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Order Management Coordinator (Cloud Business)

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Order Management Coordinator (Cloud Business)

Description

Order Management Coordinator - Hybrid role

Position Summary:

  • Process and manage cloud orders
  • Maintain and update order records, contracts and so on.
  • Monitor order status, resolve issues, and ensure timely delivery/activation
  • Work closely with vendors to handle order processing and account provisioning
  • Assist in reporting, tracking sales performance, and operational metrics
  • Support the sales team on order-related inquiries, pricing, and documentation
  • Coordinate with internal teams
  • Ensure compliance with company processes


What you bring to the role:

  • 1-3 years of experience in operations, sales support, and order processing
  • Experience in IT/Cloud/Software business is a plus
  • Detail-oriented with strong accuracy in data entry and documentation
  • Able to work with multiple stakeholders and manage tasks under deadlines
  • Familiarity with Microsoft Excel
  • Basic understanding of cloud products (Microsoft 365/Azure) is preferred
  • Be able to communicate in English
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Who we are

Ingram Micro helps businesses fully realize the promise of technology™

No other company delivers the full spectrum of global technology and supply chain services to businesses around the world.

Ingram Micro’s global infrastructure and deep expertise in technology solutions, commerce & fulfilment solutions, cloud and mobility & lifecycle services enable its business partners to operate efficiently and successfully in the markets they serve.

Combined with distinct market insights and the trust and dependability generated from decades of strong partner relationships, Ingram Micro stands apart as the global technology services provider for the future.

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For over a decade, I've been a member of the Ingram Micro family, and I'm grateful for the company's unwavering commitment to nurturing a dynamic and inclusive culture that places a high value on innovation and collaboration.

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It's almost been a year working with Ingram Micro, my experience at this company has been great so far, learning a lot in a fast-paced environment.

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Ingram Micro has been a great support to me in many ways. It's like a university for those who are eager to learn and enhance their technical skills. Right from the start of my career, I have been given the chance to attend all the technical training I desired.

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Being clear on our own objectives means we can fully focus on the success of our business partners and associates.

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