learning, leadership opportunities, and a commitment to fostering innovation, we ensure every team member thrives in their career journey. Join us and shape tomorrow—where your contributions matter and your growth is our priority.

#LI-Hybrid

Ingram Micro has earned Great Place to Work Certification™ for 2026-2027 in Canada! This prestigious recognition reflects our commitment to our people and our culture. Ingram Micro Canada has also been recognized on the Canadian 2026 Best Workplaces in Technology list.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

This position is a hybrid role based in our Mississauga office where you will work 3 days in the office and 2 days remotely.

Your Role: The Partner Account Manager is responsible for driving growth across a portfolio of strategic Named Accounts within the Dell Technologies Infrastructure Solutions Group (ISG) business, with a primary focus on Storage solutions. This senior sales professional will work closely with Dell Technologies, reseller partners, and internal Ingram Micro teams to identify, develop, and close opportunities across Dell's data center portfolio, including Storage, Servers, Networking, Hyperconverged Infrastructure (HCI), Data Protection, and AI-ready infrastructure solutions.

Success in this role requires strong channel sales experience, deep data center technology knowledge, and the ability to develop executive-level relationships that drive long-term partner growth and market share expansion. The ideal candidate combines technical business acumen with a consultative sales approach and thrives in a fast-paced, growth-oriented environment.

Responsibilities:

Named Account Management:

• Own and develop a portfolio of strategic reseller partners and named accounts.
• Create and execute account growth plans focused on Dell ISG revenue expansion.
• Drive partner engagement across the full Dell infrastructure portfolio with a particular emphasis on Storage solutions.

Storage & Data Center Growth:

• Lead initiatives to accelerate Dell Storage adoption, including PowerStore, PowerScale, PowerProtect, and associated data center solutions.
• Identify cross-sell opportunities across Server, Storage, Networking, and Data Protection portfolios.
• Develop pipeline and execute strategies that increase market share and partner wallet share.

Partner & Vendor Relationship Management:

• Build trusted advisor relationships with partner sales, technical, and executive stakeholders.
• Collaborate closely with Dell field sales teams, channel account managers, and Ingram Micro specialists to drive joint business outcomes.
• Facilitate business planning sessions and quarterly reviews with strategic partners.

Opportunity Development & Solution Selling:

• Identify and qualify new opportunities through proactive account engagement and market analysis.
• Position complete data center solutions rather than individual products.
• Support partners throughout the sales cycle, including opportunity identification, quoting, deal registration, vendor engagement, and closing activities.

What you bring to the role:

• Diploma or Degree in Business, IT (or additional relevant experience in a related field).
• Minimum 5-8+ years of channel sales, account management, business development, or technology distribution experience.
• Strong knowledge of enterprise data center technologies, including Storage, Servers, Networking, Hyperconverged Infrastructure (HCI), Data Protection / Backup, Cloud and Hybrid Infrastructure.
• Proven track record of achieving or exceeding revenue and profitability targets.
• Experience managing strategic accounts and developing growth plans.
• Excellent presentation, negotiation, and relationship management skills.
• Strong analytical skills with the ability to leverage data to drive business decisions.
• Ability to work independently while collaborating effectively across multiple teams.
• Proficiency with Microsoft Excel, PowerPoint, and CRM tools.

Preferred

• Experience working with Dell Technologies or a major infrastructure vendor.
• Experience within IT distribution, VAR, reseller, or channel ecosystems.
• Knowledge of Dell ISG solutions including PowerStore, PowerScale, PowerProtect, and PowerEdge.
• Professional proficiency in both English and French.
• *This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties.

The typical salary range for this role across Canada is $105,000 -125,000 TC (CAD) per year. The range above reflects the potential annual starting base pay and includes commission across all of Canada for all roles. Individual base pay and commission within each range depends on various factors, including work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. This is a new role and will not use AI for screening applicants.

At Ingram Micro, certain roles are eligible for additional rewards, including merit increases, annual bonuses, or sales incentives. These awards are allocated based on position level and individual performance. Canadian associates have access to flexible Healthcare, Dental, Vision, well-being benefits and perks, critical illness, disability coverage, mental health support, paid time off, RRSP Matching and much more!

Equal Opportunity Statement

As a diverse and inclusive organization, we encourage individual achievement and recognize the strength of a diverse workforce. Ingram Micro Canada is proud to be an equal-opportunity employer. We consider qualified applicants without regard to race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. Accommodations for job applicants are available on request, please contact us by sending an email to AODAFeedback@ingrammicro.com. This email box is designed to assist with accommodations through the hiring process. Emails sent for non-accommodation-related inquiries, such as following up on an application, will not receive a response. In your email, please provide contact details, and preferred contact method and describe the accommodation so we can work with you to assist.

Ingram Micro’s Commitment to ESG (Environment, Social & Governance)

Ingram Micro is a values-driven organization and our commitment to ESG performance is a statement about who we are and our desire to make a difference each day through the way we do business. Through our IngramMicroESG program, we establish policies, programs, and practices to achieve continuous improvement on the Environmental, Social and Governance areas that are most significant to our stakeholders. Learn more about our ESG initiatives and read our ESG reports here – Ingram Micro ESG.

With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.

Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart.

Responsibilities:

• Liaise and negotiate with vendors on all product-related issues;

• Handle the daily business operation and achieve sales target;

• Develop and maintain good relationship with vendors and channel partners;

• Facilitate Go to market planning and execution of vendor’s initiatives;

• Handle marketing strategy deployment and vendor funded project/programs;

• Forecast and analyze market and product trend;

• Able to pitch value proposition of initiatives to both reseller and end user;

• Identify new business opportunities;

• Conduct seminars and product training.

Requirements:

• Degree holder or equivalent level in any disciplines, preferably in IT or related disciplines;

• Minimum of 3 years or above experience in product management, preferably in IT field;

• Knowledge on B2B channel sales experience would be an advantage;

• Strong communication and presentation skill;

• Good creativity and analytic skill on product management;

• Able to work under pressure and independently;

• Candidates with less experience may be considered for the position of Product Executive or Senior Product Executive

We have an exciting opportunity for an experienced AWS Solutions Specialist to join our AWS team and play a key role in driving the growth and adoption of AWS solutions across our partner ecosystem. This role is instrumental in strengthening our position as a leading AWS Services and Solutions provider by helping partners identify, position, and accelerate cloud opportunities.

The AWS Solutions Specialist acts as a trusted advisor to partners and customers, translating business challenges into cloud-based solutions and aligning AWS capabilities with customer needs. Working closely with sales, technical, and services teams, this individual will support solution positioning, opportunity development, partner enablement, go-to-market initiatives, and business growth.

A successful AWS Solutions Specialist will have a strong understanding of AWS technologies, cloud transformation initiatives, and partner-led sales motions, combined with excellent stakeholder management and business development skills.

Key Duties and Responsibilities

Business Development & Solution Positioning

• Identify, develop, and drive AWS cloud opportunities across the partner ecosystem.
• Work closely with AWS and internal sales teams to generate, qualify, and progress cloud opportunities.
• Act as a trusted advisor to partners and customers on AWS solutions, programs, and best practices.
• Support the development and execution of AWS go-to-market strategies and growth initiatives.
• Promote AWS programs such as Migration Acceleration Program (MAP), Well-Architected Framework Review (WAFR), and Optimization and Licensing Assessment (OLA).
• Identify cross-sell and upsell opportunities across the Ingram Micro portfolio.
• Maintain a strong understanding of AWS services, market trends, and competitive positioning.

Partner Enablement & Engagement

• Build and maintain strong relationships with AWS partners and key stakeholders.
• Deliver workshops, presentations, and enablement sessions to partners and customers.
• Support partner recruitment, onboarding, and capability development initiatives.
• Drive awareness and adoption of AWS service offerings and solution practices.
• Collaborate with AWS Partner Development Managers and Solution Architects to maximize partner success.

Opportunity Management & Solution Support

• Support opportunity qualification and discovery sessions to understand customer business and technical requirements.
• Collaborate with technical consultants and architects to define appropriate solution designs.
• Contribute to proposal development, Statements of Work (SOWs), and customer presentations.
• Coordinate internal resources to ensure successful solution positioning and opportunity progression.
• Assist with pipeline management, forecasting, and reporting activities.

Strategic Initiatives

• Contribute to the development of regional AWS solution offerings and service propositions.
• Stay informed on emerging AWS technologies, including AI/ML, Data & Analytics, Security, and Cloud Modernization.
• Share market insights and customer trends to help shape future business initiatives.
• Actively participate in the AWS community and internal knowledge-sharing activities.

Qualifications and Experience

Desirable Qualifications

• AWS Cloud Practitioner, Associate, or Professional Certification.
• AWS Specialty Certifications are highly valued.
• Knowledge of Microsoft Azure and multi-cloud environments is desirable.
• Certifications or experience in Artificial Intelligence and Machine Learning are considered an advantage.

Expected Experience

• 3+ years of experience in AWS cloud solutions, partner development, business development, or solution sales.
• Strong understanding of AWS services and cloud adoption frameworks.
• Exposure to AWS programs such as MAP, OLA, and WAFR.
• Experience engaging with customers and partners on cloud transformation initiatives.
• Understanding of cloud migration, modernization, security, and cost optimization strategies.
• Knowledge of emerging technologies including AI/ML, Data Analytics, Containers, and Serverless architectures.
• Experience working within a cloud, technology, distribution, or consulting environment.
• Familiarity with Azure cloud solutions is a plus.

Knowledge, Skills, and Characteristics

• Proven experience in a customer-facing solutions, business development, or cloud specialist role.
• Strong commercial awareness with the ability to identify and develop business opportunities.
• Excellent communication and presentation skills in both local language and English.
• Ability to engage effectively with technical and non-technical stakeholders.
• Strong relationship-building and stakeholder management capabilities.
• Strategic thinker with a customer-centric mindset.
• Self-motivated and able to work independently while collaborating across multiple teams.
• Strong organizational and opportunity management skills.
• Passion for cloud technologies and continuous learning.
• Willingness and ability to travel when required.

Kik vagyunk?

Az Ingram Micro Magyarország a világ legnagyobb informatikai és telekommunikációs nagykereskedőjének magyarországi leányvállalata, a magyar IT piac egyik legmeghatározóbb szereplője vagyunk. Közel 20 éve vagyunk jelen a magyar piacon, és jelenleg több, mint 170 alkalmazottal rendelkezünk. Az Ingram Micro a világ 45 országában van jelen, több mint 1.700 gyártó termékeit kínáljuk 160 ország 200.000+ viszonteladója részére. Habár amerikai multinacionális vállalat vagyunk, magyar gyökerekkel is rendelkezünk. Szinte az összes nagy gyártóval kapcsolatban vagyunk, hogy néhány példát említsünk: Dell Technologies, Lenovo, HP Inc., Hewlett-Packard Enterprise, Canon, Epson, Cisco, Logitech, Zebra, Microsoft.

Milyen az Ingram Micro-nál dolgozni?

„A csoportomban mindig jó hangulat uralkodik, és jó a vezetőnk, így jól telnek a mindennapjaink. Szeretem a munkám és a cég hasznos tagjának érzem magam. Sok gyártó rendeléseit intézem, így sokszínű és változatos a munkám.” – András, order admin

Miért érdemes hozzánk csatlakoznod?

Pörgős, változatos munkára számíthatsz, ahol folyamatosan új embereket ismerhetsz meg, illetve egy jó kapcsolatot is kialakíthatsz, majd ápolhatsz partnereinkkel.

Egy stabil, versenyképes munkahelyre számíthatsz az IT disztribúció területén, a magyar leányvállalat piacvezető ebben a szektorban hazánkban.

Nem áll feletted a vezetőd folyamatosan, hogy felügyelje minden lépésed, persze fontos, hogy tudja, hogy jól végzed a munkád, de szabad kezet is kapsz, hogy önállóan, és kreativitásod elengedve végezhesd a munkád.

Mit kínálunk?

A változatos feladatok és folyamatos tanulás mellett, a csomagod egy alapbérből és jutalékból fog állni; ezen kívül kafetériát, egészségügyi biztosítást adunk minden hozzánk csatlakozó kollégának. A belépésed első napjától kezdve személyre szabott onboarding folyamatban lesz részed, majd a későbbiekben is képzésekkel támogatjuk a fejlődésed.

A bejárás is egyszerű: ha autóval érkezel tudsz parkolni közvetlenül az iroda mellett, ha pedig tömegközlekedéssel, akkor a 3-as metróval könnyen beérsz a munkába.

Milyen feladatokban számítunk rád?

• A külföldről érkező IT eszközök és alkatrészek teljes körű vámügyintézésének koordinálása.

• Kapcsolattartás a vámhatóságokkal és logisztikai partnerekkel.

• Beszállítási fuvarfeladatok szervezése, nyomon követése és optimalizálása.

• Beszállítások adminisztrációja.

• Igazolások, fuvarokmányok ellenőrzése és kezelése.

• Logisztikai reklamációk és eltérések hatékony kezelése.

• Logisztikával összefüggő riportok elkészítése, például Intrastat, EPR, környezetvédelmi termékdíj.

Kit keresünk?

Tapasztalt munkatársra van szükségünk, aki 5+ év rutint szerzett a logisztika és vámügyintézés terén, és a fent felsorolt feladatokban mind jártassága van. Kiemelnénk, hogy önálló munkavégzést várunk el, amihez minden támogatást megadunk, de a feladatkört mégis egy személyben kell elvégezni. Amilyen készségekre biztosan szükség lesz: proaktivitás, problémamegoldás, precizitás és szervezettség. Hatalmas előnyként kezeljük, ha dolgoztál már IT szegmensben.

Ki lesz a vezetőd? Mit kell tudnod a csapatról?

Vezetőd Kekezovics Aurél lesz – Beszerzési vezető – akinek jellemét röviden így tudnánk leírni: emberközpontú, barátságos és támogató.

A csapatot így tudnánk röviden jellemezni: A csapat tagjai régóta dolgoznak nálunk és mindenki nagyon befogadó, csapatjátékos és nyitott szemléletű.

Hogy fog zajlani a kiválasztás?

Kattints a jelentkezés gombra, és 2 héten belül mindenképp felvesszük veled a kapcsolatot! Ezt követően a HR csapatunk keresni fog téged, hogy telefonon egyeztessünk – így az önéletrajzodon túl jobban meg tudjuk ismerni egymást. Ezt követően egy Teams felületen zajló interjúra számíthatsz, ahol az SMB csapatunk vezetőjével is lehetőséged lesz beszélni, és több információt kapni a csapatról, pozícióról, valamint mi is jobban megismerhetünk téged. Mindenképp visszajelzünk, nem fogunk információk nélkül hagyni!

Munkavégzés helye:

1138 Budapest, Madarász Viktor utca 47-49. (Próbaidő után heti 2 nap home office lehetőség.)

Key Responsibilities:

• Sales Order Processing:
  • Handle and process customer orders accurately and efficiently.
  • Ensure timely order entry into SAP and monitor order status until delivery.
  • Coordinate with logistics and warehouse teams to ensure order fulfillment.
• Administrative Sales Support:
  • Assist the sales team with documentation, quotations, and customer communications.
  • Maintain and update customer records and pricing information.
  • Support in preparing sales presentations and proposals.
• Cross-Functional Coordination:
  • Liaise with finance, supply chain, and customer service teams to resolve order-related issues.
  • Collaborate with business units to ensure alignment on delivery schedules and inventory availability.
• Reporting & Analysis:
  • Prepare regular sales reports, order tracking summaries, and performance dashboards.
  • Analyze order trends and highlight discrepancies or delays.
• System & Process Management:
  • Utilize SAP for order entry, tracking, and reporting.
  • Identify opportunities for process improvement and automation.

Requirements:

• Diploma or Degree in Business Administration, Supply Chain, or related field.
• Minimum 2–3 years of experience in sales order management or sales support.
• Proficient in Microsoft Excel and reporting tools.
• Experience with SAP is a strong advantage.
• Strong communication and coordination skills.
• Detail-oriented with good problem-solving abilities.

Preferred Attributes:

• Ability to work independently and manage multiple priorities.
• Team player with a proactive attitude.
• Comfortable working in a fast-paced, dynamic environment.

• Responsible for generating new business and solidifying existing business; collaborates with client services on marketing projects; develops overall client marketing strategy; builds strong client relationships; manages HPE and understands marketing trends; collaborates with client services in the development and execution of comprehensive vendor marketing plans

KEY RESPONSIBILITIES:

As Marketing Account Manager you are fully dedicated to and own the marketing relationship between Ingram Micro and HPE within your country. You work closely with your sales counterparts, including Vendor Business Managers and Market Development, to create strategic, data-driven marketing plans to grow the vendors’ share of wallet. You have an understanding of Ingram’s strategy and the vendors business objectives and strike a balance to achieve both. Your business acumen is strong, you stay up to date with category trends, and provide data to demonstrate the effectiveness of marketing plans. You have a solid understanding of Agency Ingram Micro’s portfolio and actively promote programs and services. You build relationships within Agency Ingram Micro and work closely with Client Services to ensure timelines are met and plans are executed to achieve business outcomes.

As a Successful Marketing Account Manager you adapt easily to change, you’re resourceful, and hold yourself accountable for results. You understand the bigger picture with sales and marketing, and consistently demonstrate results against KPI’s, the business plan and strategies. You’re innovative, and are an expert in business verticals, industry trends and solutions. You include partner planning in your marketing plans to optimize inventory levels and identify risk. You’re a culture ambassador, you champion significant projects, programs, and business initiatives using demonstrated creativity and ingenuity. You’re highly organized and proactively problem solve. You’re a sought-after team member, a change agent with strong interpersonal skills, you perform duties with accuracy and with a strong degree of urgency, prioritize and require minimal supervision.

KNOWLEDGE AND SKILLS:

Knowledge of: marketing, account management, technology or distribution. Understanding of Ingram Micro marketing programs, products and services. Possess excellent communication skills: written and verbal required. Moderate selling skills necessary to identify opportunities, position solutions and sell marketing plans. An understanding of business acumen and how marketing contributes to the bottom line. Strong organizational skills and problem-solving agility also required. Moderate understanding of marketing finance principles to assist with budgeting, forecasting, and ROI analysis. Moderate knowledge of Excel and Word required. Ability to: partner effectively with others, multi-task, respond to rapid change, perform duties with accuracy and with a strong degree of urgency, prioritize and perform work with some supervision. Able to handle large quantities of information while maintaining a high level of accuracy. Must be able to manage revenue and profit goals.

REQUIREMENTS:

• A high school diploma (or equivalent) required, a Bachelor’s degree preferred. Minimum of two years previous marketing/sales experience (preferably in a related industry) or one year of technology or distribution experience in a sales. These timeframes may vary based on the candidate’s proven track record of successfully performing and demonstrating the level of knowledge/skills/experiences and delivering the results required of this role. *These competencies are meant to be guidelines for success in current and future roles and are not meant to be entirely prescriptive. Use the competencies to assess strengths and opportunities for growth, and to create a developmental roadmap.

COMPETENCIES:

• Business Insight: Applying knowledge of business and the marketplace to advance the organization’s goals.
• Ensures Accountability: Holding self and others accountable to meet commitments.
• Balances Stakeholder: Anticipating and balancing the needs of multiple stakeholders.
• Financial Acumen: Interpreting and applying understanding of key financial indicators to make better business decisions.
• Plans & Aligns: Planning and prioritizing work to meet commitments aligned with organizational goals.

With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.

Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart

Responsibilities:

• Liaise and negotiate with vendors on all product-related issues;
• Develop and maintain good relationship with vendors and channel partners;
• Facilitate Go to market planning and execution of vendor's initiatives;
• Handle marketing strategy deployment and vendor funded project/programs;
• Forecast and analyze market and product trend;
• Able to pitch value proposition of initiatives to both reseller and end user;
• Identify new business opportunities;
• Conduct seminars and product training.

Requirements:

• Degree holder or equivalent level in any disciplines, preferably in IT or related disciplines;
• Minimum of 3 years or above experience in product management, preferably in IT field;
• Knowledge on B2B channel sales experience would be an advantage;
• Strong communication and presentation skill;
• Good creativity and analytic skill on product management;
• Able to work under pressure and independently;

The Development Executive is fully dedicated to HPE and is focused on driving depth and breadth across HPE and existing partner base utilizing data insights to identify growth opportunities to deliver on Ingram Micro's goals and outcomes across HPE. Your focus will be on cultivating strong relationships with partners and HPE, identifying new business opportunities, and executing sales strategies to retain and expand market share. The role requires a deep understanding of the platform industry, exceptional negotiation skills, and the ability to collaborate effectively with cross-functional teams to achieve objectives.

KEY RESPONSIBILITIES:

• Category Strategy: Develop and execute a category strategy to drive growth and new business development within the category. Identify emerging trends, customer needs, and potential market opportunities to shape the category's success.

• New Business Opportunities: Identify and pursue new business opportunities within existing partners, including strategic partnerships, alliances, and end-customer acquisition motions, to expand the category's offerings and market reach.

• Vendor and Partner Relations: Cultivate and maintain strong relationships with key vendors and strategic partners. Negotiate and secure favorable terms and conditions to ensure mutual success and accelerate category growth.

• Market Analysis: Conduct in-depth market research and analysis to stay ahead of market trends, competitor activities, and emerging opportunities. Utilize data-driven insights to make informed decisions and guide category acceleration efforts.

• Cross-Functional Collaboration: Collaborate with various internal teams, including sales, marketing, product management, and operations, to align strategies and accelerate new business development.

• Customer Engagement: Engage directly with key existing customers to understand their unique needs and challenges. Leverage Customer feedback to drive product improvements and deliver exceptional Customer experiences.

• Product Portfolio Expansion: Work closely with the product management team to identify opportunities for product expansion or development to meet existing customer demands and capitalize on market trends.

• Xvantage Expertise: Drive insights and actions for reseller partners and vendors. Identifies opportunities to increase usage of the Xvantage platform for both reseller partners and vendors.

• Solution Selling: Focused on a category / portfolio of vendors to build a full solution (vs a specific vendor); Assigned to a vendor, group of vendors and/or accounts.

KNOWLEDGE AND SKILLS

• Strong understanding of strategic selling principles, order management, project management, and operations

• Advanced knowledge of Ingram Micro’s solutions, products, services, and value proposition

• Proven success in growing and maintaining year-over-year sales results.

• Skilled in negotiations, closing sales, coaching associates in high performance culture, and order management.

• Effectively able to manage profit and loss concepts and forecasting.

• Excellent verbal and written communication skills, ability to present in both technical and non- technical terms to large and small audiences.

• Ability to: demonstrate business and financial acumen, use influence effectively to drive ideas and initiatives with internal and external partners, multi-task, respond to rapid change, manage projects, manage detail, manage relationships and resources, and set realistic and achievable goals/objectives and timelines.

• Ability to travel is required - conduct in person customer engagements on a regular basis.

REQUIREMENTS:

A high school diploma (or equivalent) required; bachelor’s degree preferred. Minimum of six years previous strategic, outside sales, account management experience (preferably in a related industry), or four years of technology or distribution experience in a sales or customer service capacity.

COMPETENCIES:

· Business Insight: Applying knowledge of the business and the marketplace to advance the organization’s goals.

· Ensures Accountability: Holding self and others accountable to meet commitments.

· Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

· Being Resilient: Rebounding from setbacks and adversity when facing difficult situations.

· Drive Results: Consistently achieving results, even under tough circumstances.

· Tech Savvy: Anticipating and adopting innovations in business-building digital and technology applications.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Ingram Micro is looking for an experienced Principal, Product Manager, to drive the roadmap and execution of key master data initiatives that will shape the foundation of how our business operates. This is a critical role in Ingram Micro's company-wide master data transformation journey — building data structures, governance frameworks, and product experiences that power trusted, consistent, and scalable data across the entire enterprise.

The successful candidate will demonstrate the ability to deliver a product vision, prioritize initiatives informed by data, and drive execution in partnership with data engineering, enterprise architecture, and business operations stakeholders.

Your role:

• Lead the product strategy, vision, and execution for master data initiatives by deeply understanding business needs, data quality challenges, and the evolving enterprise data landscape.

• Champion a unified approach to master data — including product, customer, Vendor, and financial data domains — ensuring consistency, accuracy, and accessibility across the organization.

• Strategize and drive the design of data governance processes, data stewardship workflows, and master data lifecycle management experiences that empower business users and reduce friction.

• Collaborate with Experience Design, Engineering, Analytics, Data Engineering, Enterprise Architecture, and Business Operations teams to define, develop, and launch master data solutions and capabilities.

• Focus on automation and continuous improvement to eliminate data quality issues, reduce manual data handling, and deliver measurable business outcomes such as time savings, cost reduction, and improved decision-making.

• Partner with data and analytics teams to understand how master data flows across systems, identify gaps, and champion initiatives that improve data reliability and trustworthiness enterprise wide.

• Monitor and analyze the health and adoption of master data products, using insights to inform the ongoing transformation roadmap.

What you bring to the role:

• 8–10 years of experience in product management, with a strong preference for experience in data, platform, or enterprise product domains.

• Four-year college degree (or equivalent combination of education and experience) required.

• Minimum of 8 years of experience building products or platforms for B2B environments, ideally with exposure to data management, ERP systems, or enterprise data platforms.

• Experience working with cross-functional go-to-market and operations teams to drive adoption of internal data products and capabilities across business units.

• Familiarity with master data management (MDM) concepts, data governance frameworks, and data quality principles is strongly preferred.

• Knowledge of analytics tools such as Looker or Adobe Analytics, as well as data pipeline or integration concepts, preferred.

• Strong analytical skills with the ability to derive meaningful insights from complex data sets and translate them into actionable product decisions.

• Exceptional cross-functional collaboration skills and the ability to influence without authority across technical and business stakeholders alike.

#LI-LB2

The typical base pay range for this role across the U.S. is USD $133,400.00 - $226,800.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Responsibilities:

This position is responsible for ensuring reliability, performance, and availability of the database platform to support business strategy, vision, and goals. Responsible for database service and support, and physical database design and implementation. Handle incoming service requests, implement changes on production/non-production environments, resolve incidents and driving movement of multiple team queues including representing the team in high severity bridge. Validate and resolve database related events and alerts, implement database monitoring configurations as required and ensuring that all stakeholders are informed. The candidate will also participate in fulfilling documentation requirements, proactive incident management, provide knowledge transfer and carry out periodic reporting requirements required by the team, facilitate weekly team meetings. Reporting cover periodic capacity planning including recommendations based on interpretation from various tools and alerts.

Requirements:

• Strong knowledge on Linux/Unix administration

• Strong knowledge on Database architecture

• Strong hands-on experience on Oracle (Single instance and RAC cluster) and/or Postgres, and MySQL databases

• Strong hands-on experience on Dataguard and other high availability and replication setup

• Strong knowledge on Cloud technologies (GCP, Azure, AWS)

• Strong understanding of database backup and recovery

• Strong understanding of performance tuning concepts

• Demonstrated scripting skills and automation (shell, python)

• Strong understanding of information systems and data structures

• Strong knowledge of monitoring tools (OEM, Datadog, Cloud native monitoring)

• Strong knowledge in database security, access provisioning, audit and database entity-relationship

• Ability to perform database installations, configurations, upgrades, patching and migrations based on established procedures. Update documentation whenever necessary

• Good understanding and practice of ITIL standards, processes, and concepts

• Strong ability to analyze problems and prioritize, escalate as needed

• Ability to work on a fast phase environment, multi-task and prioritize multiple initiatives

• Solid documentation skills

Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $50 billion in revenue, we have become the world’s largest technology distributor with operations in 64 countries and more than 35,000 associates.

Responsibilities:

• Liaise and negotiate with vendors on all product-related issues;
• Handle the daily business operation and achieve sales target;
• Develop and maintain good relationship with vendors and channel partners;
• Facilitate Go to market planning and execution of vendor’s initiatives;
• Handle marketing strategy deployment and vendor funded project/programs;
• Forecast and analyze market and product trend;
• Able to pitch value proposition of initiatives to both reseller and end user;
• Identify new business opportunities;
• Conduct seminars and product training.

Requirements:

• Degree holder or equivalent level in any disciplines, preferably in IT or related disciplines;
• Minimum of 3-5 years experience in product management, preferably in IT field;
• Experience in IT distribution environment is a plus
• Knowledge on B2B channel sales experience would be an advantage;
• Knowledge in commercial products or related would be a plus;
• Strong communication and presentation skill;
• Good creativity and analytic skill on product management;
• Able to work under pressure and independently;
• Good command in English

• Commission Scheme

Ingram Micro has earned Great Place to Work Certification™ for 2026-2027 in Canada! This prestigious recognition reflects our commitment to our people and our culture. Ingram Micro Canada has also been recognized on the Canadian 2026 Best Workplaces in Technology list.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

This position is a hybrid role based in our Mississauga, Ontario office where you will work 3 days in the office and 2 days remotely.

Role Summary The Sr. Zendesk Platform Engineer, is responsible for defining and delivering scalable, enterprise-grade Zendesk solutions that drive automation, AI enablement, and operational excellence across the organization. This role serves as the technical authority for platform design, integrations, and advanced capabilities, translating business requirements into sustainable, high-impact solutions while enabling Zendesk Administrators through training, documentation, and best practices.

Position Impact: This role is critical to evolving Zendesk from a support platform into a modular, AI-driven service orchestration layer, enabling the business to scale efficiently, improve customer and agent experiences, and accelerate digital transformation.

Responsibilities:

Own Technical Design & Architecture:

• Lead end-to-end solution design for Zendesk across support, messaging, AI, and integrations.
• Define scalable, modular architectures aligned with enterprise standards and governance.
• Establish design patterns for workflows, automation, data models, and integrations.
• Ensure adherence to security, compliance (e.g., SOX), and access control policies.

Drive Automation & AI Enablement:

• Design and implement advanced automation strategies to improve efficiency and reduce manual effort.
• Lead adoption of Zendesk AI capabilities (e.g., Agent Assist, Auto Assist, bots, intent routing).
• Partner with internal AI and engineering teams to integrate external AI solutions (e.g., conversational AI, knowledge generation).
• Identify and prioritize automation opportunities based on business impact and scalability.

Operationalize & Optimize at Scale:

• Translate solution design into standardized, repeatable implementations across regions and business units.
• Establish operational frameworks, KPIs, and monitoring for performance (FRT, MTTR, containment, deflection).
• Continuously optimize configurations, automations, and workflows to drive efficiency and cost savings.
• Support global rollouts, onboarding, and hypercare for new business units.

Translate Business Requirements into Solutions:

• Partner with business stakeholders to gather, analyze, and refine requirements.
• Convert business needs into technical designs and Zendesk configurations.
• Provide solution options with clear tradeoffs, risks, and recommendations.
• Ensure alignment between platform capabilities and business processes.

Vendor Collaboration & Solution Consulting:

• Act as primary technical liaison with Zendesk product and engineering teams.
• Influence product direction through feedback, early access programs, and strategic partnerships.
• Evaluate new Zendesk features and roadmap alignment with internal strategy.
• Drive solution validation and feasibility assessments with Zendesk.

Enablement, Training & Documentation:

• Develop and deliver training for Zendesk Administrators on advanced automation and AI capabilities.
• Create scalable documentation, playbooks, and design standards.
• Mentor administrators to support increasingly complex configurations and integrations.
• Establish a knowledge-sharing culture within the CoE.

What you bring to the role:

• Bachelor’s degree in computer science, Information Technology, or related field.
• Minimum 5-8+ years of experience in solutions architecture, platform engineering, or enterprise SaaS implementations.
• Must have deep expertise in Zendesk (Support, Guide, Messaging, Sunshine, APIs, automation).
• Strong experience with system integrations (REST APIs, middleware, event-driven architecture).
• Proven track record of designing and implementing scalable, enterprise-grade solutions.
• Experience driving automation and process optimization in a global environment.
• JSON knowledge is preferred.
• Experience with AI/automation platforms (e.g., conversational AI, machine learning applications) is preferred.
• Familiarity with integration platforms (iPaaS), data platforms, and CRM/ERP ecosystems is preferred.
• Experience working in a Center of Excellence or shared services model is preferred.
• Zendesk certifications (Administrator, Developer, or Architect) is a strong asset.

Core Competencies:

• Strategic Thinking: Ability to design long-term, scalable solutions aligned with business goals.
• Technical Leadership: Strong ownership of architecture, standards, and best practices.
• Problem Solving: Ability to break down complex requirements into actionable solutions.
• Stakeholder Management: Effective communication with business, technical, and executive audiences.
• Enablement Mindset: Passion for developing others and scaling knowledge across teams.
• High-Pressure Decision-Making: Able to perform effectively in high-pressure environments.

Success Metrics of the role:

• Adoption and impact of AI and automation (deflection, containment, efficiency gains)
• Platform scalability and performance across regions
• Reduction in manual processes and operational overhead
• Quality and consistency of solution design and implementation
• Administrator capability growth and self-sufficiency

The typical base pay range for this role across Canada is $100,000 -115,000 CAD per year. The ranges above reflect the potential annual starting base pay across all of Canada for all roles. Individual base pay within each range depends on various factors, including work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. This role is for an existing vacancy and will not use AI for screening applicants.

At Ingram Micro, certain roles are eligible for additional rewards, including merit increases, annual bonuses, or sales incentives. These awards are allocated based on a position level and individual performance. Canadian associates have access to flexible Healthcare, Dental, Vision, well-being benefits and perks, critical illness, disability coverage, mental health support, paid time off, RRSP Matching and much more!

Equal Opportunity Statement

As a diverse and inclusive organization, we encourage individual achievement and recognize the strength of a diverse workforce. Ingram Micro Canada is proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. Accommodations for job applicants are available on request, please contact us by sending an email to AODAFeedback@ingrammicro.com. This email box is designed to assist with accommodations through the hiring process. Emails sent for non-accommodation-related inquiries, such as following up on an application, will not receive a response. In your email, please provide contact details, and preferred contact method and describe the accommodation so we can work with you to assist.

Ingram Micro’s Commitment to ESG (Environment, Social & Governance)

Ingram Micro is a values-driven organization and our commitment to ESG performance is a statement about who we are and our desire to make a difference each day through the way we do business. Through our IngramMicroESG program, we establish policies, programs, and practices to achieve continuous improvement on the Environmental, Social and Governance areas that are most significant to our stakeholders. Learn more about our ESG initiatives and read our ESG reports here – Ingram Micro ESG.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

We are seeking an experienced and strategic Executive Director, Supply Chain Planning (Partner Planning), to join our team. This leader will be responsible for defining and driving a best-in-class partner planning strategy that aligns commercial objectives, partner ecosystem capabilities, and financial outcomes across the U.S. Channel Business. This role requires deep expertise in partner-led planning, strong executive leadership, and the ability to influence and collaborate across cross-functional and external partner stakeholders to drive growth, innovation, operational excellence, and improved business performance. and ensuring the seamless flow of products through the supply chain to meet the evolving needs of customers and stakeholders. This pivotal role will be instrumental in driving efficiency, optimizing the network and processes, and ensuring the seamless flow of products through the supply chain to meet the evolving needs of customers and stakeholders.

Your Role:

• Strategic Leadership: Define and lead the vision, strategy, and multi-year roadmap for partner planning, leveraging industry best practices and competitive insights.

• Supply Chain (Partner) Planning Excellence: Establish and scale a globally aligned partner planning framework that integrates demand, supply, and financial considerations across the partner ecosystem.

• Cross-functional & Partner Collaboration: Work closely with sales, partner organizations, marketing, finance, and operations teams to align priorities, resolve trade-offs, and drive execution through partners.

• Demand & Supply (Partner) Strategy: Oversee demand planning in collaboration with partners, including forecasting, market analysis, and joint business planning to optimize growth and customer outcomes.

• Supply & Ecosystem Alignment: Ensure partner capabilities, capacity, and fulfillment models are aligned to meet demand while optimizing cost and service levels.

• Financial Integration: Partner with finance to align partner plans with financial targets, ensuring accountability for revenue, margin, and investment outcomes.

• Performance Management: Define and track KPIs to measure partner performance, planning effectiveness, and business impact, driving continuous improvement.

• Risk & Opportunity Management: Identify risks and opportunities across the partner ecosystem, including capacity constraints, partner performance, and market dynamics, and implement mitigation strategies.

• Executive Communication: Provide clear insights and recommendations to senior leadership on partner strategy, performance, and planning outcomes.

• Team Leadership: Build and develop a high-performing team, fostering expertise in partner planning and ecosystem management.

• Change Leadership: Drive transformation initiatives related to partner strategy, planning processes, and enabling technologies.

What you bring to the role:

• Bachelor’s degree in business, supply chain, engineering, or related field; advanced degree preferred.

• 15+ years of experience in supply chain (partner) strategy, planning, or supply chain leadership roles, with a strong track record of leading teams and driving cross-functional alignment

• 6+ years of in an executive leadership capacity, successfully leading organizations through multiple levels of management.

• Deep expertise in partner ecosystems, joint business planning, demand forecasting, and operational execution in complex global environments.

• Strategic mindset with the ability to think critically, anticipate future trends, and develop innovative solutions to complex business challenges.

• Experience with planning and ERP systems (e.g., SAP, Oracle) and partner or ecosystem planning tools; implementation experience preferred.

• Strong business and financial acumen, with the ability to connect partner strategies to financial outcomes.

• Proven ability to influence senior stakeholders internally and externally, including executive-level partner engagement.

• Exceptional analytical and problem-solving skills, with the ability to translate data into actionable insights.

• Experience driving large-scale transformation, including process optimization and technology enablement.

• Familiarity with data science and AI/ML applications to enhance planning and partner performance.

• Demonstrated ability to operate in fast-paced, dynamic environments and deliver measurable results.

• Strong leadership presence with a track record of building and developing high-performing teams.

• Continuous improvement mindset with demonstrated impact at scale.

#LI-JJ

The typical base pay range for this role across the U.S. is USD $206,900.00 - $372,400.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Primary Focus:

The Business Development Executive is focused on driving depth and breadth across a category solution and existing partner base utilizing data insights to identify growth opportunities to deliver on Ingram Micro's goals and outcomes across a category/vendor(s). Your focus will be on cultivating strong relationships with partners and vendors, identifying new business opportunities, and executing sales strategies to retain and expand market share. This role requires a deep understanding of the platform industry, exceptional negotiation skills, and the ability to collaborate effectively with cross-functional teams to achieve category objectives.

Key Responsibilities:

• Category Strategy: Develop and execute a category strategy to drive growth and new business development within the category. Identify emerging trends, customer needs, and potential market opportunities to shape the category's success.

• New Business Opportunities: Identify and pursue new business opportunities within existing partners, including strategic partnerships, alliances, and end-customer acquisition motions, to expand the category's offerings and market reach.

• Vendor and Partner Relations: Cultivate and maintain strong relationships with key vendors and strategic partners. Negotiate and secure favorable terms and conditions to ensure mutual success and accelerate category growth.

• Market Analysis: Conduct in-depth market research and analysis to stay ahead of market trends, competitor activities, and emerging opportunities. Utilize data-driven insights to make informed decisions and guide category acceleration efforts.

• Cross-Functional Collaboration: Collaborate with various internal teams, including sales, marketing, product management, and operations, to align strategies and accelerate new business development. • Customer Engagement: Engage directly with key existing customers to understand their unique needs and challenges. Leverage Customer feedback to drive product improvements and deliver exceptional Customer experiences.

• Product Portfolio Expansion: Work closely with the product management team to identify opportunities for product expansion or development to meet existing customer demands and capitalize on market trends.

•Xvantage Expertise: Drive insights and actions for reseller partners and vendors. Identifies opportunities to increase usage of the Xvantage platform for both reseller partners and vendors.

• Solution Selling: Focused on a category / portfolio of vendors to build a full solution (vs a specific vendor); Assigned to a vendor, group of vendors and/or accounts.

What experience, knowledge and skills does a BDE need?

• Strong understanding of strategic selling principles, order management, project management, and operations.

• Advanced knowledge of Ingram Micro’s solutions, products, services, and value proposition.

• Proven success in growing and maintaining year-over-year sales results.

• Skilled in negotiations, closing sales, coaching associates in high performance culture, and order management.

• Effectively able to manage profit and loss concepts and forecasting.

• Excellent verbal and written communication skills, ability to present in both technical and non- technical terms to large and small audiences.

• Ability to: demonstrate business and financial acumen, use influence effectively to drive ideas and initiatives with internal and external partners, multi-task, respond to rapid change, manage projects, manage detail, manage relationships and resources, and set realistic and achievable goals/objectives and timelines.

• Ability to travel is required - conduct in person customer engagements on regular basis.

Typically, the level of experience and education required to demonstrate these key elements of knowledge/skills/experiences are:

A high school diploma (or equivalent) required, bachelor’s degree preferred. Minimum of six years previous strategic, outside sales, account management experience (preferably in a related industry), or four years of technology or distribution experience in a sales or customer service capacity.

The typical base pay range for this role across the U.S. is USD $58,000.00 - $98,600.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

• Map customer business objectives to Microsoft’s consumption milestones, establishing clear success plans and governance frameworks.
• Monitor, analyze, and maximize active usage of Azure Data & AI workloads, systematically unblocking technical or operational barriers to consumption.
• Identify white-space opportunities within existing customer environments to position advanced Microsoft Fabric capacities, premium Copilot integrations, and advanced Azure AI services.
• Proactively track customer health metrics, conduct regular Quarterly Business Reviews (QBRs), and execute strategies for at-risk deployments.
• Help partners and enterprise clients quantify and showcase the return on investment (ROI) achieved through their implemented AI and data modernization workloads.
• Collaborate with technical and commercial teams to ensure high renewal rates while building predictable pipelines for portfolio expansion.

Core Focus:

• Deep understanding of capacity optimization, workload monitoring, and consumption metrics specific to Microsoft Fabric (OneLake, Lakehouse, Power BI capacities).
• Familiarity with user adoption tracking, consumption patterns, and extension scenarios for Microsoft Copilot Studio and Azure OpenAI workloads.
• Expertise in Azure cost management, resource utilization analytics, and optimizing cloud spend to drive healthy, scalable platform growth.

At Ingram Micro, we are redefining how technology reaches the world—and the people behind it. As a global leader in technology distribution and services, we empower businesses to realize the promise of technology through innovation, collaboration, and scale. Guided by our commitment to “Let’s shape tomorrow,” we create opportunities for our people to grow, lead, and make meaningful impact across diverse markets and industries.

Within EMEA, our onboarding and transformation teams play a critical role in enabling business expansion and operational excellence. By integrating new countries, entities, and operations into our ecosystem, we ensure consistent, scalable, and efficient service delivery aligned with global standards. This role sits at the heart of that mission—connecting teams, processes, and systems to accelerate successful market entry and growth.

At Ingram Micro, how we work is just as important as what we achieve. We live by our Tenets of Success—Results, Integrity, Imagination, Courage, Responsibility, and Talent—which guide our decisions and define our culture. We collaborate openly across borders, act with accountability, embrace innovation, and empower each other to deliver impactful outcomes in a fast-paced, evolving environment.

About the Role

As EMEA HPE Program Manager, you will lead complex onboarding initiatives across the region, ensuring seamless integration of new countries and operations into the HPE operating model. Acting as the central orchestrator, you will bring together cross-functional teams and drive projects from planning through execution, ensuring operational readiness and alignment with global governance standards.

Key Responsibilities

• Lead end-to-end onboarding programs for new countries, entities, and operational transitions across EMEA
• Develop and manage detailed project plans, timelines, dependencies, and success criteria
• Coordinate cross-functional workstreams across Operations, IT, Supply Chain, Finance, and Service Delivery
• Act as the primary liaison between country leadership and regional/global functional teams
• Ensure full operational readiness across people, processes, systems, and governance before go-live
• Drive risk identification, mitigation strategies, and issue resolution throughout the onboarding lifecycle
• Partner with process and systems teams to enable configurations, testing, and adoption readiness
• Champion continuous improvement and standardization of onboarding methodologies across the region

What You Bring

We are looking for a collaborative and results-driven program leader who thrives in complexity and brings structure, clarity, and influence to diverse stakeholders.

• Bachelor’s degree in Business, Operations, Supply Chain, Engineering, IT, or related field
• Extensive experience in program or project management within multinational environments
• Strong understanding of operational processes, systems, and governance frameworks (ideally HPE or similar)
• Proven ability to lead complex, cross-functional transformation or onboarding initiatives
• Advanced project planning, execution, and risk management capabilities
• Exceptional stakeholder management, communication, and influencing skills
• Strong analytical mindset with problem-solving capabilities
• Fluent in English (written and spoken)

Nice to have:

• Experience in global technology or IT services environments
• Project management certifications (PMP, PRINCE2, Agile, or similar)
• Familiarity with ERP, CRM, supply chain, and service delivery systems
• Knowledge of EMEA regional operations and regulatory environments

Why Join Ingram Micro?

At Ingram Micro, you’ll find more than a role—you’ll find a career with purpose and progression. We offer a truly global environment where innovation, inclusion, and continuous learning are at the core of everything we do. You’ll have the opportunity to work on impactful, cross-regional initiatives, collaborate with diverse and talented teams, and shape the future of how businesses scale through technology.

We invest in your growth, champion your ideas, and support your journey—because your success is our success. Together, let’s shape tomorrow.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Position Summary:

• Considered part of the IT function and generally focused on the system and not the content of company material, uses experience with a variety of network technologies to lead internal and external clients with Internet-, intranet-, or extranet-based applications, including but not limited to C#.net, SQL, Angular, XML, HTML, ASP, and data modeling tools.
• Research, tracks and understands new web technologies to provide technical leadership in developing service applications and analyzing business requirements as they pertain to intranet and external Internet-related systems.
• Plays a direct role in programming, maintenance, technical support, documentation and administration of the applications.

What you bring to the role:

• Established and productive professional individual contributor. Works independently with general supervision.
• Problems faced are difficult and may be complex. May influence others within the job area through explanation of facts, policies and practices.
• Works on moderate to complex projects. Uses company standard policies and procedures to resolve a variety of issues.
• Exercises judgment within defined procedures and practices to determine appropriate action. Receives moderate level of guidance. Work is reviewed for soundness of judgment and overall accuracy.
• General proficiency with various tools, systems, and procedures required to accomplish the job.
• May need to consult with Senior/Specialist staff members on some technical issues. A four year college degree (or additional experience in a related field) and 3 years functional experience including a minimum 1 year position specific experience.

Other Information:

• Must be amenable to working on flexible shift schedules, primarily day and night shifts.
• Must be willing to work in a hybrid setup, ten (10) days RTO per month.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

The Platform Expert is the point of contact for a set of Ingram Micro Xvantage™ (platform) domains within a particular technical domain and focuses on strategic global functionality improvements for those. They work with the Solutions Enablement team to build out requirements for prioritized initiatives and work closely with Global technology counterparts to drive new functionality forward.

The role:

• Serves as the main global point of contact for engines within their assigned technology domain.

• Established knowledge of platform functional environments and required key systems and tools – for Associate, Customer, and Vendor – Stage, Beta, Production - Jira and Confluence

• Execute strategic plans for growth of domains and new functionality development efforts globally.

• Cross-functional collaboration with various internal and Global teams – Platform Enablement, Platform Success, Platform Growth, Platform Business Operations, Domain/Product, Engineering, etc.

• Develop complex business requirements documentation through collaboration with Global and Regional business teams, and work with other members of the Capabilities team to align priority initiatives and execute tasks to achieve common Global platform goals

• Coordinate and provide demonstrations of new functionality prior to UAT Prepare highlight, lowlight, spotlight updates for leadership

What you bring to the role:

• Requires broad theoretical knowledge typically acquired from advanced education. Four-year college degree and 0-2 years functional experience.

• Experience with digital platforms, and solid operational knowledge of how to execute processes on the platform

• Quickly grasp basic understanding of the different Ingram Micro Xvantage™ platform experiences (Associates, Vendor, Customer, Integration) and how they work together

• Proficient verbal and written communication skills, ability to present in both technical and non-technical terms to large and small audiences.

• Proficient levels of tools: Jira, Confluence, Excel, Word, PowerPoint, Copilot must be highly organized and skilled in process execution

• Experience managing projects with proven record of success and execution

• High level of critical and abstract thinking, with the ability to clearly and concisely present persuasive arguments

• Ability to work as a team member, partner effectively with others, perform duties with accuracy and with a strong degree of urgency, prioritize and perform work with minimal supervision

• Adaptability to work in a fast-paced, dynamic environment and handle multiple priorities simultaneously

#LI-LB2

The typical base pay range for this role across the U.S. is USD $56,000.00 - $89,600.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Core Focus:
Advanced architecture experience with Microsoft Fabric (OneLake, Lakehouse, Data Factory, Real-Time Intelligence, Power BI).
Comprehensive experience building custom AI agents and plugins utilizing Microsoft Copilot Studio, Azure OpenAI Service, and Azure AI Foundry.
Expertise translating legacy data pipelines (SQL Server, Synapse, Databricks, or AWS/GCP equivalents) into a modernized Microsoft ecosystem.
Deep understanding of data compliance, data loss prevention (DLP), conditional access, and data security via Microsoft Purview and Entra ID.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

We are a dynamic and innovative technology-driven company committed to delivering exceptional customer experiences. We are seeking a talented System Administrator to join our team in Buffalo, New York and drive excellence in customer support operations.

As a Ticketing System Administrator, you will play a critical role in configuring, maintaining, and optimizing our customer support platform to meet the needs of both customers and internal stakeholders. You will collaborate closely with cross-functional teams to implement best practices, streamline workflows, and enhance the overall efficiency of our service operations.

Your role:

• Configuration & Customization

  • Configure the ticketing system according to business requirements, including ticket forms, workflows, triggers, automations, and SLAs.

  • Customize the platform to align with branding, usability, and user experience standards.

• Integration Management

  • Manage integrations between the ticketing system and other tools (e.g., CRM, collaboration platforms, monitoring tools) to ensure seamless data flow and maximize efficiency.

• User Support & Training

  • Provide support and training to end-users and stakeholders on system functionality, best practices, and troubleshooting.

  • Develop documentation and training materials to support adoption and consistent usage.

• Data Analysis & Reporting

  • Build and maintain reports and dashboards to track key performance metrics (e.g., ticket volume, response/resolution times, customer satisfaction).

  • Analyze data to identify trends, insights, and opportunities for improvement.

• Security & Compliance

  • Implement and maintain security measures and compliance standards within the system to protect sensitive data and meet regulatory requirements (e.g., GDPR, HIPAA).

• Continuous Improvement

  • Proactively identify opportunities to enhance functionality and efficiency through process improvements, automation, and system enhancements.

  • Stay current with industry best practices and emerging technologies in customer support platforms.

• Leadership & Mentorship

  • Provide guidance and mentorship to junior administrators or support staff on system configurations, customizations, and best practices.

  • Foster a culture of knowledge sharing and continuous learning within the team.

What you bring to the role:

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).

• Proven experience as a Ticketing System Administrator (experience with platforms such as Zendesk, ServiceNow, Freshdesk, Jira Service Management, or similar).

• Strong understanding of ticketing workflows, lifecycle management, and reporting.

• Experience with APIs, scripting languages (e.g., JavaScript, Python), or integration tools (e.g., Zapier, Workato) is preferred.

• Strong analytical skills with the ability to translate data into actionable insights.

• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.

• Platform-specific certifications (e.g., Zendesk, ServiceNow, Jira) are a plus.

#LI-LB2

The typical base pay range for this role across the U.S. is USD $66,100.00 - $105,800.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Employer: Ingram Micro Inc.

Job Title: Principals, Software Development

Job Location: Irvine, CA

Job Type: Full Time

Rate of Pay: $184,558 to $226,800/yr

Job Duties: Design, develop, test, debug and implement operating systems components, software tools, and utilize experience with the construction of complex engineering solutions and knowledge of software development methodologies. Assume end-of-the-end ownership of solutions as part of the Agile SCRUM team, which include assisting in the development of testing automation and other key quality aspects. Determine systems software design requirements. Ensure that system improvements are successfully implemented and monitored to increase efficiency. Generate systems software engineering policies, standards, and procedures. Lead large projects or processes. Partner with product owners and other Agile SCRUM team members to determine new features and user stories. Participate in code reviews and assist in establishing and supporting coding standards. Engage in all Agile ceremonies including planning, grooming, product demonstrations, and team retrospectives. Respond to support incidents for production applications to make a quick repair to prevent application outages. Create and/or update the documentation, including detailed specifications, implementation guides, architecture diagrams, and design documents to support development efforts. Mentor and train other Software Engineers. Coordinate with external teams/stakeholders.

Employer will accept a bachelor’s degree in Computer Science or related field and 8 years of experience in the job offered or in a computer systems engineers/architects-related occupation.

Telecommuting / working from home may be permissible pursuant to company policy.

CONTACT: Search by title and apply online at https://www.ingrammicro.com/en-us/careers/work-for-us

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

We are looking for a Technical Support Engineer to join our high-performing support team and provide technical assistance to our customers. In this role, you will serve as a trusted advisor, solving complex product issues, and contributing to continuous product and process improvement. You will be deeply embedded in our product ecosystem, collaborating across engineering, product, and customer-facing teams to ensure a top-notch customer experience.

Your role:

• Responding to inbound Billing and Technical service requests over the phone and email per day directly with customers

• Accurately and efficiently log all issues and status updates in our internal tracking system

• Understands client's business objectives/impact and applies their expertise to timely resolve issues and ensure customer success

• Evaluate and provide resolution for complex customer Billing inquiries

• Identify root cause(s) and diagnose as software defects, misconfiguration, content issues, or end user issues

• Supporting multiple cloud solutions (I.e. Symantec, Acronis, Dropbox, Microsoft O365)

• Contributing to the development of service desk processes and procedures

• Interacts closely with various departments and vendors to provide timely resolution on issues

• Handling support requests from resellers, by staying on top of new features and enhancements and being a subject matter expert and providing diagnoses and issue resolution on our Platform.

• Triaging to internal and external teams, pushing for resolution within OLAs by being the Customer advocate with Engineering, Development, and 3rd party Vendor teams

• Monitoring systems and handling events, proactively recognizing, and acknowledging alerts, responding to alerts or emergency issues within 5 minutes during working hours (Event Management)

• Act as first responders to service outages and performance degradation by moderating conference calls and engaging Triage teams to restore service in the shortest time possible (Incident Management)

• Drive operational efficiency and improvements

* Note: This is not a complete list of tasks.

What you bring to the role:

• Must be available to work weekends and after hours as needed

• High school diploma (or equivalent) required. Secondary degree preferred

• 2+ years of experience working in capacity of Technical Support or similar

• Must have excellent verbal and written communication skills, as well as excellent analytical and problem-solving skills

• Strong knowledge of Microsoft O365

• Ability to prioritize user requests effectively and manage user expectations

• Ability to balance attention to detail with expeditious execution in a fast-paced environment working

• Passion for driving exceptional customer experience

• Previous experience troubleshooting and debugging SaaS cloud solutions is an asset

• Ability to work through ambiguity and thrive in a rapidly changing business environment

• Understanding of related terminology and concepts

• Strong analytical and problem-solving skills

• Experience working with Webservers and Databases – Apache, IIS, MySQL, MSSQL and PostgreSQL

• Strong knowledge of Application Protocols – DNS, HTTP, HTTPS (SSL), FTP

• Basic understanding or experience working on Linux environments

• General understanding of technologies on Apis webservice: JSON, REST, OAuth,..

• Flexibility working some weekends and later hours to help fulfill a 24x7 business

• Passion for providing exemplary customer service, strong customer focus

• Eager to learn new technologies

• Good verbal and written professional communication, fluent in French & English.

• Self-motivated and proactive in performing duties

• Attention to detail

• Teamplayer
  

Nice to have:

• ITIL certification

• Microsoft Azure certification

• Hands-on experience with Cloud platforms, such as Microsoft Azure, AWS or GCP

• Programming/scripting experience on at least some of the following: Bash, Python, PowerShell, PHP Knowledge of SQL

• Exposure to virtualization and orchestration technologies such as Docker and Kubernetes

• Experience with JIRA and Conluence

#LI-SK1

The typical base pay range for this role across the U.S. is USD $49,500.00 - $79,200.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

We are looking for a Senior Technical Support Engineer to join our high-performing support team and provide expert-level technical assistance to our customers. In this role, you will serve as a trusted advisor, solving complex product issues, and contributing to continuous product and process improvement. You will be deeply embedded in our product ecosystem, collaborating across engineering, product, and customer-facing teams to ensure a top notch customer experience.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first business-to-consumer-like experience. We also provide a broad range of technology services, including financing, specialised marketing, and lifecycle management, as well as technical pre- and post-sales professional support. Learn more at www.ingrammicro.com.

About the Role

The Business Development Manager – Microsoft Surface is responsible for driving growth across Microsoft’s Commercial Surface portfolio.

You will work closely with key partners and Microsoft stakeholders to build strong customer relationships and deliver commercial outcomes. The role requires a blend of sales execution, market insight, and partner enablement to accelerate consumer demand and revenue growth.

Role Requirements

• 3–6 years’ experience in consumer sales, retail, or channel management within the IT or technology sector
• Strong understanding of consumer technology products (e.g. devices, software, accessories, gaming)
• Proven ability to drive revenue growth through retail, e-commerce, or distribution partners
• Experience managing key accounts and building joint business plans
• Strong commercial acumen with experience in forecasting, promotions, and demand planning
• Ability to analyse market trends, customer behaviour, and competitive positioning
• Confident communicator with strong stakeholder management and negotiation skills
• Results-driven, agile, and comfortable operating in a fast-paced consumer environment

Role Responsibilities

• Develop and execute sales strategies to grow Microsoft’s Surface product portfolio across B2B and B2C channels
• Build and manage strong relationships with key partners
• Collaborate with Microsoft and internal teams to align on product launches, pricing, and go-to-market plans
• Monitor sales performance, pipeline, and forecasts to ensure achievement of revenue targets
• Identify opportunities to expand market share through new channels, partnerships, and customer segments
• Leverage data and insights to optimise sales performance, inventory, and customer engagement
• Support partner enablement through training, tools, and marketing initiatives

What’s on Offer:

Your growth is our priority. Access LinkedIn Learning and a plethora of top-tier training courses to enrich your skills. With a vast organisation like ours, national and international career opportunities abound, putting you firmly in the driver's seat of your career trajectory.

At Ingram Micro, we believe our people are our most important asset, which is why we endeavour to create a positive & rewarding environment for our teams. We are a collaborative team that likes to challenge the status quo and constantly look for better ways to serve our colleagues & customers. Some of our benefits include:

• Genuine Career Progression Opportunities
• Hybrid Working Environment
• Training & Development
• Competitive Remuneration Package
• Staff Purchase Policy and a generous Benefits Scheme

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for

employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Final offers of employment are subject to the completion of relevant pre‑employment background checks.

If you're ready to make a significant impact in driving growth, then we welcome you to apply for the role of BDM Microsoft Surface. Join us and be part of a company that is shaping the future of the ICT industry!

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Employer: Ingram Micro Inc.

Job Title: Managers, ERP Applications

Job Location: Buffalo, New York

Job Type: Full Time

Rate of Pay: $147,118/yr.- $206,200/yr.

Job Duties: Provide oversight into medium-to-large application development projects, enhancements and implementations. Provide technical leadership for building complex architecture, design and integration. Collaborate with other IT departments to ensure alignment with project and technical strategy and roadmaps. Ensure that application functionality meets complex business requirements. Perform risk analysis and mitigation. Provide input into strategic decisions that may impact functional/technical areas. Recommend and implement departmental specific procedures. Influence customers, teams, vendors and peer managers. Lead applications development team. Set goals and objectives for team members for achievement of operational results. Work toward objectives established for the team. Influence others outside of own job area regarding policies, practices and procedures. Make day-to-day decisions for group/department. Adapt departmental plans and priorities to address resource and operational challenges. Participate in strategic planning meetings with product management, architecture, and design. Oversee all production incidents for assigned software systems/products. Coordinate escalation and resolution with business and IT teams. Provide SME guidance for production support teams at multiple locations. Manage third party vendor resources/contractors. Participate and lead bridge calls for all critical/high severity incidents. Coordinate with Global IT operations and infrastructure team to test upgrades, patches, and maintenance of hardware/software for the assigned applications. Participate in SOX and other compliance audits.

Telecommuting / working from home may be permissible pursuant to company policy.

Employer will accept a Bachelor's degree in Computer Science, Computer Engineering, Information Technology or related field and 5 years of experience in the job offered or in a Software Developer-related occupation.

CONTACT: Search by title and apply online at https://www.ingrammicro.com/en-us/careers/work-for-us

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Ingram Micro is seeking a Director, Platform Engineering to own both the day-to-day operational health of our technology platform and the long-term transformation of how we build, release, and run software. This is a dual-mandate leadership role: keep the lights on and evolve what those lights look like.

This role sits within the Global Platform Technology organization, part of the broader CTO organization. The Director will report directly into the Executive Director, Agile Delivery & Program Management, who leads the full cross-functional technology enablement portfolio alongside Engineering. This structure ensures the role is tightly connected to both engineering execution and the broader operational and delivery agenda.

The Director will lead four core disciplines; SRE, DevOps, Performance Engineering, and Release Management, with a clear, unifying transformation agenda: replace manual processes with intelligent automation, embed AI across every operational function, and build a technology operations organization that is self-sufficient, preventive, and scalable. The answer to operational complexity is not more people, it is smarter systems.

Your role:

THE DUAL MANDATE

• RUN: Day-to-Day Operations - Own the operational stability, reliability, and performance of the platform. Ensure SRE, DevOps, release, and performance functions deliver consistently against SLOs, release cadences, and quality benchmarks.

• TRANSFORM: AI & Automation Agenda - Lead the transformation of all four disciplines into AI-powered, self-serve functions — where automation handles the routine, AI anticipates the unexpected, and engineers focus on outcomes rather than operations.

What you’ll lead and transform:

Site Reliability Engineering (SRE)

• Implement AI-powered predictive monitoring and anomaly detection to surface degradation signals before they become incidents.

• Build automated remediation, self-healing infrastructure, AI-triggered rollbacks, and automated runbook execution, to resolve issues without human intervention.

• Shift the SRE model from reactive firefighting to proactive reliability engineering, using AI insights to eliminate recurring failure patterns.

• Govern SLIs, SLOs, and error budgets as the framework for reliability investment, with real-time AI forecasting of compliance.

• Embed reliability thinking early in the engineering lifecycle — shifting reliability left, not bolting it on at the end.

DevOps

• Design and execute an AI-driven CI/CD strategy targeting 100% touchless, end-to-end pipeline automation, zero manual intervention from commit to production.

• Embed AI across the pipeline for intelligent code analysis, automated testing, self-healing deployments, and anomaly detection.

• Architect and deliver self-serve developer platforms that empower teams to provision environments, trigger deployments, and manage releases independently.

• Define milestones and metrics for the automation roadmap, tracking progress toward full pipeline autonomy.

• Champion a culture of engineering self-sufficiency, reducing toil and enabling teams to ship faster with greater confidence.

Performance Engineering

• Own load, stress, and scalability testing programs, ensuring the platform performs reliably under current and projected demand.

• Automate performance testing as a continuous activity within CI/CD pipelines, blocking releases that regress against defined baselines.

• Use AI to identify performance bottlenecks, forecast capacity needs, and recommend optimizations before issues surface in production.

• Drive FinOps practices to optimize cloud resource utilization and infrastructure spend alongside performance improvements.

Release Management

• Own the end-to-end release process across environments, ensuring consistency, auditability, and minimal disruption to production.

• Automate release orchestration, approval workflows, and deployment coordination to reduce manual overhead and human error.

• Implement AI-assisted release risk scoring to evaluate change impact, recommend optimal deployment windows, and flag high-risk releases before they go out.

• Establish feedback loops between release outcomes and development practices to continuously reduce change failure rates.

People and Organizational Leadership

• Lead a team of leaders and associates spanning SRE, DevOps, performance, and release functions.

• Build a high-performing, transformation-minded organization that is as focused on evolving how they work as on the work itself.

• Set clear goals, accountability structures, and transformation milestones across all four disciplines.

• Partner cross-functionally with engineering, product, and platform teams to ensure operational and delivery excellence.

What you bring to the role:

• Bachelor’s Degree required in Computer Science, Information Technology, Engineering, or related field required; MBA or Master’s degree preferred.

• Minimum of 8-10 years of relevant experience

• Proven leadership experience across SRE, DevOps, performance engineering, and/or release management at a director level or equivalent.

• A clear track record of transformation, not just running these functions, but fundamentally changing how they operate through automation and AI.

• Hands-on experience applying AI and ML to operational domains — predictive monitoring, automated remediation, intelligent pipelines, or risk-based release management.

• Deep expertise in CI/CD design, infrastructure automation, and building self-serve developer platforms.

• Experience evolving SRE toward prevention-first, AI-driven reliability models — including predictive anomaly detection and automated incident resolution.

• Strong understanding of observability principles, SLIs, SLOs, error budgets, logging, metrics, and distributed tracing.

• Experience with cloud infrastructure management, FinOps practices, and cost optimization at scale.

• Excellent stakeholder management and cross-functional collaboration skills.

• Strong people leadership, with the ability to build and inspire teams through significant organizational change.

• Experience in a large-scale, global technology organization is a strong advantage.

#LI-JJ

The typical base pay range for this role across the U.S. is USD $171,300.00 - $299,800.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

We are the business behind the world’s brands.

At Ingram Micro, we are the business behind the world’s brands, reaching nearly 90% of the global population. We help businesses run better, grow faster, and achieve their sustainability goals. Join us and thrive in a diverse, values-driven environment that celebrates growth, learning, and inclusivity.

About Our Sales Operations Team - MEA

Ingram Micro’s Marketing team is responsible for reporting campaigns and activities across the META region. As a Vendor Reporting Specialist, you will take over tasks from the Product Management team to ensure vendor reporting is performed timely, accurately, and in line with vendor and Ingram Micro compliance. You will coordinate with all internal teams that are data entry points and ensure data quality.

As a Sales Operations Specialist, you will have the following responsibilities:

What You Will Do

• Manage Sales Order Packs: Check and follow up with sales for missing data.

• Sales Order Entry: Process sales orders in One Shop and enter quotes accurately.

• Credit Control Coordination: Work with credit control on releases and support related queries.

• Order Status Monitoring: Track orders at all stages and inform sales of status and lead-times.

• Logistics Coordination: Oversee order dispatching and full logistics coordination.

How You Can Get This Opportunity

• Education and Experience: 1-2 years of experience in a similar role.

• Skills: Advanced Excel knowledge and proficiency in data entry with attention to detail.

We welcome applications from all qualified candidates and are committed to creating a workplace where everyone can grow and succeed. We especially encourage people with disabilities who hold a valid medical certification ID issued by the Ministry of Social Solidarity to apply.

Your Growth with Us

At Ingram Micro, we invest in your future. Through continuous learning, leadership opportunities, and a commitment to fostering innovation, we ensure every team member thrives in their career journey. Join us and be part of a company where integrity, responsibility, and talent are celebrated. Let’s shape tomorrow together.

#LI-NS1

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Position Summary:

• Ensures all sales orders are processed in an efficient and accurate manner and that delivery deadlines are met.
• Provides support to a team of sales (inside/outside) representatives.
• Works with sales management, sales reps and customer service to process customer orders and/or change orders.
• Verifies and reviews the accuracy of orders.
• Responsible for monitoring overall account activity for assigned group.
• Tracks data and creates reports regarding market conditions, sales results, team earnings, etc.
• May be responsible for lead and order management activities for specified area of sales group (separated by account size or geographic territory).
• Takes orders on self-qualified leads when appropriate.
• Prepares product/license quotes as needed for pre-sales customers.

What you bring to the role:

• Seasoned individual contributor.
• Works under limited supervision for routine situations.
• Provides assistance and training to lower-level employees.
• Problems typically are not routine and require analysis to understand.
• Makes minor adjustments to working methods.
• Explains practices, procedures and policies to reach agreement with others outside of the job area.
• Provides administrative or technical support at a senior level.
• Proficient in the various competencies relevant to their job.
• May act as a lead or mentor to more junior technical or administrative support personnel.
• Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.
• Generally, works independently within established procedures associated with the specific job function.
• Normally receives little instruction on daily work.
• Determines methods and procedures on new assignments.
• May be informal team leader.

Qualifications:

• Two-year college degree or equivalent experience and minimum 3-year experience in functional area.
• OR High School Diploma or equivalent and 5 years functional experience, preferably at a senior level.
• Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.

*This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties.

#LI-Hybrid

We are the business behind the world’s brands.

We’re Ingram Micro—a people-first technology partner, reaching nearly 90% of the world's population. With operations in 57 countries and approximately 24,000 associates.

We’re redefining distribution.

Ingram Micro helps businesses run better, grow faster and achieve their sustainability goals.

At Ingram Micro, we are shaping the future with cutting-edge technology!

Join us and thrive in a diverse, values-driven environment that celebrates growth, learning, and inclusivity. We inspire our associates and foster a workplace where integrity, imagination, courage, responsibility, and talent flourish.

Thanks to our passionate team, we have a culture where everyone collaborates with purpose to achieve our goals!

The Administrator plays a key role in supporting daily office operations and creating a positive first impression for the organization. This position serves as a central point of contact for visitors, callers, and internal teams while ensuring smooth front office coordination, effective communication, and compliance with security procedures.

Make a difference in the Administration team.

What would make a great fit

• Bachelor’s degree in Business Administration or a related field.

• Previous experience in an administrative, front office, or customer-facing role is preferred.

• Strong communication and interpersonal skills with a service-oriented mindset.

• Ability to manage multiple tasks while maintaining accuracy and attention to detail.

• Proficiency in office technology, telephone systems, and standard computer applications, with professionalism and discretion in handling confidential information.

Committed to your success

At Ingram Micro, we invest in your future. Through continuous learning, leadership opportunities, and a commitment to fostering innovation, we ensure every team member thrives in their career journey. Let’s shape tomorrow.

#LI-SMR1

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

A Sr Sales Engineer is the technical relationship owner and presales authority for assigned partners. This role owns technical outcomes across the presales lifecycle, serving as the primary senior technical advisor and ensuring solution integrity, scope accuracy, and architectural alignment. The Sr Sales Engineer transitions from hands-on execution to technical leadership, decision-making, and accountability, enabling others while retaining ownership of outcomes.

Experience:

· Partner Technical Relationship Ownership: Own senior partner technical relationships and act as the primary technical point of accountability.

· Presales Technical Leadership: Lead complex technical presales efforts including discovery, validation, and risk management.

· SOW Development & Ownership: Create, review, and approve Statements of Work with responsibility for scope clarity and technical feasibility.

· AWS Solution Strategy: Design, validate, or guide AWS-based solutions across infrastructure, security, networking, and identity services.

· Cross-Functional Leadership: Partner with Sales, Services, Delivery, and Architecture teams to ensure executable presales outcomes.

· Technical Enablement & Mentorship: Provide coaching and technical guidance without owning execution tasks.

Knowledge:

· AWS platform services and architectural patterns sufficient to guide design and challenge assumptions.

· Broad technical knowledge across cloud infrastructure, security, networking, identity, and resiliency.

· Understanding of partner business models, service offerings, and technical maturity.

· Presales lifecycle including discovery, solution shaping, qualification, and close support.

· Service delivery awareness to understand presales impact on execution, margin, and quality.

· AWS Well-Architected Framework and architectural governance best practices.

Skills:

· Technical judgment and decision-making without full hands-on execution.

· Ability to lead senior technical conversations and maintain trusted relationships.

· Clear communication of complex technical concepts to technical and business audiences.

· Risk identification and mitigation across technical and delivery dimensions.

· Strong collaboration across Sales, Services, and Delivery leadership.

Key Responsibilities:

· Own technical presales outcomes and ensure architectural integrity.

· Serve as the primary technical relationship owner for assigned partners.

· Lead solution strategy and validate architectures before close.

· Develop, review, and approve Statements of Work.

· Identify and mitigate technical and delivery risk early in the sales cycle.

· Mentor and enable Sales Engineers through review and guidance.

· Represent partner technical standards and roadmap internally.

AWS Certifications & Experience:

· One or more of the following certifications or willingness to achieve

· AWS Certified Solutions Architect – Professional (preferred)

· AWS Certified Solutions Architect – Associate

· AWS Certified DevOps Engineer – Professional

· AWS Certified Advanced Networking – Specialty

· AWS Certified Security – Specialty

· Equivalent experience: 6–8+ years designing or validating AWS architectures

What You Bring to the Role:

· Bachelor’s degree in Computer Science or equivalent experience.

· 8+ years experience in engineering, architecture, or sales engineering roles.

· Prior hands-on or design-level AWS experience.

· Proven success acting as a senior technical advisor.

· Strong business judgment and independent decision-making ability.

The typical base pay range for this role across the U.S. is USD $102,000.00 - $173,400.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Employer: Ingram Micro Inc.

Job Title: Principals, Software Development

Job Location: Irvine, CA

Job Type: Full Time

Rate of Pay: $184,558 to $226,800/yr

Job Duties: Responsible for the construction of complex engineering solutions using software development methodologies. Assume end-to-end ownership of solutions as part of the Agile SCRUM team, which includes assisting in the development of testing automation and other key quality aspects. Partner with product owners and other Agile SCRUM team members to determine new features and user stories. Participate in code reviews to ensure that each increment adheres to the original vision as described in the user story and all standard resource libraries and architecture patterns as appropriate. Assist in establishing and supporting coding standards. Engage in all Agile ceremonies including planning, grooming, product demonstrations, and team retrospectives. Respond to support incidents for production applications to make a quick repair to prevent application outages. Create and update the documentation, including detailed specifications, implementation guides, architecture diagrams, and design documents. Establish User Personas in collaboration with Product Management. Share knowledge among members in the Agile SCRUM team, mentor and train other Software Engineers, and take the lead on challenging software engineering projects. Coordinate with external teams/stakeholders.

Employer will accept a Bachelor's degree in Computer Science, Computer Engineering, Electronic Engineering, or related field and 8 years of experience in the job offered or in a software developer-related occupation.

Telecommuting / working from home may be permissible pursuant to company policy.

CONTACT: Search by title and apply online at https://www.ingrammicro.com/en-us/careers/work-for-us

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first business-to-consumer-like experience. We also provide a broad range of technology services, including financing, specialised marketing, and lifecycle management, as well as technical pre- and post-sales professional support. Learn more at www.ingrammicro.com.

About the Role

The HPI Account Manager plays a critical role in supporting sales execution by acting as a central point of contact for reseller partners and internal teams. The role focuses on managing partner demand, delivering timely and accurate quoting, and enabling key high-value partners to drive HPI sales growth. Working closely with the Vendor Business Manager (VBM), this position is key to improving responsiveness, streamlining processes, and enhancing overall partner experience. Success in this role requires strong commercial judgement, efficiency, and the ability to operate effectively in a fast-paced, high-volume environment.

Role Responsibilities

• Act as a key point of contact for reseller partners, managing inbound queries and ensuring timely, accurate responses.
• Build and maintain strong relationships with a targeted group of high-value partners to drive engagement and revenue growth.
• Prepare and deliver accurate quotes for HPI products, ensuring correct pricing, configurations, and alignment with vendor guidelines.
• Support partners with product selection, availability insights, and alternative solutions based on customer needs.
• Work closely with the Vendor Business Manager (VBM) to align on pricing, deal support, and business priorities.
• Proactively handle partner enquiries to improve response efficiency and reduce reliance on VBM for routine queries.
• Identify and prioritise key revenue-generating opportunities within the partner base.
• Enable partners through ongoing education on HPI products, promotions, and positioning.
• Communicate relevant vendor programs, incentives, and bundles to maximise sell-through.
• Maintain accurate records of partner interactions, quotes, and opportunities within CRM systems.
• Collaborate with internal sales, supply chain, and operations teams to ensure smooth order processing and delivery.
• Contribute to improving response times, workflows, and overall partner experience.

Role Requirements

• Experience in sales support, inside sales, account management, or channel roles (technology or distribution preferred).
• Strong organisational and operational skills, with the ability to manage multiple requests in a fast-paced environment.
• Demonstrated ability to apply sound judgement and make effective commercial decisions.
• Results-driven mindset with a strong focus on responsiveness, accuracy, and partner satisfaction.
• Experience with quoting, pricing, and product configuration processes is highly desirable.
• Strong stakeholder management skills, with the ability to work closely with internal teams and vendor counterparts.
• Excellent written and verbal communication skills.
• Resilient and adaptable, with the ability to maintain performance under pressure and high workload.
• Familiarity with CRM systems and structured processes (e.g., SOPs, tracking, response management) is an advantage.

What’s on Offer:

Your growth is our priority. Access LinkedIn Learning and a plethora of top-tier training courses to enrich your skills. With a vast organisation like ours, national and international career opportunities abound, putting you firmly in the driver's seat of your career trajectory.

At Ingram Micro, we believe our people are our most important asset, which is why we endeavour to create a positive & rewarding environment for our teams. We are a collaborative team that likes to challenge the status quo and constantly look for better ways to serve our colleagues & customers. Some of our benefits include:

• Genuine Career Progression Opportunities
• Hybrid Working Environment
• Training & Development
• Competitive Remuneration Package
• Staff Purchase Policy and a generous Benefits Scheme

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Final offers of employment are subject to the completion of relevant pre‑employment background checks.

If you're ready to make a significant impact in driving growth, then we welcome you to apply for the role of HPI Account Manager. Join us and be part of a company that is shaping the future of the ICT industry!

It’s fun to work in a company where people truly BELIEVE in what they’re doing.

Ingram Micro is a global leader in the technology industry, connecting leading technology manufacturers and cloud providers with B2B technology experts worldwide. Reaching nearly 90% of the global population, we play a critical role in the IT sales channel—supported by our diverse solutions portfolio and digital platform, Ingram Micro Xvantage™.

Job Responsibilities:

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Ingram Micro is seeking a highly motivated Software Engineer to join our growing AI Engineering team. This role focuses on designing, developing, and deploying next-generation AI-powered solutions, including engineering productivity agents, enterprise automation agents, knowledge agents, code generation agents, and intelligent business workflow assistants. You will work at the intersection of Software Engineering, Generative AI, Agentic Systems, Data Engineering, and Cloud Technologies, building scalable solutions that drive productivity across the organization.

We are looking for a hands-on engineer with strong Python expertise, a solid foundation in software engineering principles, and a passion for experimenting with emerging AI technologies.

Your role:

AI Engineering & Agent Development

• Design and develop AI-powered agents for engineering, operations, support, and enterprise automation use cases.

• Build and maintain agentic workflows using modern AI frameworks and orchestration platforms.

• Develop Retrieval Augmented Generation (RAG) solutions leveraging vector databases and enterprise knowledge stores.

• Implement prompt engineering, context engineering, memory management, and multi-agent collaboration patterns.

• Integrate Large Language Models (LLMs) into enterprise applications and workflows.

Software Development

• Design, develop, test, and deploy scalable software solutions using Python and one of Java or .NET.

• Build RESTful APIs, microservices, and event-driven architectures.

• Participate in architecture discussions and contribute to technical design decisions.

• Write high-quality, maintainable, secure, and testable code.

• Collaborate with product managers, architects, and engineering teams to deliver innovative solutions.

Data & AI

• Work with structured and unstructured datasets to build AI-driven applications.

• Apply statistical analysis, data processing, and machine learning techniques to solve business problems.

• Create data pipelines and embeddings for semantic search and knowledge retrieval.

• Evaluate and benchmark AI models for quality, performance, and cost optimization.

Cloud & DevOps

• Deploy AI applications on cloud platforms.

• Build CI/CD pipelines for AI and software delivery.

• Monitor AI services and optimize for scalability, reliability, and observability.

What you bring to the role:

• Bachelor’s degree in Computer Science, Engineering, Artificial Intelligence, Data Science, or a related field.

• Minimum 3-5 years of relevant work experience.

• Strong proficiency in Python (mandatory).

• Strong proficiency in at least one Object-Oriented language: Java or NET (C#)

• Hands-on experience with: Agent Development Kit (ADK), LLM-based application development, Prompt Engineering, Context Engineering, AI Agent Orchestration, RAG architectures, Vector Databases, Embeddings and Semantic Search

• Python Ecosystem, strong experience with: NumPy, Pandas, Scikit-learn, NLTK, SpaCy, LangChain or equivalent frameworks, Data processing and analytics libraries

• Good understanding of data and statistics, including but not limited to statistics and probability, data and analysis, data modeling, data visualization, and AI evaluation methodologies.

• APIs & Backend Development: REST APIs, Microservices, JSON/XML processing, Authentication & Authorization

• Experience with Databases: PostgreSQL, SQL databases, NoSQL databases, Vector Databases (pgvector, Pinecone, Weaviate, ChromaDB, etc.)

• Exposure to one or more Cloud Platforms, such as: Google Cloud Platform (GCP), Amazon Web Services (AWS), and/or Microsoft Azure (Azure)

Preferred Qualifications

• Experience with ReactJS or modern frontend frameworks.

• Exposure to Machine Learning and NLP solutions.

• Experience with LLM platforms such as:

  • OpenAI

  • Google DeepMind

  • Anthropic

• Knowledge of MCP (Model Context Protocol).

• Familiarity with LangGraph, CrewAI, Semantic Kernel, AutoGen, or similar frameworks.

• Experience working in Agile environments.

• Knowledge of CI/CD, Docker, and Kubernetes

What Makes You Successful

We are looking for a go-getter engineer who:

• Has strong curiosity for emerging AI technologies.

• Learns quickly and thrives in ambiguous environments.

• Demonstrates ownership and accountability.

• Is passionate about building products from concept to production.

• Can independently investigate, prototype, and solve complex problems.

• Collaborates effectively across engineering, product, and business teams.

• Continuously experiments and drives innovation.

• Balances speed, quality, and business impact.

The typical base pay range for this role across the U.S. is USD $98,600.00 - $157,800.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Ingram Micro est une entreprise technologique leader sur l’écosystème mondial des technologies de l'information. Avec la capacité d'atteindre près de 90 % de la population mondiale, nous jouons un rôle essentiel dans le canal de vente informatique, en proposant des produits et services de nos partenaires fabricants ainsi que nos fournisseurs de cloud aux experts en technologie interentreprises.

Grâce à Ingram Micro Xvantage™, notre plateforme numérique basée sur l’IA, nous offrons ce que nous pensons être la première expérience de type entreprise-consommateur du secteur. Nous proposons également une large gamme de services technologiques, notamment le financement, le marketing spécialisé et la gestion du cycle de vie, ainsi qu'un support technique professionnel avant et après-vente. Apprenez-en davantage sur www.ingrammicro.com.

Avec un chiffre d'affaires de 48 milliards de dollars, nous sommes devenus le plus grand distributeur de technologies au monde, avec des activités dans 57 pays et plus de 24 000 collaborateurs.

Ingram Micro France, filiale française, 500 collaborateurs, gère près de 200 fournisseurs de produits, de logiciels, de technologies cloud et solutions à valeur ajoutée. Nous nous adressons à une typologie de clients B to B.

Rejoignez-nous en tant que :

Responsable de la Business Unit HPE Aruba Networking (H/F)

• VOTRE MISSION

Vous êtes le pilier opérationnel et stratégique de la division commerciale dédiée à HPE Aruba Networking chez Ingram Micro. Votre rôle est de piloter la performance commerciale, développer les partenariats clés, et accompagner la transformation digitale, tout en assurant la cohésion et la montée en compétence des équipes :

Leadership & Management d’équipe

• Supervision directe d’une équipe commerciale sédentaire (4 personnes), de 2 ingénieurs commerciaux et d’un business manager.
• Organisation, répartition des portefeuilles clients/prospects, accompagnement terrain et montée en compétences.
• Animation de la performance individuelle et collective.

Déploiement de la stratégie commerciale

• Mise en œuvre de la politique commerciale nationale sur votre périmètre.
• Développement du chiffre d’affaires et de la profitabilité de la division.
• Lancement et promotion des nouvelles gammes HPE.

Partenariats & Relations clients

• Renforcement du partenariat stratégique avec HPE.
• Développement de relations solides avec les directions commerciales des clients.
• Fidélisation et expansion du portefeuille clients.

Pilotage de la performance

• Suivi des KPIs, reporting régulier au siège et au groupe.
• Suivi budgétaire et atteinte des objectifs de rentabilité.
• Utilisation et adaptation des outils de gestion pour optimiser les résultats.

Transformation digitale & innovation

• Ambassadeur de la plateforme Xvantage auprès des équipes et des clients.
• Accompagnement au changement et adoption des outils digitaux.

Les livrables attendus et la mesure de votre performance seront les suivants :

• Croissance du CA et des marges de la division.
• Déploiement réussi des offres HPE.
• Équipe performante, engagée et bien structurée.
• Adoption de Xvantage par les clients et les équipes.
• Reporting clair et fiable.

Poste CDI basé à Lesquin.

Pourquoi Nous Rejoindre ?

• Environnement Dynamique : Rejoignez une équipe passionnée et collaborative, où chaque jour apporte de nouveaux défis et opportunités.
• Développement Professionnel : Bénéficiez de formations continues et de possibilités d'évolution au sein de notre entreprise.
• Impact Direct : Jouez un rôle clé dans le développement de nos opérations commerciales et contribuez directement à notre succès.
• Culture d'Innovation : Travaillez dans un cadre où vos idées sont valorisées et où l'innovation est encouragée.
• Dimension Internationale : Intégrez un groupe international et collaborez avec des équipes basées en France et à l'étranger.

• VOTRE PROFIL & COMPETENCES

De formation supérieure, vous justifiez d’une expérience réussie d’au moins 8 ans sur un poste similaire (domaine commercial IT, management opérationnel). Vous avez une connaissance des typologies de produits HPE ou équivalent, et des canaux de distribution de ce marché.

Vous êtes autonome, moteur de votre équipe, aimez les challenges, et faites preuve d’une bonne capacité d’adaptation. Vous maîtrisez les outils bureautiques. Un bon niveau d’anglais est indispensable sur ce poste qui implique un rayonnement international (calls fournisseur et contacts basés en Europe ou aux Etats-Unis).

Compétences clés :

• Focus client
• Orienté résultats
• Vision stratégique et globale
• Collabore et influence
• Agent du changement

• REMUNERATION & AVANTAGES

Rémunération annuelle brute : selon profil et expérience.

Rejoignez Ingram Micro et profitez d'un package entreprise attractif !

Nos avantages incluent:

• Prime de participation pour récompenser vos efforts.
• Mode de travail hybride pour un meilleur équilibre vie pro/perso.
• Congés ARTT pour plus de temps libre.
• Restaurant d’entreprise pour des repas savoureux et équilibrés.
• Une couverture santé de qualité pour votre sécurité et celle de votre famille.
• Abonnements de transports financés à 75% pour faciliter vos déplacements.
• Une prime de transport pour contribuer à vos dépenses trajets.

Mais ce n'est pas tout ! Chez Ingram Micro, vous bénéficierez également de :

• Un programme d’intégration complet "Destination You" pour bien démarrer.
• Un compte individuel à LinkedIn Learning et d'autres outils de formation de qualité pour booster vos compétences.
• Une politique de mobilité interne avec des opportunités nationales et internationales.
• Une culture de l’amélioration continue et de l’excellence opérationnelle.

Découvrez notre page entreprise, les témoignages de nos collaborateurs, la présentation de nos activités, les dates clés de l’histoire d’Ingram Micro France et bien plus encore…

https://careers.ingrammicro.com/en/locations/emea/france/

#LI-Hybrid

It's fun to work in a company where people truly BELIEVE in what they're doing!

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart

It works when we work together

At Ingram Micro, we believe it works when we work together. We foster a culture built on integrity, imagination, courage, responsibility, and a deep respect for talent. Our associates are encouraged to challenge the status quo, share ideas openly, and collaborate with purpose — shaping not just technology solutions, but the future of distribution itself.

Your role in making an impact

As a Technical Pre-Sales Consultant – HPE, you will act as a trusted advisor, bridging the gap between business needs and technical solutions.

• Collaborate with sales teams to gather customer business and technical requirements.

• Design and propose networking solutions using HPE technologies.

• Deliver customer presentations, technical workshops, and product demonstrations.

• Prepare technical documentation, including network designs (HLD/LLD), BOMs, SOWs, and proposals; respond to RFIs/RFPs/RFQs.

• Provide technical consulting, support PoCs/PoVs, and stay updated on networking technologies while supporting partners and clients.

What you’ll contribute to our team

Experience & skills

• Experience: 5+ years in networking with hands-on exposure to Juniper products and solution design.

• Technical Expertise: Experience across enterprise networking, data center, security, wireless, and cloud networking.

• Domain Knowledge: Strong knowledge of HPE Compute and storage systems

What would make a great fit

• Customer focus: brings a deep understanding of partner and end-customer needs, building trust through consistent and responsive support.

• Communicates effectively: presents complex technical concepts with clarity, adapting style to different audiences from engineers to business decision-makers.

• Nimble learning: embraces new technologies and market shifts with curiosity, applying fresh knowledge quickly to create value for partners.

We welcome applications from all qualified candidates and are committed to creating a workplace where everyone can grow and succeed. We especially encourage people with disabilities who hold a valid medical certification ID issued by the Ministry of Social Solidarity to apply.

A career built to thrive

Joining Ingram Micro means becoming part of a global leader in technology solutions. We offer

a dynamic work environment, opportunities for professional growth, and the chance to make a

significant impact on the future of technology distribution. Let’s shape tomorrow together.

#LI-SMR1

OVERVIEW:

OVERVIEW:

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Salary - $80,000 + 10% annual target bonus.

1st Shift

Are you a hands-on leader with experience in warehouse operations and a passion for lean process improvement? Ingram Micro is seeking a results-driven Operations Supervisor to join our high-performing team in our distribution center in Eastvale, CA.

Why Ingram Micro? We offer world class benefits and 401K beginning on day 1 of employment, including:

• Benefits Day One – Medical, Dental, Vision, 401K Match
• PTO – Vacation, Sick Time, Paid Holidays
• Career Growth – Tuition reimbursement, leadership development program, mentorship, and promotion opportunities
• Wellbeing & Balance – Paid parental leave, HSA/FSA options, life & disability insurance, Employee Assistance Program.
• Culture & Perks – Appreciation events, Spirit Days, Holiday Meals, and Community Fundraisers

Position Summary:

What You'll Do:

• Lead and Develop Your Team: Supervise and coach warehouse associates, set performance goals, and provide regular feedback to drive growth and resolve issues.
• Manage Operations: Oversee the receipt, storage, and shipment of inventory, ensuring process adherence and optimizing efficiency.
• Ensure Accuracy: Audit goods, maintain accurate inventory records, and prioritize tasks to meet deadlines and improve workflows.
• Project Management: Lead projects from start to finish, manage tasks, deadlines, and drive continuous improvements in warehouse processes.
• Collaborate and Problem-Solve: Work with other teams to ensure timely deliveries, troubleshoot operational issues, and adapt to changes.
• Ensure Safety: Maintain safety protocols and a secure work environment for employees and materials.

What You Bring:

• Experience: 5+ years in warehouse operations, with at least 3 years in a leadership role.Strong knowledge of conveyance systems, WMS, and lean warehouse operations.Experience in outbound logistics.
• Leadership: 2+ years Proven ability to guide, develop, and coach a team, including having critical conversations to improve performance.
• Project Management: Strong organizational skills and the ability to lead projects, meet deadlines, and improve processes.
• Microsoft Excel: Basic to intermediate proficiency, including the ability to create pivot tables for data analysis.
• Problem-Solving: Ability to seek out knowledge, troubleshoot challenges, and adapt to operational changes.
• Communication: Strong verbal and written communication skills for leading teams and collaborating across departments.

Thorough knowledge of department processes. Point person to resolve issues elevated by support personnel. High School Diploma or equivalent experience required. Four year college degree not required but strongly preferred. Minimum 5 years functional experience including a minimum of 3 years specific experience and 1 year of leadership experience.

The typical base pay range for this role across the U.S. is USD $72,700.00 - $116,300.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.

Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart.

Responsibilities

• Ensure the smooth and accurate execution of daily operations by completing and submitting essential documentation, including dispatch records, petty cash reports, and cheque handling.
• Support business continuity through timely delivery and collection of items and documents, maintaining accurate records of requests, recipients, and approvals.
• Take ownership of assigned vehicles by maintaining their cleanliness, safety, and roadworthiness, and proactively reporting any issues to ensure operational readiness.
• Safeguard company products and materials by handling, loading, and transporting them with care, ensuring all items are properly secured to prevent damage.
• Operate vehicles and equipment responsibly, adhering to safety standards and company guidelines.
• Maintain a valid driving license and a strong driving record, upholding high standards of safety and accountability.
• Build trust through professionalism and integrity when accessing company premises, including offices, residences, or secured locations.
• Present a professional image that reflects the company’s standards while carrying out day-to-day responsibilities.
• Contribute to logistics and operational efficiency by supporting product movement, relocations, long-haul deliveries, and external warehousing activities.

Requirements

• Valid driving license with a clean driving record
• Proven ability to drive safely and responsibly under varying road and weather conditions.
• Basic experience in delivery, logistics, or transport operations is preferred.
• Strong sense of accountability, reliability, and attention to detail in handling documentation and deliveries.
• Ability to work independently with minimal supervision and manage time effectively.
• Physically fit and capable of performing manual tasks, including lifting, loading, and unloading items.
• Trustworthy and able to handle sensitive deliveries and access restricted premises with professionalism.
• Good communication skills to interact professionally with internal and external stakeholders.
• Ability to adapt to changing priorities and support ad hoc operational requirements.

Is your career hitting target?

It's fun to work in a company where people truly BELIEVE in what they're doing!

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.

It works when we work together

At Ingram Micro, we believe it works when we work together. We foster a culture built on integrity, imagination, courage, responsibility, and a deep respect for talent. Our associates are encouraged to challenge the status quo, share ideas openly, and collaborate with purpose — shaping not just technology solutions, but the future of distribution itself.

Your role in making an impact

We are looking for a Business Development Manager HPE to join our high-performing team in Romania. In this role, you will be responsible for driving growth, strengthening partner relationships, and accelerating HPE solutions adoption across the market, focusing on HPE Aruba Networking.

This is a great opportunity to work at the intersection of technology, partnerships, and impact-helping businesses unlock their full potential through innovative IT solutions.

• Develop and grow a portfolio of channel partners, ensuring strong engagement and revenue growth

• Drive sales of HPE Aruba Networking solutions, aligning with regional strategies and targets

• Identify new business opportunities and lead pipeline generation activities

• Develop and execute joint business plans with partners and HPE stakeholders

• Provide partners with product knowledge, commercial guidance, and go-to-market support

• Collaborate cross-functionally (marketing, technical, operations) to deliver seamless partner experience

• Monitor market trends, competitor activities, and customers need to inform strategy

• Ensure accurate forecasting, reporting, and performance tracking

What you’ll contribute to our team

• Bachelor’s degree in business, IT, or a related field

• Minimum 5+ years of strategic sales, business development, or account management experience, ideally within distribution environments

• Strong understanding of enterprise IT solutions and Enterprise Networking and Cybersecurity background (HPE experience is highly preferred)

• Demonstrated ability to manage partner ecosystems and drive revenue growth

• Strong business acumen with a results-driven mindset

• Demonstrated success driving year-over-year profitability growth.

• Strong negotiation skills and experience closing complex, solution-based deals.

What Sets You Apart

• A collaborative mindset - you thrive working across diverse teams and stakeholders

• A growth-oriented approach - you continuously seek new opportunities and ways to improve

• A customer-first attitude - you prioritize value creation and long-term relationships

Investing in your future

• Joining Ingram Micro means becoming part of a global leader in technology solutions. We offer a dynamic work environment, opportunities for professional growth, and the chance to make a significant impact on the future of technology distribution. Let's shape tomorrow together.

Ready for the next step?

Would you like to join our team? Apply today using the application button and find out if you will become our new Business Development Manager HPE at Ingram Micro in Romania.

This person sets the strategy by looking across the solution category and leveraging data insights to create HPE go to market strategies to achieve outcomes aligned with our vendor and platform partners. They are responsible for the financial health of the category & ensuring maximum usage of the platform by our vendor community to drive full engagement & utilization of data insights & value derived by Xvantage. Your role is to establish and nurture strong partnerships with HPE, drive business growth, and ensure seamless cooperation to deliver outstanding solutions to our customers. The position requires exceptional negotiation skills, business acumen, and a deep understanding of the platform industry to drive successful vendor management and category success. This position is fully dedicated to HPE.

KEY RESPONSIBILITIES:

Ultimate responsibility for the GTM strategy for the category/vendor/set of vendors including the sales, marketing, pricing, and inventory tactics to achieve Ingram Micro's plan for that category/vendor/set of vendors.

• May be on single vendor or category of vendors.

• Overall P&L Responsibility (assigned to Vendor or Category) requiring strong financial acumen.

• Influence Ingram Micro's strategy for the category through deep understanding of the technology and/or vendor(s).

• Cultivate and maintain strong relationships with key vendors, serving as the main point of contact for all vendor-related communications and activities. • Work with vendor(s) to identify growth opportunities, new product offerings, and potential strategic partnerships to expand the platform category's portfolio and market presence.

• Lead negotiations with vendors to secure favorable terms, pricing, and contractual agreements to support mutual success and enhance profitability. • Report and inspect vendor performance to ensure both Ingram and vendor are achieving objectives.

• Coordinate with the supply chain team to ensure timely and accurate product delivery and inventory management.

• Work closely with Marketing to deliver marketing initiatives, promotions, and campaigns to drive business results.

• Apply knowledge of business insights and marketplace to stay informed about market trends, customer needs, and emerging opportunities within the solutions category.

KNOWLEDGE AND SKILLS:

• In-depth knowledge of the platform industry, including cloud-based solutions, SaaS, and related technologies.

• Excellent negotiation, communication, and interpersonal skills to foster strong vendor relationships.

• Strong business acumen with the ability to identify and capitalize on market opportunities.

• Results-oriented mindset with a track record of achieving and exceeding business objectives.

• Strategic thinker with the ability to develop and execute category business plans.

• Customer-centric focus with a passion for delivering exceptional service and building strong customer relationships.

• Proactive and dynamic with the ability to work collaboratively in a fast-paced, dynamic environment and handle multiple priorities simultaneously.

• Travel may be required for vendor visits, industry events, and strategic meetings.

REQUIREMENTS:

Four-year college degree in Business, Marketing or a related field, MBA preferred (or additional relevant experience in a related field).

Minimum five years functional experience including at least three years specific experience.

Ability to make significant contribution to processes and systems.

Ability to ingest and integrate inputs across technology, customers, and financials to independently deliver a comprehensive GTM plan for sales, marketing, and product/inventory planning.

These timeframes may vary based on the candidate’s proven track record of successfully performing and demonstrating the level of knowledge/skills/experiences and delivering the results required of this role.

COMPETENCIES:

• Strategic Mindset: Seeing ahead of future possibilities and translating them into breakthrough strategies.
• Financial Acumen: Interpreting and applying understanding of key financial indicators to make better business decisions.
• Business Insight: Applying knowledge of the business and the marketplace to advance the organization's goals.
• Manages Complexity: Making sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Collaborates: Builds partnerships and working collaboratively with others to meet shared objectives.
• Builds Networks: Effectively building formal and informal relationship networks inside and outside the organization.
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Drives Results: Consistently achieving results, even under tough circumstances.
• Ensures Accountability: Holding self and others accountable to meet commitments.

所属部门：市场部 | 汇报对象：市场部总经理 | 工作地点：上海

关于这个岗位

英迈是全球信息技术生态系统中的先进科技企业。这个岗位是英迈市场部面向苹果业务的核心接口人，深度参与Apple在中国的零售业务。无论是新门店的建设，线上线下的新营销方式探索，还是渠道大会的策划与执行，你都是其中重要的一环。

既要做的好项目管理，还要玩的好创意营销。

如果你也是这样的复合型人才，想在零售生态建设和数字营销领域都有所精进，那么这个岗位很适合你。

你将负责什么

1. 新零售营销策划与落地

• 按季度与Apple营销部门及业务团队协作，策划创新零售营销方案，探索并执行新零售玩法，包括但不限于：
  • 操盘O2O引流策略，通过小红书、抖音、微信等社交媒体精准触达目标客群，引导至线下门店转化
  • 策划并执行门店促销活动、节日营销及定制礼品活动，把控预算与现场落地，提升客流与用户体验

2. 新零售门店项目管理与财务统筹

• 苹果新品季期间，配合业务团队和Apple营销部门，为英迈特定渠道线下门店定制宣发物料
• 支持Apple多家线下门店的装修项目，负责款项请款、对账及付款流程跟进，确保财务合规与资金流转
• 支持Apple关联线上物流平台及零售管理平台的开发项目付款与结算

3. 大型线下会议策划与支持

• 协助策划并协调年度2-3场全国经销商大会，确保顺利落地

4. 数字内容策划与出镜

• 为苹果新零售营销创新内容策划文案及脚本
• 在英迈市场部其他品牌的营销短视频中以主持人身份出镜

我们希望你具备

经验背景

• 本科及以上学历，3年以上市场营销经验
• 具备良好的英语读写能力，能无障碍处理英文邮件及系统操作
• 有项目管理或零售运营经验者优先
• 有3C/IT行业市场经验者优先
• 有数字内容策划经验，以及出镜经验者优先

核心能力

• 跨部门沟通与协调：能高效串联Apple业务团队、线下门店、外部供应商及公司内部财务、法务、IT等多部门，推动复杂项目落地
• 创新意识与执行力：敏锐捕捉前沿商业趋势和营销手法，敢于提出并主导测试突破性营销玩法
• 项目管理能力：多线程任务处理，对数字和流程敏感，严谨处理流程和手续
• 策划与执行力：网感好，熟悉线下市场活动及线上社交媒体玩法，能独立输出完整营销方案

个人特质

• 充满活力，普通话标准，愿意在短视频中出镜
• 抗压能力与自驱力强，能在快节奏、高标准环境中保持高效输出
• 能在细致的项目管理和灵动的策划创新中找到平衡

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Computer Repair Technician

Shift Hours: M-F 8am-4:30pm

Hourly Rate: $20.00 + Bonus

Position Summary

Are you passionate about technology, troubleshooting, and hands-on device repair? We are seeking an experienced Computer Repair Technician to diagnose, repair, test, and optimize a variety of electronic devices, including laptops, desktops, PCs, tablets, mobile devices, and related hardware.

Key Responsibilities

• Diagnose, troubleshoot, repair, and test electronic assemblies, sub-assemblies, and end-user devices.

• Perform hardware repairs and replacements, including screens, batteries, memory, storage drives, keyboards, and other components.

• Execute system upgrades, software installations, firmware updates, and device optimization activities.

• Utilize diagnostic tools, testing equipment, engineering specifications, schematics, blueprints, and technical documentation to identify and resolve issues.

• Conduct functional testing, calibration, and quality inspections to ensure products meet performance and reliability standards.

• Document repair activities, testing procedures, and results accurately within designated systems.

• Analyze test data and provide recommendations for corrective actions when needed.

• Adhere to established quality, safety, and operational procedures.

• Collaborate with engineering, operations, and technical support teams to resolve complex repair issues.

• Maintain productivity and quality standards in a fast-paced repair and refurbishment environment.

What Success Looks Like

• Consistently delivers high-quality repairs with minimal rework.

• Accurately diagnoses hardware and software issues across multiple device platforms.

• Meets productivity, turnaround time, and quality metrics.

• Demonstrates strong attention to detail and commitment to customer satisfaction.

• Contributes to continuous process improvement and operational efficiency.

What We’re Looking For

• Strong troubleshooting and problem-solving abilities.

• Experience repairing consumer electronics, laptops, desktops, tablets, or mobile devices.

• Ability to read and interpret technical documentation, schematics, and engineering specifications.

• Familiarity with diagnostic tools, testing equipment, and repair methodologies.

• Excellent organizational skills and attention to detail.

• Ability to work independently while collaborating effectively within a team environment.

• Strong verbal and written communication skills.

Required Qualifications

• High School Diploma, GED, or equivalent required.

• Associate degree, technical certification, or related coursework preferred.

• Minimum of 2–3 years of experience in electronics repair, technical support, device refurbishment, manufacturing, or a related technical field.

• Experience performing hardware repairs, component replacements, and device testing.

• Working knowledge of PCs, laptops, tablets, mobile devices, and related technologies.

Preferred Qualifications

• Experience in production, repair depot, refurbishment, or electronics manufacturing environment.

• Industry certifications such as CompTIA A+, electronics repair certifications, or equivalent technical credentials.

• Experience with quality control processes and documentation systems.

• Familiarity with inventory management and repair tracking systems.

Why Join Us?

Join a team where technology, innovation, and continuous learning drive success. You’ll have the opportunity to work with a wide range of devices and technologies while developing valuable technical skills in a collaborative and growth-oriented environment.

The typical base pay range for this role across the U.S. is USD $38,800.00 - $62,100.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Position Summary

The Maintenance Manager is responsible for overseeing the day-to-day operations, maintenance, and optimization of company facilities and automated distribution systems. This role ensures the reliability, performance, and safety of facility infrastructure, including conveyors, scanning systems, and PLC-controlled equipment.

The Maintenance Manager leads a team of professionals, manages vendor partnerships, and drives continuous improvement initiatives to enhance operational efficiency, minimize downtime, and support business objectives. The role also oversees facility planning, cost estimation, and ensures compliance with company standards, building codes, and environmental and safety regulations.

What You’ll Do

• Lead day-to-day maintenance operations across facilities and automated systems, including conveyors, scanning systems, and PLC-controlled equipment
• Manage, coach, and develop a team of maintenance professionals; set objectives and ensure delivery of operational results
• Develop and implement preventive and predictive maintenance programs to maximize equipment uptime and reliability
• Oversee troubleshooting and resolution of moderately complex to complex equipment and facility issues
• Perform and oversee maintenance of conveyor systems, including removal, replacement, adjustments, and repairs
• Coordinate with external vendors, contractors, and suppliers to support maintenance, repairs, and capital projects
• Estimate labor, materials, and project costs for repairs, upgrades, and facility improvements
• Support facility planning by reviewing design requirements, costs, and infrastructure needs
• Ensure compliance with company standards, building codes, health, safety, and environmental regulations
• Drive continuous improvement and lean initiatives to optimize maintenance processes and reduce downtime
• Analyze maintenance and operational data to improve system performance, reliability, and lifecycle management
• Identify and implement sustainability initiatives to reduce energy consumption and environmental impact
• Oversee repair schedules, inspections, and maintenance activities across building systems (HVAC, electrical, mechanical)
• Influence and collaborate with cross-functional stakeholders to align maintenance priorities with business objectives
• Adapt departmental plans and priorities to address operational challenges and resource constraints

What You Bring to the Role

• Strong experience managing maintenance operations in a distribution, warehouse, or manufacturing environment
• Proven leadership experience managing skilled professionals and support staff, with the ability to influence and develop teams
• Expertise in automated systems including conveyors, PLCs, and material handling equipment
• Ability to manage both day-to-day operational demands and long-term strategic maintenance planning
• Strong analytical and problem-solving skills with the ability to resolve complex, non-routine issues
• Proven experience implementing preventive maintenance programs and driving system optimization
• Demonstrated ability to lead continuous improvement initiatives (lean methodologies preferred)
• Flexibility to work varied schedules and respond to urgent operational needs in a fast-paced environment
• Bachelor’s degree in Engineering, or a related field, or equivalent combination of education and relevant experience
• Minimum 7- years of relevant maintenance or facilities experience, including experience in automated environments. Minimum 4 years of people leadership or supervisory experience

The typical base pay range for this role across the U.S. is USD $88,700.00 - $150,800.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Dein Impact:

• Du identifizierst neue Geschäftsmöglichkeiten und baust aktiv Umsatz aus.
• Du stärkst und erweiterst dein Netzwerk aus Resellern & HPE-Partnern.
• Du entwickelst klare Sales‑Strategien und arbeitest eng mit Einkauf, Category & Solutions Teams zusammen.
• Du übernimmst vollumfängliche Verantwortung für deine Accounts und bringst ebenso effektiv deine Sales Erfahrung mit ein.

Was du mitbringst:

• Erfolgsorientiertes Hunter‑Mindset und Erfahrung im IT‑ oder SaaS‑Channel
• Mehrjährige Erfahrung in Leadgenerierung & B2B‑Sales
• Ein gutes kaufm. Gesamtverständnis
• Reisebereitschaft für Partner-Events & HPE‑Termine
• Sehr gute Deutsch- und Englischkenntnisse

Unsere Benefits! Obstkorb kann doch jeder - wir bieten dir noch so viel mehr:

Vielfältige Möglichkeiten zur Weiterbildung und Entwicklung

• Fundierte Einarbeitung inklusive individuellem Entwicklungsplan
• Fachliche Weiterbildungsmöglichkeiten als auch Kurse und Seminare zur persönlichen Weiterentwicklung

Flexibles Arbeitszeitmodell für eine gesunde Work-Life-Balance

• Hybrides Arbeitsmodell mit einem Mix aus Büro (3 Tage) und Homeoffice (2 Tage)
• 30 Tage Urlaub und ein zusätzlicher Mental Health Day pro Jahr
• 38,5 Stunden Wochenarbeitszeit auf Vertrauensbasis
• Mobiles Arbeiten aus dem EU-Ausland

Betriebliches Gesundheitsmanagement

• Moderne Arbeitsplätze mit höhenverstellbaren Tischen, ergonomischen Stühlen sowie zwei Bildschirmen an allen Büro-Arbeitsplätzen
• Betriebsarzt am Standort, Impfmöglichkeiten, Vorsorgeuntersuchungen
• Interne Sportkurse, Firmenfitness mit dem Kooperationspartner EGym, u. a.
• Unterstützung aller Mitarbeiter*innen (inkl. Angehörige) durch den Familien-Service LifeWorks

Weitere Benefits, von denen Du bei uns profitieren kannst

• Bezuschusste Kantine sowie Kaffeebar im Haus mit wechselnden Angeboten
• Kostenlose Kaffeeautomaten und Wasserspender
• Vergünstigter Mitarbeitereinkauf sowie regelmäßige Sonderverkaufsaktionen
• Bezuschussung von vermögenswirksamen Leistungen und betrieblicher Altersvorsorge
• Kostengünstiger Wäscheservice sowie Post & Paketservice im Haus
• Bikeleasing

Was für uns außerdem selbstverständlich ist:

Wir setzen auf ein vielfältiges Team, in dem wir Menschen mit all ihren Facetten wertschätzen! In diesem Sinne freuen wir uns über Bewerbungen von Menschen mit Behinderung und ihnen Gleichgestellten.

Wer ist Ingram Micro überhaupt und was tun wir hier?

Wir glauben an eine technologische Zukunft mit faszinierenden neuen Möglichkeiten. Wir sind das Bindeglied zwischen Hersteller und Fachhandel im Bereich Informations- und Telekommunikationstechnologie. Dabei agieren wir eher im Hintergrund, doch ohne uns würden viele Produkte und Lösungen den Weg zum User nicht finden. Seit 45 Jahren sind wir einer der Marktführer unserer Branche mit weltweit rund 24.000 Kolleg*innen, die jeden Tag den digitalen Wandel mitgestalten – mit Überzeugung, Herzblut und viel Engagement. Let's shape tomorrow.

Besuche uns gerne auch auf unserer Karriereseite und auf LinkedIn.

#teamdatacenter

#LI-GZ1

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Training Program Specialist – Distribution Operations

Schedule: Monday – Friday, 8:00 AM – 4:30 PM Onsite

About the Role

Are you passionate about developing people, improving performance, and creating impactful learning experiences? We are seeking a Training Program Specialist to design, deliver, manage, and continuously improve training programs that support operational excellence across our warehouse and distribution operations.

In this highly visible role, you will serve as a key partner to operations leadership by ensuring employees receive the knowledge, skills, and resources needed to perform at their best. You will lead training initiatives, standardize training processes, mentor trainers, and help build a culture of continuous learning and development. This position is ideal for someone who enjoys facilitating training, developing learning programs, and driving consistency across operational teams.

Key Responsibilities

• Develop, implement, manage, and continuously improve operational training programs that support business goals, productivity, quality, safety, and employee development.
• Design and maintain standardized training processes, materials, work instructions, and learning documentation to ensure consistent delivery across operations.
• Conduct training needs assessments and partner with operational leaders to identify skill gaps and development opportunities.
• Maintain and manage training records, certifications, attendance tracking, and compliance documentation.
• Evaluate training effectiveness through assessments, observations, feedback, and performance metrics, making recommendations for continuous improvement.
• Coach employees and provide skills assessments to support performance development and operational readiness.
• Mentor and support trainers by providing guidance, coaching, best practices, and development opportunities.
• Utilize a variety of learning methods, including instructor-led training, self-paced learning, simulations, job aids, and hands-on exercises.
• Collaborate with operations leadership to ensure training programs align with operational processes, standards, and business objectives.
• Monitor program performance and recommend improvements to increase employee engagement, knowledge retention, and overall effectiveness.
• Serve as a subject matter expert for training processes, standards, and learning best practices.

Qualifications & Experience

• High School Diploma, GED, or equivalent required; post-secondary education, training certifications, or related coursework preferred.
• Minimum of 3 years of experience in training, learning and development, employee development, operations training, or a related field.
• Proven experience developing, implementing, facilitating, and managing training programs from concept through delivery, including instructor-led, virtual, and hands-on learning environments.
• Experience creating and maintaining training materials, standard operating procedures (SOPs), job aids, and standardized training processes that drive consistency and operational excellence.
• Ability to assess training effectiveness through performance metrics, observations, feedback, and skills assessments, and continuous improvements to learning programs.
• Strong organizational and project management skills with the ability to manage multiple training initiatives, priorities, and deadlines simultaneously.
• Proficiency with Microsoft Office applications, including PowerPoint, Excel, Teams, and other learning technologies; experience with Learning Management Systems (LMS) or training tracking systems is a plus.
• Experience supporting warehouse, distribution center, logistics, manufacturing, supply chain, or other operational environments is highly preferred.
• Ability to work independently while building strong partnerships across operations, leadership teams, and frontline employees.

Why Join Us?

This is an opportunity to make a direct impact on employee development and operational success. You'll help shape how employees learn, grow, and perform while building scalable training programs that support a culture of continuous improvement and excellence. As a trusted training partner, you'll play a key role in developing talent and driving operational performance across the organization.

The typical base pay range for this role across the U.S. is USD $66,100.00 - $105,800.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Continuous Improvement Engineer – ITAD Operations

Position Summary

Are you passionate about driving operational excellence across complex, multi-site operations? We are seeking a highly analytical and results-driven Continuous Improvement Engineer to lead process improvement initiatives, optimize operational workflows, and support strategic projects across our IT Asset Disposition (ITAD) facilities.

Key Responsibilities

• Analyze, design, and improve business processes, workflows, and operational procedures across multiple ITAD facilities.
• Lead continuous improvement initiatives focused on productivity, quality, throughput, cost reduction, and customer satisfaction.
• Conduct time studies, labor analysis, capacity planning, workflow assessments, and process evaluations to establish performance standards and identify optimization opportunities.
• Partner with facility leadership to identify operational challenges, perform root cause analysis, and implement sustainable corrective actions.
• Support facility design, layout optimization, material flow analysis, and space utilization initiatives to improve operational efficiency and scalability.
• Utilize warehouse design and engineering tools to evaluate and optimize facility operations and future growth opportunities.
• Develop and implement process documentation, standard operating procedures (SOPs), and best practices to ensure consistency across locations.
• Perform quantitative analysis, cost-benefit assessments, ROI modeling, and process measurement activities to support business decisions and capital investments.
• Research industry trends, emerging technologies, and best practices to identify innovative solutions and continuous improvement opportunities.
• Lead or support strategic projects involving operational transformation, facility improvements, automation, and process standardization.
• Train, coach, and mentor junior team members while promoting a culture of operational excellence and continuous learning.
• Collaborate with cross-functional stakeholders to ensure alignment between operational initiatives and organizational objectives.

What We're Looking For

• Bachelor's degree in Industrial Engineering, Operations Management, Manufacturing, or a related field; equivalent experience may be considered.
• Minimum of 5 years of professional experience, including at least 3 years in continuous improvement, industrial engineering, operational excellence, process improvement, or related disciplines.
• Strong expertise in process improvement, workflow optimization, Lean methodologies, and operational excellence within warehouse, logistics, distribution, manufacturing, ITAD, reverse logistics, refurbishment, or supply chain environments.
• Proven experience conducting time studies, labor planning, capacity analysis, workflow assessments, process mapping, and productivity improvement initiatives.
• Experience supporting multi-site operations and leading projects that drive measurable improvements in efficiency, quality, throughput, and cost performance.
• Knowledge of warehouse design concepts, facility layouts, material flow analysis, operational modeling, and space utilization planning.
• Experience using CAD software, AutoCAD, Visio, or other warehouse design and modeling tools to support facility planning and optimization.
• Strong proficiency in Microsoft Excel, data analysis tools, and operational performance measurement.
• Familiarity with Warehouse Management Systems (WMS), Labor Management Systems (LMS), and operational reporting tools.
• Lean Six Sigma Green Belt, Black Belt, or equivalent Continuous Improvement certification preferred.
• Demonstrated ability to lead projects, influence stakeholders, and drive change across multiple operational teams.
• Experience mentoring junior engineers, analysts, or process improvement professionals is highly desirable.
• Excellent analytical, problem-solving, communication, presentation, and project management skills.
• Ability to travel approximately 25–30% to support multiple facilities, operational initiatives, and project implementations.

Why Join Us?

Join a team where your expertise directly impacts operational performance across a growing network of facilities. You'll lead high-visibility initiatives, collaborate with business leaders, and help shape the future of our ITAD and reverse logistics operations while advancing your career with a global industry leader.

The typical base pay range for this role across the U.S. is USD $88,700.00 - $150,800.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Position Summary:

• Sells or renews the company’s products and/or services via telephone or electronic means to assigned territory, industry, or accounts.
• May generate prospective customers through cold calling and may qualify and follow up with sales leads.
• Focus on lead qualification and lead prospecting.
• Sales can be made through multichannel, inbound and/or outbound sales activities.
• Have technical knowledge of products, systems and services.
• May be responsible for large, diverse, complex territories and/or products.
• May overlay to the field sales force, typically supporting the initiatives of the field sales organization and carrying an individual or team quota that is shared with the field.
• Keeps up-to-date knowledge of the industry, as well as the competitive posture of the company, and prepares activity and forecast reports as requested.
• Has thorough knowledge of company products, systems and services.
• May establish and maintain relationships with channel partners. Represents the company to the customer and the customer to the company in all sales-oriented activities.
• Focuses on acquiring new customers and retaining and growing an existing installed base of customers.
• Support back end activities such as order processing, quotation generation, delivery follow up etc.

What you bring to the role:

• Bachelor's Degree in IT, Business Administration, marketing or related fields
• 1-3 years of experience in telesales, inside sales, customer service, or sales support
• Experience in IT distribution industry is an advantage
• Ability to work in a target-driven environment
• Strong in communication and relationship building skills
• Good command of English

A PROPOS DE NOUS…

Ingram Micro est une entreprise technologique leader sur l’écosystème mondial des technologies de l'information. Avec la capacité d'atteindre près de 90 % de la population mondiale, nous jouons un rôle essentiel dans le canal de vente informatique, en proposant des produits et services de nos partenaires fabricants ainsi que nos fournisseurs de cloud aux experts en technologie interentreprises.

Grâce à Ingram Micro Xvantage™, notre plateforme numérique basée sur l’IA, nous offrons ce que nous pensons être la première expérience de type entreprise-consommateur du secteur. Nous proposons également une large gamme de services technologiques, notamment le financement, le marketing spécialisé et la gestion du cycle de vie, ainsi qu'un support technique professionnel avant et après-vente. Apprenez-en davantage sur www.ingrammicro.com. Avec un chiffre d'affaires de 48 milliards de dollars, nous sommes devenus le plus grand distributeur de technologies au monde, avec des activités dans 57 pays et plus de 24 000 collaborateurs.

Ingram Micro France, filiale française, 500 collaborateurs, gère près de 200 fournisseurs de produits, de logiciels, de technologies cloud et solutions à valeur ajoutée. Nous nous adressons à une typologie de clients B to B.

Rejoignez-nous en tant que :

Commercial sédentaire B to B (H/F) Spécialiste HPE

Sous la direction du responsable commercial, Jérôme Meurillon, vous travaillez en tant que commercial dédié à l‘activité HPE, au sein d’une équipe d’une douzaine de collaborateurs.

Vous serez en charge de la distribution de l’intégralité du catalogue des produits et Services HPE auprès d’un portefeuille de revendeurs (Distributeurs, Intégrateurs, Opérateurs, ESN…).

A ce titre vous êtes chargé(e) de :

• La promotion et la vente de nos produits et solutions par téléphone auprès d'une clientèle de revendeurs professionnels,
• Gérer votre portefeuille clients en autonomie (en assurant le suivi des opportunités de vente, en maîtrisant les prévisions de ventes hebdomadaires, les en-cours financiers, la concurrence...),
• Générer des ventes par le biais d'activités de vente multicanaux, entrantes et/ou sortantes,
• Apporter tout le conseil nécessaire à nos clients (délai, disponibilité…) via l’utilisation de la plateforme Xvantage et la contribution à l’adoption de la plateforme par vos clients
• Travailler en étroite collaboration avec les services Finance, Achats et Marketing
• Relayer les informations commerciales (promotions, offres spéciales) auprès de nos clients,
• La veille concurrentielle sur vos gammes de produits et services
• Passer des certifications demandées par le constructeur dans le cadre de votre activité/fonction

Poste CDI basé à Lesquin (59)

VOTRE PROFIL & COMPETENCES

De formation commerciale type Bac +2/3, vous bénéficiez d’une expérience commerciale B to B de 2 années ou plus. Vous souhaitez poursuivre votre carrière dans un poste de vente au sein d'une organisation internationale.

Vous avez de réelles capacités d'écoute et de négociation et êtes attiré(e) par le challenge et les nouvelles technologies. Vous avez un intérêt et une curiosité forte pour les produits informatiques et technologiques, les systèmes et services associés. Idéalement, vous connaissez l’environnement Réseau et sécurité informatique.

Vous êtes centré(e) sur le client, positif(ve) par nature et motivé(e) par la réussite personnelle, d'équipe et d'entreprise. Un anglais professionnel lu et écrit est un plus pour cette mission.

Compétences clés :

• Focus clients
• Orienté résultats
• Collabore et influence
• Agent du changement

REMUNERATION & AVANTAGES

Rémunération annuelle brute : selon profil et expérience.

Rejoignez Ingram Micro et profitez d'un package entreprise attractif ! Nos avantages incluent :

• Prime de participation pour récompenser vos efforts.
• Mode de travail hybride pour un meilleur équilibre vie pro/perso.
• Congés ARTT pour plus de temps libre.
• Restaurant d’entreprise pour des repas savoureux et équilibrés.
• Une couverture santé de qualité pour votre sécurité et celle de votre famille.
• Abonnements de transports financés à 75% pour faciliter vos déplacements.
• Une prime de transport pour contribuer à vos dépenses trajets.

Mais ce n'est pas tout ! Chez Ingram Micro, vous bénéficierez également de :

• Un programme d’intégration complet "Destination You" pour bien démarrer.
• Une politique de mobilité interne avec des opportunités nationales et internationales.
• Une culture de l’amélioration continue et de l’excellence opérationnelle.

Découvrez notre page entreprise, les témoignages de nos collaborateurs, la présentation de nos activités, les dates clés de l’histoire d’Ingram Micro France et bien plus encore… https://careers.ingrammicro.com/en/locations/emea/france/

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Facilities Maintenance Engineer- Warehouse

On-Site: M-F 7:30am-4pm, Weekend & After-Hours Availability Required

About the Role

Ingram Micro is one of the world's largest technology distributors, connecting leading vendors with resellers, retailers, and enterprises around the globe. We are looking for an experienced Facilities Maintenance professional to oversee the day-to-day operation of our company facilities, drive operational efficiency, and ensure our work environments are safe, functional, and well-maintained.

What You'll Do

• Oversee day-to-day facility operations, ensuring all spaces meet company standards for safety, functionality, and compliance with building codes.
• Estimate labor and material costs for construction, repairs, and facility improvement projects; develop and manage facilities plans from concept through completion.
• Perform and oversee general maintenance and repair duties including light carpentry, basic electrical, HVAC, grounds maintenance, and space reconfigurations.
• Serve as the primary liaison with outside vendors, contractors, and suppliers, managing relationships, scopes of work, and performance to deliver quality outcomes.
• Review and evaluate design costs, labor estimates, and material specifications during facility planning to ensure accuracy and cost-effectiveness.
• Develop performance criteria and specifications for facilities and equipment to meet operational requirements, safety codes, and building regulations.
• Identify and implement improvements to operational efficiency with a focus on environmental sustainability and reducing natural resource consumption.
• Assist employees with internal office moves and workspace reconfigurations as needed.
• Coach, review, and delegate work to junior facilities staff, providing guidance on complex or non-routine maintenance challenges.
• Collaborate with internal stakeholders to align facilities operations with organizational needs and long-term planning goals.

What You Bring

• Bachelor's degree in Facilities Management, Engineering, Construction Management, or a related field — or equivalent professional experience.
• 8+ years of facilities management or maintenance experience, including a minimum of 5 years in a facilities-specific role.
• Hands-on expertise across multiple trades including carpentry, electrical, HVAC, and general building maintenance.
• Proven ability to estimate project costs, manage vendor contracts, and oversee construction or repair projects end-to-end.
• Strong knowledge of building codes, safety regulations, and environmental compliance standards.
• Experience developing and implementing sustainability initiatives to improve energy efficiency and reduce resource consumption.
• Demonstrated ability to work independently, manage competing priorities, and deliver results with limited oversight.
• Strong communication and influencing skills — able to work across functions and present recommendations to leadership.
• Formal training or certifications in one or more skilled trades is a plus.

Why Ingram Micro?

At Ingram Micro, your work directly supports the environment where thousands of people collaborate and innovate every day. We value expertise and provide the resources you need to make a real impact from individual facilities projects to organization-wide initiatives. Join a global team that is committed to operational excellence and sustainable business practices.

The typical base pay range for this role across the U.S. is USD $88,700.00 - $150,800.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

À propos de l’offre d’emploi

• A PROPOS DE NOUS…

Ingram Micro est une entreprise technologique leader sur l’écosystème mondial des technologies de l'information. Avec la capacité d'atteindre près de 90 % de la population mondiale, nous jouons un rôle essentiel dans le canal de vente informatique, en proposant des produits et services de nos partenaires fabricants ainsi que nos fournisseurs de cloud aux experts en technologie interentreprises.

Grâce à Ingram Micro Xvantage™, notre plateforme numérique basée sur l’IA, nous offrons ce que nous pensons être la première expérience de type entreprise-consommateur du secteur. Nous proposons également une large gamme de services technologiques, notamment le financement, le marketing spécialisé et la gestion du cycle de vie, ainsi qu'un support technique professionnel avant et après-vente. Apprenez-en davantage sur www.ingrammicro.com. Avec un chiffre d'affaires de 48 milliards de dollars, nous sommes devenus le plus grand distributeur de technologies au monde, avec des activités dans 57 pays et plus de 24 000 collaborateurs.

Ingram Micro France, filiale française, 500 collaborateurs, gère près de 200 fournisseurs de produits, de logiciels, de technologies cloud et solutions à valeur ajoutée. Nous nous adressons à une typologie de clients B to B.

Commercial sédentaire B to B (H/F) Spécialiste HPE Networking

Sous la direction du responsable commercial, Jérôme Meurillon, vous travaillez en tant que commercial dédié à l‘activité HPE Networking, au sein d’une équipe d’une douzaine de collaborateurs.

Vous serez en charge de la distribution de l’intégralité du catalogue des produits et Services HPE Networking auprès d’un portefeuille de revendeurs (Distributeurs, Intégrateurs, Opérateurs, ESN…).

A ce titre vous êtes chargé(e) de :

• La promotion et la vente de nos produits et solutions par téléphone auprès d'une clientèle de revendeurs professionnels,
• Gérer votre portefeuille clients en autonomie (en assurant le suivi des opportunités de vente, en maîtrisant les prévisions de ventes hebdomadaires, les en-cours financiers, la concurrence...),
• Générer des ventes par le biais d'activités de vente multicanaux, entrantes et/ou sortantes,
• Apporter tout le conseil nécessaire à nos clients (délai, disponibilité…) via l’utilisation de la plateforme Xvantage et la contribution à l’adoption de la plateforme par vos clients
• Travailler en étroite collaboration avec les services Finance, Achats et Marketing
• Relayer les informations commerciales (promotions, offres spéciales) auprès de nos clients,
• La veille concurrentielle sur vos gammes de produits et services
• Passer des certifications demandées par le constructeur dans le cadre de votre activité/fonction

Poste CDI basé à Lesquin (59)

• VOTRE PROFIL & COMPETENCES

De formation commerciale type Bac +2/3, vous bénéficiez d’une expérience commerciale B to B de 2 années ou plus. Vous souhaitez poursuivre votre carrière dans un poste de vente au sein d'une organisation internationale.

Vous avez de réelles capacités d'écoute et de négociation et êtes attiré(e) par le challenge et les nouvelles technologies. Vous avez un intérêt et une curiosité forte pour les produits informatiques et technologiques, les systèmes et services associés. Idéalement, vous connaissez l’environnement Réseau et sécurité informatique.

Vous êtes centré(e) sur le client, positif(ve) par nature et motivé(e) par la réussite personnelle, d'équipe et d'entreprise. Un anglais professionnel lu et écrit est un plus pour cette mission.

Compétences clés :

• Focus clients
• Orienté résultats
• Collabore et influence
• Agent du changement

REMUNERATION & AVANTAGES

Rémunération annuelle brute : selon profil et expérience.

Rejoignez Ingram Micro et profitez d'un package entreprise attractif ! Nos avantages incluent :

• Prime de participation pour récompenser vos efforts.
• Mode de travail hybride pour un meilleur équilibre vie pro/perso.
• Congés ARTT pour plus de temps libre.
• Restaurant d’entreprise pour des repas savoureux et équilibrés.
• Une couverture santé de qualité pour votre sécurité et celle de votre famille.
• Abonnements de transports financés à 75% pour faciliter vos déplacements.
• Une prime de transport pour contribuer à vos dépenses trajets.

Mais ce n'est pas tout ! Chez Ingram Micro, vous bénéficierez également de :

Un programme d’intégration complet "Destination You" pour bien démarrer.

• Une politique de mobilité interne avec des opportunités nationales et internationales.
• Une culture de l’amélioration continue et de l’excellence opérationnelle.

Découvrez notre page entreprise, les témoignages de nos collaborateurs, la présentation de nos activités, les dates clés de l’histoire d’Ingram Micro France et bien plus encore… https://careers.ingrammicro.com/en/locations/emea/france/

关于团队：

销售助理是销售团队的重要支持角色，主要负责协助销售或销售团队的订单处理、跟进，及客户关系维护工作。该岗位旨在通过高效的后勤支持与协调，提升销售团队的运作效率，确保业务流程的顺畅进行，并为客户提供优质的服务体验。

销售支持

• 协助销售团队处理日常订单，严格按照各产品线销售政策执行。
• 负责销售合同、报价单及相关业务单据的制作、审核与存档，确保文件的准确性与合规性。
• 协助和组织各跨部门的协调，确保项目信息传递及时，推动业务高效执行。

‌订单与流程管理‌

• 跟踪订单各流程，包括订单预处理、库存确认、物流协同及发货跟进，以保证物流时效和准确性
• 协助处理客户投诉及售后问题，协调内部资源（如财务、物流、客服）快速响应客户需求。
• 负责发票催收、对账结算及付款流程跟进，确保按时回款。

‌客户关系维护‌

• 协助销售人员维护现有客户关系，提升客户满意度。
• 在需要时直接对接客户，处理基础咨询，展现专业的服务意识。

1、 沟通交流能力及协调合作能力强；
2、 具备基础的英文读写能力，能与厂商与客户联系；
3、 办公软件熟练：PPT/Word/Excel，具备基本的数据管理和数据分析能力;
4、 反应灵活快速，具备解决问题使客户满意的能力；
5、 工作严谨，认真、踏实、仔细。

The Development Executive is fully dedicated to HPE and is focused on driving depth and breadth across HPE and existing partner base utilizing data insights to identify growth opportunities to deliver on Ingram Micro's goals and outcomes across HPE. Your focus will be on cultivating strong relationships with partners and HPE, identifying new business opportunities, and executing sales strategies to retain and expand market share. The role requires a deep understanding of the platform industry, exceptional negotiation skills, and the ability to collaborate effectively with cross-functional teams to achieve objectives.

KEY RESPONSIBILITIES:

• Category Strategy: Develop and execute a category strategy to drive growth and new business development within the category. Identify emerging trends, customer needs, and potential market opportunities to shape the category's success.

• New Business Opportunities: Identify and pursue new business opportunities within existing partners, including strategic partnerships, alliances, and end-customer acquisition motions, to expand the category's offerings and market reach.

• Vendor and Partner Relations: Cultivate and maintain strong relationships with key vendors and strategic partners. Negotiate and secure favorable terms and conditions to ensure mutual success and accelerate category growth.

• Market Analysis: Conduct in-depth market research and analysis to stay ahead of market trends, competitor activities, and emerging opportunities. Utilize data-driven insights to make informed decisions and guide category acceleration efforts.

• Cross-Functional Collaboration: Collaborate with various internal teams, including sales, marketing, product management, and operations, to align strategies and accelerate new business development.

• Customer Engagement: Engage directly with key existing customers to understand their unique needs and challenges. Leverage Customer feedback to drive product improvements and deliver exceptional Customer experiences.

• Product Portfolio Expansion: Work closely with the product management team to identify opportunities for product expansion or development to meet existing customer demands and capitalize on market trends.

• Xvantage Expertise: Drive insights and actions for reseller partners and vendors. Identifies opportunities to increase usage of the Xvantage platform for both reseller partners and vendors.

• Solution Selling: Focused on a category / portfolio of vendors to build a full solution (vs a specific vendor); Assigned to a vendor, group of vendors and/or accounts.

KNOWLEDGE AND SKILLS

• Strong understanding of strategic selling principles, order management, project management, and operations

• Advanced knowledge of Ingram Micro’s solutions, products, services, and value proposition

• Proven success in growing and maintaining year-over-year sales results.

• Skilled in negotiations, closing sales, coaching associates in high performance culture, and order management.

• Effectively able to manage profit and loss concepts and forecasting.

• Excellent verbal and written communication skills, ability to present in both technical and non- technical terms to large and small audiences.

• Ability to: demonstrate business and financial acumen, use influence effectively to drive ideas and initiatives with internal and external partners, multi-task, respond to rapid change, manage projects, manage detail, manage relationships and resources, and set realistic and achievable goals/objectives and timelines.

• Ability to travel is required - conduct in person customer engagements on a regular basis.

REQUIREMENTS:

A high school diploma (or equivalent) required; bachelor’s degree preferred. Minimum of six years previous strategic, outside sales, account management experience (preferably in a related industry), or four years of technology or distribution experience in a sales or customer service capacity.

COMPETENCIES:

· Business Insight: Applying knowledge of the business and the marketplace to advance the organization’s goals.

· Ensures Accountability: Holding self and others accountable to meet commitments.

· Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

· Being Resilient: Rebounding from setbacks and adversity when facing difficult situations.

· Drive Results: Consistently achieving results, even under tough circumstances.

· Tech Savvy: Anticipating and adopting innovations in business-building digital and technology applications.

Location: Milton Keynes - Hybrid

This role follows a non‑negotiable 3‑day hybrid working pattern. Candidates must live within a reasonable commuting distance of our Milton Keynes office.

About the Job
We are looking for a driven Product Specialist to join our team on a permanent basis, supporting growth across the Ergotron portfolio.

While this role includes working closely with existing partners, the primary focus is on driving category growth by identifying new business opportunities, developing strategic relationships, and supporting the wider sales team with expert product knowledge. You’ll play a key role in positioning Ergotron solutions within customer environments and helping to unlock new revenue streams.

This role will suit someone who enjoys building relationships, influencing opportunities, and taking a proactive approach to developing a strong and sustainable pipeline. You’ll work closely with internal sales teams, partners, and the vendor to drive engagement and maximise growth across the category.

Success in this role will come from a structured and commercially focused approach, including identifying opportunities, supporting pipeline development, and contributing to a clear and reliable forecast aligned to growth objectives.

Our customers, partners, and vendors are at the heart of everything we do, so delivering a high standard of support while achieving strong commercial outcomes is key to success in this role.

Core responsibilities:

• Build excellent knowledge of the Ergotron portfolio and confidently position products to internal teams and partners
• Drive growth by increasing revenue from existing partners and identifying new business opportunities
• Act as the go-to expert for Ergotron within Ingram, building awareness and internal engagement
• Deliver training and enablement sessions to support the wider sales team
• Support and execute business plans in line with vendor and internal objectives
• Manage pipeline activity and contribute to accurate forecasting
• Communicate product updates, promotions, and key information to both customers and internal teams

To set you up for success, we are looking for the following skills and experience:

• Experience in a sales, product, or account management environment
• Confident communicator, able to engage effectively with internal teams and external partners
• Proactive and organised, with the ability to manage workload and prioritise effectively
• Comfortable using Microsoft Office (especially Excel and Outlook); experience with CRM systems is beneficial
• Ability to build relationships and identify commercial opportunities
• Keen to learn and develop product knowledge within a technology-focused environment
• A strong focus on delivering a positive customer experience while achieving commercial outcomes.

What we offer:

• AXA Health Insurance and Dental Plan Options - available for you and your family through a salary sacrifice scheme
• Rising holiday allowance at Year 2 and Year 5
• Birthday day off
• Employee Referral Bonus - help us grow our team and get rewarded for introducing great talent.
• Employee discounts and wellness perks
• Modern offices with breakout spaces, free tea and coffee, and a private wellness room
• Development opportunities with clear career progression and training

We Are Ingram Micro Group
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first business-to- consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post- sales professional support. Learn more at www.ingrammicro.com.

Make an application to join the team!
None of this is achievable without great people, with a complete customer focus.

Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning.
If this sounds like the opportunity for you then please apply by sending a copy of your most recent CV.

#LI-NA3

The Development Executive is fully dedicated to HPE and is focused on driving depth and breadth across HPE and existing partner base utilizing data insights to identify growth opportunities to deliver on Ingram Micro's goals and outcomes across HPE. Your focus will be on cultivating strong relationships with partners and HPE, identifying new business opportunities, and executing sales strategies to retain and expand market share. The role requires a deep understanding of the platform industry, exceptional negotiation skills, and the ability to collaborate effectively with cross-functional teams to achieve objectives.

KEY RESPONSIBILITIES:

• Category Strategy: Develop and execute a category strategy to drive growth and new business development within the category. Identify emerging trends, customer needs, and potential market opportunities to shape the category's success.

• New Business Opportunities: Identify and pursue new business opportunities within existing partners, including strategic partnerships, alliances, and end-customer acquisition motions, to expand the category's offerings and market reach.

• Vendor and Partner Relations: Cultivate and maintain strong relationships with key vendors and strategic partners. Negotiate and secure favorable terms and conditions to ensure mutual success and accelerate category growth.

• Market Analysis: Conduct in-depth market research and analysis to stay ahead of market trends, competitor activities, and emerging opportunities. Utilize data-driven insights to make informed decisions and guide category acceleration efforts.

• Cross-Functional Collaboration: Collaborate with various internal teams, including sales, marketing, product management, and operations, to align strategies and accelerate new business development.

• Customer Engagement: Engage directly with key existing customers to understand their unique needs and challenges. Leverage Customer feedback to drive product improvements and deliver exceptional Customer experiences.

• Product Portfolio Expansion: Work closely with the product management team to identify opportunities for product expansion or development to meet existing customer demands and capitalize on market trends.

• Xvantage Expertise: Drive insights and actions for reseller partners and vendors. Identifies opportunities to increase usage of the Xvantage platform for both reseller partners and vendors.

• Solution Selling: Focused on a category / portfolio of vendors to build a full solution (vs a specific vendor); Assigned to a vendor, group of vendors and/or accounts.

KNOWLEDGE AND SKILLS

• Strong understanding of strategic selling principles, order management, project management, and operations

• Advanced knowledge of Ingram Micro’s solutions, products, services, and value proposition

• Proven success in growing and maintaining year-over-year sales results.

• Skilled in negotiations, closing sales, coaching associates in high performance culture, and order management.

• Effectively able to manage profit and loss concepts and forecasting.

• Excellent verbal and written communication skills, ability to present in both technical and non- technical terms to large and small audiences.

• Ability to: demonstrate business and financial acumen, use influence effectively to drive ideas and initiatives with internal and external partners, multi-task, respond to rapid change, manage projects, manage detail, manage relationships and resources, and set realistic and achievable goals/objectives and timelines.

• Ability to travel is required - conduct in person customer engagements on a regular basis.

REQUIREMENTS:

A high school diploma (or equivalent) required; bachelor’s degree preferred. Minimum of six years previous strategic, outside sales, account management experience (preferably in a related industry), or four years of technology or distribution experience in a sales or customer service capacity.

COMPETENCIES:

· Business Insight: Applying knowledge of the business and the marketplace to advance the organization’s goals.

· Ensures Accountability: Holding self and others accountable to meet commitments.

· Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

· Being Resilient: Rebounding from setbacks and adversity when facing difficult situations.

· Drive Results: Consistently achieving results, even under tough circumstances.

· Tech Savvy: Anticipating and adopting innovations in business-building digital and technology applications.

With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.

Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart.

Position Summary

We are seeking a Senior Strategic Account Manager with expertise in managing defense and public sector SIs in Singapore. This is a high-impact role requiring a sophisticated navigator of complex organizational hierarchies and a strategic influencer of project decisions. As a trusted advisor, you will align Ingram Micro’s comprehensive technology portfolio with your partners’ most critical strategic initiatives to drive mutual growth.

Key Responsibilities

Strategic Account Leadership

• Partnership Ownership: Drive the holistic business relationship with SI, serving as the primary executive contact.
• Joint Business Planning: Develop and execute multi-year business plans that align Ingram Micro’s capabilities with partner strategic priorities and project pipelines.

Project & Tender Engagement

• Pipeline Intelligence: Proactively identify and track large-scale government tenders and infrastructure projects.
• Solution Architecture: Work backward from tender requirements to orchestrate multi-vendor solutions spanning Hardware, Software, Hybrid Cloud, and Services.
• Pre-Tender Influence: Collaborate with partners during the pre-RFP phase to influence technical specifications and ensure favorable positioning of Ingram Micro’s vendor portfolio.

Revenue Growth & Commercial Excellence

• Performance Targets: Consistently achieve and exceed annual revenue and gross profit targets.
• Portfolio Expansion: Drive penetration across key domains: Enterprise Infrastructure, Hybrid Cloud, AI, Networking, Cybersecurity, Data Management, and Observability.
• Deal Structuring: Negotiate complex commercial agreements and manage project-based financing solutions to secure large-scale wins.

Executive Relationship Management

• Stakeholder Mapping: Build and sustain C-level and senior management relationships across IT, Procurement, and Business Development units within the SI ecosystem.
• Business Reviews: Lead regular Quarterly Business Reviews (QBRs) to evaluate performance, align on go-to-market strategies, and identify new opportunities.

Ecosystem Orchestration

• Partner Enablement: Leverage Ingram Micro’s Centers of Excellence (COE) to ensure partners are enabled on emerging vendor technologies.

Qualifications & Experience

Professional Experience

• IT Sales Expertise: 6–10 years of experience in IT sales or strategic account management within the Singapore market.
• SI Management: At least 5 years of proven success managing large-scale System Integrators (SIs).
• Track Record: Demonstrable success in closing multi-million dollar, project-based deals within the Singapore government.

Industry & Technical Knowledge

• Public Sector Savvy: Understanding of Singapore’s public sector procurement frameworks, tender processes, and compliance requirements.
• Familiarity with defense and critical infrastructure procurement cycles, including restricted and classified tender procedures.
• Market Intelligence: Stay abreast of digital transformation roadmaps and competitive distributor activities to maintain a market edge.

Core Competencies

• Strategic Thinking: Ability to develop long-term account growth strategies while managing short-term tactical execution.
• Financial Acumen: Strong understanding of P&L management, margin optimization, and complex deal structuring.
• Communication: Exceptional executive presence with the ability to influence and negotiate at the C-suite level.
• Collaboration: A team player who can navigate internal functions (Finance, Legal, Operations) to deliver partner success.

Education

• Bachelor’s Degree in Business, Engineering, Information Technology, or a related field.

The Development Executive is fully dedicated to HPE and is focused on driving depth and breadth across HPE and existing partner base utilizing data insights to identify growth opportunities to deliver on Ingram Micro's goals and outcomes across HPE. Your focus will be on cultivating strong relationships with partners and HPE, identifying new business opportunities, and executing sales strategies to retain and expand market share. The role requires a deep understanding of the platform industry, exceptional negotiation skills, and the ability to collaborate effectively with cross-functional teams to achieve objectives.

KEY RESPONSIBILITIES:

• Category Strategy: Develop and execute a category strategy to drive growth and new business development within the category. Identify emerging trends, customer needs, and potential market opportunities to shape the category's success.

• New Business Opportunities: Identify and pursue new business opportunities within existing partners, including strategic partnerships, alliances, and end-customer acquisition motions, to expand the category's offerings and market reach.

• Vendor and Partner Relations: Cultivate and maintain strong relationships with key vendors and strategic partners. Negotiate and secure favorable terms and conditions to ensure mutual success and accelerate category growth.

• Market Analysis: Conduct in-depth market research and analysis to stay ahead of market trends, competitor activities, and emerging opportunities. Utilize data-driven insights to make informed decisions and guide category acceleration efforts.

• Cross-Functional Collaboration: Collaborate with various internal teams, including sales, marketing, product management, and operations, to align strategies and accelerate new business development.

• Customer Engagement: Engage directly with key existing customers to understand their unique needs and challenges. Leverage Customer feedback to drive product improvements and deliver exceptional Customer experiences.

• Product Portfolio Expansion: Work closely with the product management team to identify opportunities for product expansion or development to meet existing customer demands and capitalize on market trends.

• Xvantage Expertise: Drive insights and actions for reseller partners and vendors. Identifies opportunities to increase usage of the Xvantage platform for both reseller partners and vendors.

• Solution Selling: Focused on a category / portfolio of vendors to build a full solution (vs a specific vendor); Assigned to a vendor, group of vendors and/or accounts.

KNOWLEDGE AND SKILLS

• Strong understanding of strategic selling principles, order management, project management, and operations

• Advanced knowledge of Ingram Micro’s solutions, products, services, and value proposition

• Proven success in growing and maintaining year-over-year sales results.

• Skilled in negotiations, closing sales, coaching associates in high performance culture, and order management.

• Effectively able to manage profit and loss concepts and forecasting.

• Excellent verbal and written communication skills, ability to present in both technical and non- technical terms to large and small audiences.

• Ability to: demonstrate business and financial acumen, use influence effectively to drive ideas and initiatives with internal and external partners, multi-task, respond to rapid change, manage projects, manage detail, manage relationships and resources, and set realistic and achievable goals/objectives and timelines.

• Ability to travel is required - conduct in person customer engagements on a regular basis.

REQUIREMENTS:

A high school diploma (or equivalent) required; bachelor’s degree preferred. Minimum of six years previous strategic, outside sales, account management experience (preferably in a related industry), or four years of technology or distribution experience in a sales or customer service capacity.

COMPETENCIES:

· Business Insight: Applying knowledge of the business and the marketplace to advance the organization’s goals.

· Ensures Accountability: Holding self and others accountable to meet commitments.

· Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

· Being Resilient: Rebounding from setbacks and adversity when facing difficult situations.

· Drive Results: Consistently achieving results, even under tough circumstances.

· Tech Savvy: Anticipating and adopting innovations in business-building digital and technology applications.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Facilities Engineer

About the Role

Ingram Micro Commerce & Lifecycle Services (CLS) helps the world's leading brands optimize their supply chains and accelerate business growth. We provide end-to-end solutions that connect supply and demand across the Commerce, Technology, and Mobility industries. From global logistics and reverse logistics to device lifecycle management and IT Asset Disposition (ITAD), our innovative solutions support customers ranging from fast-growing startups to Fortune 100 enterprises.

We're hiring an Industrial Engineer to drive continuous improvement, optimize operations and support within our growing facility. This is a high-visibility, hands-on role with real ownership, if you're a data-driven problem solver who thrives in a fast-paced ITAD and reverse logistics environment, we want to hear from you.

What You'll Do

• Design, document, and optimize workflows, SOPs, and operational processes to improve efficiency, quality, and scalability across warehouse and ITAD operations.
• Conduct time studies, labor planning, work measurement, and capacity modeling to establish performance standards and maximize resource utilization.
• Analyze facility layouts, material flow, equipment, and space utilization to drive productivity and safety improvements.
• Lead and support facility expansion, redesign, and optimization projects — including workflow design, capacity planning, and operational readiness.
• Evaluate and recommend automation, equipment, and technology enhancements that improve capabilities and scalability.
• Develop cost-benefit analyses, ROI models, and business cases to support capital investment decisions.
• Manage engineering projects end-to-end, delivering on time and in alignment with business objectives.
• Support ITAD, reverse logistics, refurbishment, and device lifecycle operations by developing and improving testing, diagnostics, and data sanitization processes.
• Monitor operational performance, identify issues through root cause analysis, and implement corrective actions.
• Partner with operations leadership to manage SLAs, address customer-related challenges, and improve service delivery.
• Establish and standardize best practices, work methods, and operating procedures for consistent, sustainable execution.
• Promote workplace safety through ergonomic improvements, accident prevention initiatives, and compliance with company policies.

Required Qualifications

• Bachelor's degree in Industrial, Manufacturing, Supply Chain, or Operations Engineering (or equivalent experience).
• 3+ years of Industrial Engineering experience, including at least 1 year in a warehouse, logistics, ITAD, reverse logistics, repair, or refurbishment environment.
• Demonstrated expertise in process improvement, workflow analysis, facility planning, capacity planning, labor planning, and productivity optimization.
• Proficiency in statistical analysis, process mapping, work measurement, and continuous improvement methodologies.
• Experience leading moderate-complexity projects and translating data into actionable operational recommendations.
• Proficiency in Microsoft Excel and data analysis tools; ability to build clear, data-driven business cases.

Preferred Qualifications

• Lean Six Sigma Green Belt or Black Belt certification.
• Hands-on experience in ITAD, electronics processing, reverse logistics, or device lifecycle management.
• Familiarity with WMS, LMS, Power BI, AutoCAD, or Visio.
• Experience supporting warehouse expansions, automation projects, or multi-site operations.

Why Ingram Micro CLS?

Join a growing global operation that supports the world's leading technology brands. You'll solve complex challenges, influence real capital decisions, and build a career at the intersection of engineering, logistics, and technology, with a team that values innovation and results.

The typical base pay range for this role across the U.S. is USD $85,800.00 - $137,300.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Internship details:

• Duration: 3 August – 3 February 2027

• Work Model: Hybrid

• Flexible work schedule: 20 hrs per week

• Mentorship: A dedicated mentor to guide your journey

• Career Opportunity: Successful interns may receive a permanent job offer
  

By joining us, you’ll have the opportunity to expand your skills and apply them to meaningful work with a global organization.

Who are we:

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Come join our team where you’ll make technology happen in surprising ways.

What are we looking for:

Students in their 3rd or 4th year of related Bachelor's degree, Master's students, or recent graduates. We are seeking Artificial Intelligence Interns / AI COE (Center of Excellence) Interns to join us in August.

You will:

Ready to launch your career? Apply now and start shaping the future with AI.

*Please note that upon the extension and acceptance of a potential job offer, background checks, including employment and education verification, will be conducted by an external partner of Ingram Micro.

#LI-Hybrid #LI-VA1 #IngramMicroBulgaria

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Position Summary:

Ensures all sales orders are processed in an efficient and accurate manner and that delivery deadlines are met. Provides support to a team of sales (inside/outside) representatives. Works with sales management, sales reps and customer service to process customer orders and/or change orders. Verifies and reviews the accuracy of orders. Responsible for monitoring overall account activity for assigned group. Tracks data and creates reports regarding market conditions, sales results, team earnings, etc. May be responsible for lead and order management activities for specified area of sales group (separated by account size or geographic territory). Takes orders on self qualified leads when appropriate. Prepares product/license quotes as needed for pre-sales customers.

What you bring to the role:

• Seasoned individual contributor, working under limited supervision for routine situations.
• Provides assistance and training to lower level employees.
• Problems typically are not routine and require analysis to understand.
• Makes minor adjustments to working methods.
• Explains practices, procedures and policies to reach agreement with others outside of the job area.
• Provides administrative or technical support at a senior level.
• Proficient in the various competencies relevant to their job.
• May act as a lead or mentor to more junior technical or administrative support personnel.
• Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.
• Generally works independently within established procedures associated with the specific job function. Normally receives little instruction on daily work. Determines methods and procedures on new assignments. May be informal team leader.

Requirements:

• Two year college degree or equivalent experience and minimum 3 year experience in functional area. OR High School Diploma or equivalent and 5 years functional experience, preferably at a senior level.
• Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.

The typical base pay range for this role across the U.S. is USD $43,800.00 - $70,100.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Position Summary:

• Takes initial customer calls and answers general questions regarding company products and services.
• Refers callers to appropriate resources including inbound sales, billing, technical support, etc.
• Follows-up to customer inquiries regarding orders, shipment tracing, returned goods, etc.
• May determine caller eligibility for technical support and transfers calls to technical support queues.
• Other responsibilities include data entry, use of internal databases to answer customer questions and writing internal/external non-technical documentation.
• Documents customer concerns and forwards complaint trends to appropriate departments.

What you bring to the role:

• Entry-level professional individual contributor on a project or work team.
• Work is closely supervised. Problems faced are not typically difficult or complex.
• Explains facts, policies and practices related to job area.
• Works on projects of limited scope and complexity.
• Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
• Uses company standard policies and procedures to resolve issues in which answers can be readily obtained.
• Work is reviewed regularly by supervisor or more senior peers.

Qualifications:

• Requires broad theoretical knowledge typically acquired from advanced education.
• Typically requires a four-year college degree or equivalent experience and 0-2 years functional experience.

#LI-Hybrid

Internship details:

• Duration: 3 August – 3 February 2027

• Work Model: Hybrid

• Work schedule: 40 hrs per week (8 hours per day) or 20 hrs per week (4 hours per day)

• Mentorship: A dedicated mentor to guide your journey

• Career Opportunity: Successful interns may receive a permanent job offer
  

By joining us, you’ll have the opportunity to expand your skills and apply them to meaningful work with a global organization.

Who are we:
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Come join our team where you’ll make technology happen in surprising ways.

What you will do:

• Create and maintain product and vendor data in internal systems

• Perform data quality checks and correct inconsistencies or missing information

• Support teams with data-related requests and ensure information is accurate and up to date

• Generate basic reports and analyze data to identify issues and process improvement opportunities.

Who are we looking for?

Ready to launch your career? Apply now and take the first step toward your future!

*Please note that upon the extension and acceptance of a potential job offer, background checks, including employment and education verification, will be conducted by an external partner of Ingram Micro.

#LI-Hybrid #LI-NB2 #IngramMicroBulgaria

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first business-to-consumer-like experience. We also provide a broad range of technology services, including financing, specialised marketing, and lifecycle management, as well as technical pre- and post-sales professional support. Learn more at www.ingrammicro.com.

About the Role

The Business Development Manager – Eaton is responsible for driving growth across Eaton’s power management and electrical solutions portfolio. This role works closely with Eaton, channel partners, and internal stakeholders to build strong customer relationships and deliver commercial success.

You will leverage strong sales execution, market insight, and partner engagement to grow demand, expand market share, and maximise revenue across key segments.

Role Requirements

• 3–6 years’ experience in business development, sales, or channel management within the electrical, industrial, or technology sector
• Strong understanding of power management, electrical infrastructure, or critical power solutions (e.g., UPS systems, power distribution, surge protection)
• Proven ability to drive revenue growth through channel, distribution, or project-based sales environments
• Experience managing key accounts and developing joint business plans
• Strong commercial acumen, including forecasting, pipeline management, and demand planning
• Ability to analyse market trends, customer requirements, and competitive positioning
• Strong stakeholder engagement and negotiation skills, with the ability to influence outcomes
• Results-oriented, proactive, and comfortable operating in a fast-paced, solution-driven environment

Role Responsibilities

• Develop and execute sales strategies to grow Eaton’s portfolio across commercial, industrial, and channel segments
• Build and maintain strong relationships with key partners, distributors, resellers, and end customers
• Collaborate with Eaton and internal teams on product positioning, pricing strategies, and go-to-market initiatives
• Manage pipeline, forecasting, and sales performance to ensure delivery against revenue targets
• Identify and pursue new business opportunities, including projects, verticals, and emerging market segments
• Use data and insights to optimise sales performance, inventory planning, and partner engagement
• Support partner enablement through training, certifications, and joint marketing initiatives

What’s on Offer:

Your growth is our priority. Access LinkedIn Learning and a plethora of top-tier training courses to enrich your skills. With a vast organisation like ours, national and international career opportunities abound, putting you firmly in the driver's seat of your career trajectory.

At Ingram Micro, we believe our people are our most important asset, which is why we endeavour to create a positive & rewarding environment for our teams. We are a collaborative team that likes to challenge the status quo and constantly look for better ways to serve our colleagues & customers. Some of our benefits include:

• Genuine Career Progression Opportunities
• Hybrid Working Environment
• Training & Development
• Competitive Remuneration Package
• Staff Purchase Policy and a generous Benefits Scheme

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for

employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Final offers of employment are subject to the completion of relevant pre‑employment background checks.

If you're ready to make a significant impact in driving growth, then we welcome you to apply for the role of BDM Eaton. Join us and be part of a company that is shaping the future of the ICT industry!

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first business-to-consumer-like experience. We also provide a broad range of technology services, including financing, specialised marketing, and lifecycle management, as well as technical pre- and post-sales professional support. Learn more at www.ingrammicro.com.

About the role :

As a Business Development Manager, you will support the growth and expansion of a cybersecurity vendor business at Ingram Micro. You will work closely with the vendor and the wider team to generate new Resellers and Managed Service Providers for the vendor, and create additional growth opportunities within those resellers.

Providing an exceptional level of commitment to customer service and supplying customers with quality engagement and solutions, along with collaborating with other specialised sales and technical associates within the Ingram Micro business, is key.

Your responsibilities

As a proactive and sales-focused professional who can build on existing and new sales opportunities, you will focus on building strong channel relationships to help drive growth for Ingram Micro and the vendor.

• Driving channel growth across Unmanaged Reseller segments and developing revenue through the acquisition, management and maintenance of customers

• Providing an exceptional level of commitment to customer service and supplying customers with quality industry solutions

• Effectively manage and grow sales-associated opportunities nationally

• Facilitating relationships between the vendor and resellers to cement our position as the distributor of choice

• Pro-active Market Development, working with the customer to achieve all business and technology objectives.

Role requirements

• Previous experience in the IT sales and distribution industry is preferable

• Cybersecurity sales experience will be highly preferable

• The ability to develop solid relationships with existing resellers and bring on new customers to drive growth

• Superior interpersonal and communication skills

• Being persuasive in both written and oral presentations is a must

• The ability to plan and implement development plans and business strategies

• Ability to take ownership and operate autonomously

What’s On Offer

Your growth is our priority. Access to LinkedIn Learning and a plethora of top-tier training courses to enrich your skills. With a vast organisation like ours, national and international career opportunities abound, putting you firmly in the driver's seat of your career trajectory.

At Ingram Micro, we treat each other with dignity & respect, providing an environment where you are always encouraged to be yourself. We are a collaborative team that likes to challenge the status quo and constantly look for better ways to serve our colleagues & customers. Some of our benefits include:

• Genuine Career Progression Opportunities

• Training & Development

• Competitive Remuneration Package

• Staff Purchase Policy and a generous Benefits Scheme

Ingram Micro is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Final offers of employment are subject to the completion of relevant pre‑employment background checks.

At Ingram Micro, we believe our people are our most important asset which is why we endeavour to create a positive & rewarding environment for our teams.

If you're ready to make a significant impact in driving sales growth, then we welcome you to apply for the role of Business Development Manager. Join us and be part of a company that is shaping the future of the ICT industry.

Shape the Future of Cyber Security with a Global Technology Leader

At Ingram Micro, we don’t just distribute technology—we power the world’s technology ecosystems. With our global reach, innovation mindset, and deep partnerships, we help businesses unlock the full value of technology and accelerate digital transformation. Together, we’re shaping tomorrow by connecting people, products, and possibilities.

Within our EMEA organization, the Microsoft Cyber Security practice plays a critical role in driving growth and delivering secure, scalable solutions to customers. This team partners closely with Microsoft, country organizations, and our partner ecosystem to build differentiated cyber security offerings that respond to an evolving threat landscape.

We succeed by how we work together. Guided by our Tenets of Success—Results, Integrity, Imagination, Courage, Responsibility, and Talent—we foster a culture where collaboration, accountability, and innovation thrive. We empower our people to think boldly, act with integrity, and continuously raise the bar, while supporting each other to achieve shared goals.

Your Role: Microsoft Cyber Security Vendor Business Manager (EMEA)

As the Microsoft Cyber Security Vendor Business Manager, you will lead and evolve Ingram Micro’s EMEA cyber security practice focused on Microsoft. You will shape strategy, accelerate growth, and enable teams and partners across the region to deliver impactful, scalable cyber security solutions.

What You’ll Do

• Lead and develop Ingram Micro’s EMEA Microsoft Cyber Security practice and strategy
• Drive execution of joint Ingram Micro–Microsoft initiatives across EMEA markets
• Enable country teams to deliver strong go-to-market plans, pipeline growth, and customer acquisition
• Act as the central liaison between Microsoft EMEA and Ingram Micro stakeholders
• Design and scale cyber security programs for consistent adoption across countries
• Enable partners and internal teams to build cyber capability and articulate value propositions
• Lead executive engagement, including QBRs, governance, and strategic reviews
• Manage and grow a portfolio of complementary cyber security vendors aligned to Microsoft

What You Bring to the Role

• Proven experience in vendor/business management, ideally within IT distribution or cyber security
• Strong knowledge of Microsoft security solutions and the wider cyber security ecosystem
• Experience working across EMEA or in multi-country environments
• Demonstrated ability to drive growth, execute strategy, and influence senior stakeholders
• Experience in partner enablement, GTM strategy, and ecosystem development
• Strong communication and presentation skills, including executive-level engagement
• Ability to manage complexity, align diverse stakeholders, and drive execution
• Growth mindset with a passion for innovation, collaboration, and continuous improvement

Why Join Ingram Micro

At Ingram Micro, your career is more than a job—it’s a journey of growth and impact. We offer the scale of a global organization, the agility to innovate, and the opportunity to work at the forefront of technology. You’ll be empowered to develop your career, collaborate with diverse teams, and contribute to meaningful outcomes for our partners and customers.

Join us and let’s shape tomorrow—together.

It's fun to work in a company where people truly BELIEVE in what they're doing!

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart

Join the team driven by innovation and excellence

Our Advanced Pre-Sales team plays a critical role in driving growth across the Gulf region by enabling partners to deliver cutting-edge HPE solutions.

• We collaborate closely with Sales, Vendors, and Channel Partners to design impactful solutions.

• We translate complex technologies into practical business outcomes for customers.

• We align global strategies with the unique needs of the regional market.

By joining this team, you’ll directly contribute to empowering partners and accelerating digital transformation across the region.

It works when we work together

At Ingram Micro, we believe it works when we work together. We foster a culture built on integrity, imagination, courage, responsibility, and a deep respect for talent. Our associates are encouraged to challenge the status quo, share ideas openly, and collaborate with purpose — shaping not just technology solutions, but the future of distribution itself.

Your role in making an impact

As a Technical Pre-Sales Consultant – HPE, you will act as a trusted advisor, bridging the gap between business needs and technical solutions.

Your contributions will directly impact revenue growth and partner success in the Gulf market.

What you’ll contribute to our team

Experience & skills

• Experience: 5+ years in networking with hands-on exposure to Juniper products and solution design.

• Technical Expertise: Strong knowledge of routing & switching (MX, EX, QFX, SRX) and protocols like TCP/IP, BGP, OSPF, MPLS, EVPN-VXLAN, SD-WAN.

• Domain Knowledge: Experience across enterprise networking, data center, security, wireless, and cloud networking.

• Cloud Familiarity: Exposure to AWS, Azure, or Google Cloud platforms.

What would make a great fit

• Customer focus: brings a deep understanding of partner and end-customer needs, building trust through consistent and responsive support.

• Communicates effectively: presents complex technical concepts with clarity, adapting style to different audiences from engineers to business decision-makers.

• Nimble learning: embraces new technologies and market shifts with curiosity, applying fresh knowledge quickly to create value for partners.

A career built to thrive

Joining Ingram Micro means becoming part of a global leader in technology solutions. We offer

a dynamic work environment, opportunities for professional growth, and the chance to make a

significant impact on the future of technology distribution. Let’s shape tomorrow together.

#LI-SMR1

Ingram Micro est une entreprise technologique leader sur l’écosystème mondial des technologies de l'information. Avec la capacité d'atteindre près de 90 % de la population mondiale, nous jouons un rôle essentiel dans le canal de vente informatique, en proposant des produits et services de nos partenaires fabricants ainsi que nos fournisseurs de cloud aux experts en technologie interentreprises.

Grâce à Ingram Micro Xvantage™, notre plateforme numérique basée sur l’IA, nous offrons ce que nous pensons être la première expérience de type entreprise-consommateur du secteur. Nous proposons également une large gamme de services technologiques, notamment le financement, le marketing spécialisé et la gestion du cycle de vie, ainsi qu'un support technique professionnel avant et après-vente. Apprenez-en davantage sur www.ingrammicro.com.

Avec un chiffre d'affaires de 48 milliards de dollars, nous sommes devenus le plus grand distributeur de technologies au monde, avec des activités dans 57 pays et plus de 24 000 collaborateurs.

Ingram Micro France, filiale française, 500 collaborateurs, gère près de 200 fournisseurs de produits, de logiciels, de technologies cloud et solutions à valeur ajoutée. Nous nous adressons à une typologie de clients B to B.

Rejoignez-nous en tant que :

COORDINATEUR ADMINISTRATIF DU CENTRE DE FORMATION (H/F)

Sous la direction de Michael Boutoille vous êtes le garant de la conformité, de la fluidité et de l'efficacité opérationnelle des parcours de formation. Votre rôle est central : vous assurez l'interface administrative entre l'organisme, les apprenants, les entreprises et les partenaires institutionnels.

Un rôle pivot au cœur de l’organisation :

Au-delà de vos missions régaliennes, vous agissez en véritable trait d’union interne. Vous travaillez en étroite collaboration et en transversalité avec l’ensemble des pôles de l’entreprise pour fluidifier les processus :

• Collaboration avec les Consultants techniques intervenant en tant que formateurs

• Collaboration avec les équipes commerciales et Achats.

• Collaboration avec les équipes comptabilité et recouvrement.

• Collaboration avec les équipes juridiques

• Collaboration avec tous les services internes (en incluant le PSS)

VOTRE MISSION

Pilotage de l'Administration des Ventes :

• Gérer les pré-inscriptions en ligne.

• Prendre en charge l'intégralité du processus d'inscription.

• Établir les contrats et conventions de formation (entreprises, salariés, indépendants).

• Gérer la facturation, le suivi des encaissements et les dossiers de remboursement.

Gestion Opérationnelle et Suivi des Dossiers :

• Constituer, structurer et archiver les dossiers de formation pour garantir leur traçabilité.

• Gérer les moyens logistiques et administratifs indispensables au bon déroulement des sessions.

• Piloter des outils de reporting pour le suivi et l'évaluation des actions de formation (BPF).

Relations Partenaires et Coordination :

• Assurer une communication fluide et professionnelle avec les partenaires externes (OPCO, organismes financeurs, prestataires).

• Coordonner les flux d'informations entre les différents services internes :

• Avec les équipes commerciales et achats pour l’alignement des conventions et la validation des conditions prestataires.

• Comptabilité et Recouvrement pour sécuriser les flux financiers, pour le respect des délais de paiement.

• Juridique pour garantir la conformité des contrats et la veille réglementaire.

Qualité et Conformité Réglementaire :

• Garantir le respect strict des normes et de la réglementation en vigueur (Qualiopi, RGPD, etc.).

• Participer activement à la démarche d'amélioration continue en optimisant/automatisant les procédures administratives existantes.

Poste CDI basé à Lesquin.

VOTRE PROFIL

Issu(e) d'une formation supérieure (Bac+3 à Bac+5) en Gestion des Entreprises, Administration, ou Management.

Vous justifiez d'une expérience significative (3 à 5 ans) sur un poste similaire, idéalement au sein d'un organisme de formation.

Une connaissance approfondie de l'écosystème de la formation professionnelle (mécanismes de financement, OPCO, CPF) est un atout majeur.

Compétences techniques :

• Maîtrise réglementaire : Maîtrise des obligations contractuelles et la norme qualité Qualiopi.

• Gestion financière : Vous êtes à l'aise avec les des cycles de facturation, du suivi de trésorerie et des procédures de recouvrement.

• Outils informatiques : Maîtrise avancée du Pack Office, idéalement du LMS Digiforma et du gestionnaire de document Confluence.

• Rédactionnel : Excellentes capacités rédactionnelles pour la production de contrats et de comptes rendus.

Qualités personnelles :

• Autonomie, rigueur et sens de l'organisation.

• Capacité à gérer des dossiers complexes avec précision.

• Aisance relationnelle et capacité à travailler en transversal

• Orientation solution et proactivité.

• Sens du service client.

REMUNERATION & AVANTAGES

Rémunération annuelle brute : selon profil et expérience.

Rejoignez Ingram Micro et profitez d'un package entreprise attractif !