描述
Order Management Coordinator - Hybrid role
Position Summary:
- Process and manage cloud orders
- Maintain and update order records, contracts and so on.
- Monitor order status, resolve issues, and ensure timely delivery/activation
- Work closely with vendors to handle order processing and account provisioning
- Assist in reporting, tracking sales performance, and operational metrics
- Support the sales team on order-related inquiries, pricing, and documentation
- Coordinate with internal teams
- Ensure compliance with company processes
What you bring to the role:
- 1-3 years of experience in operations, sales support, and order processing
- Experience in IT/Cloud/Software business is a plus
- Detail-oriented with strong accuracy in data entry and documentation
- Able to work with multiple stakeholders and manage tasks under deadlines
- Familiarity with Microsoft Excel
- Basic understanding of cloud products (Microsoft 365/Azure) is preferred
- Be able to communicate in English
