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S&OP Manager

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S&OP Manager

Description

Role Overview:

The S&OP COE Analyst is a critical role within the Planning Center of Excellence, responsible for elevating the company’s Sales & Operations Planning capabilities across a complex, multi-vendor technology portfolio.

Operating in a high-SKU, fast-moving distribution environment, this role blends statistical planning, inventory optimization, and category performance analytics with structured S&OP process governance. The analyst ensures demand, supply, inventory, and financial plans are fully integrated — enabling improved service levels, working capital efficiency, and executive decision-making.

This position supports a global business managing thousands of SKUs across multiple OEM partners, lifecycle stages, and regional markets.

Key Responsibilities:

1. Enterprise S&OP Governance:

  • Support global standardization of the monthly S&OP cycle across regions and business units
  • Ensure alignment between Demand Planning, Supply Planning, Category Management, Finance, and Sales
  • Drive meeting readiness, executive reporting, and structured decision support
  • Maintain KPI governance including forecast accuracy, bias, service level, inventory turns, and working capital
  • Identify process gaps and lead continuous improvement initiatives to mature S&OP toward Integrated Business Planning (IBP)

2. Statistical Forecasting & Demand Segmentation:

  • Develop and enhance statistical baseline forecasting models across high-SKU portfolios
  • Segment SKUs by demand pattern (smooth, intermittent, erratic, lifecycle) to apply differentiated planning strategies
  • Partner with Demand Planning to improve forecast accuracy at SKU, vendor, and category levels
  • Conduct forecast error and bias root cause analysis
  • Automate performance dashboards and exception reporting
  • Support parameter optimization and model tuning in planning systems

3. Inventory Optimization & Working Capital Strategy:

  • Analyze inventory positioning across distribution centers and regions
  • Support multi-echelon inventory analysis and safety stock optimization
  • Develop segmentation frameworks across thousands of SKUs
  • Drive long-tail SKU strategies (low/no-touch planning, rationalization, order frequency optimization)
  • Monitor excess & obsolete exposure, lifecycle risk, and vendor transition impacts
  • Quantify working capital impact of planning decisions and provide executive-level insights

4. Category & Vendor Portfolio Analytics:

  • Partner with Category Management and Vendor Management teams to assess portfolio performance
  • Build vendor and subcategory scorecards integrating revenue, margin, inventory, and service metrics
  • Support SKU rationalization and vendor mix optimization initiatives
  • Conduct lifecycle analytics (new product introduction, refresh cycles, end-of-life risk)
  • Model assortment and allocation scenarios across regions

5. Advanced Analytics & Decision Support:

  • Build scalable data models to support forecasting, inventory analytics, and KPI reporting
  • Develop and maintain executive dashboards using BI tools (Power BI, Tableau, or similar)
  • Automate recurring reporting through SQL-driven data pipelines
  • Conduct scenario modeling and what-if analysis to evaluate demand shocks, supply constraints, and margin impact
  • Partner with IT and data engineering teams to enhance planning data architecture and governance
  • Improve master data accuracy and standardize KPI definitions across regions

6. Systems & Data Governance:

  • Partner with IT and system owners to enhance ERP and advanced planning tools
  • Improve data integrity and master data governance
  • Support system enhancements, reporting automation, and KPI standardization
  • Drive scalable analytics solutions across global regions

Qualifications:

  • Bachelor’s degree in Supply Chain, Engineering, Finance, Statistics, or Business
  • 5–10 years of experience in S&OP, demand planning, supply planning, or supply chain analytics within a distribution or technology environment
  • Experience managing large SKU portfolios (10,000+ SKUs preferred)
  • Strong knowledge of statistical forecasting methods and inventory optimization principles
  • Advanced Excel skills; experience with BI platforms (Power BI, Tableau, etc.)
  • Strong hands-on SQL capability (data extraction, joins, aggregations, performance optimization)
  • Experience with ERP and planning systems (Blue Yonder, SAP, Oracle, Kinaxis, Anaplan, or similar)
  • Strong quantitative modeling and financial acumen
  • Ability to influence cross-functional stakeholders in a matrixed global organization

Explore our Benefits

We take great care of our people; everyone is made to feel welcome and opportunities to grow apply to all. But the prospect of shaping the future through technology is something that you’re unlikely to find anywhere else.

Buddy Program

Buddy Program for all the employees (office & warehouse) to help them have a good understanding of the overall process and they have someone to look up to in case of any challenges.

Competitive Salary packages

Competitive Salary packages for all the employees as per their skillset and the knowledge that they bring.

Great Place to Work

An opportunity to work with a Great Place to work certified organization.

Diversity & Inclusion

Ingram Micro is a diverse and inclusive organization where everyone who has the right skillsets is welcomed to work with us.

Leave Bank policy

Leave Bank policy helps the employees (Office & Warehouse) to share the leaves with other employees who are in need for the same.

LinkedIn & Workday Learning

LinkedIn Learning & Workday Learning for all the permanent employees (Office & Warehouse) for their personal as well as professional growth.

Mediclaim & Insurance benefits

Apart from the Salary package that we offer, we provide Mediclaim & Insurance benefits to all our employees (Office & Warehouse) who join us.

Rewards & Recognition

We have good rewards & recognition policies in place for all the employees (Office & Warehouse). For example: 5 years completion award, 7 years completion award, etc.

Excellent Leave policy

Apart from 18 Paid leaves, 10 Casual Leaves & 10 Sick Leaves, we provide 1 birthday leave, 6 Months maternity leave, 5 days paternity leave.

Day care facility reimbursement

Day care facility reimbursement for Female Associates (Office & Warehouse) for their kids between 6 Months to 6 years

Employee Assistance Program

Mental health programs for all the associates (Office & Warehouse)

Environmental, Social & Governance

Ingram Micro focuses on Environmental, Social & Governance through various activities for example planting a tree when someone from the organization retires.

Internal Mobility

Internal Mobility for all the employees (Office & Warehouse) to give them a chance to explore other opportunities within the organization itself and grow.

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Who we are

Ingram Micro India is the top IT Distribution company in India with nationwide presence at nearly 40+ locations. Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $46 billion in revenue, we have become the world’s largest technology distributor with operations in 56 countries and more than 35,000 associates. We continue to strategically expand our global reach with 32 acquisitions since 2012.

Learn more about Ingram Micro in India

Discover what our employees have to say about their exciting journey at Ingram Micro!

Helping businesses reach their global potential

At Ingram Micro we are dedicated to a shared set of principles that unites and guides us to better decisions and behaviors.

Delivering successful results, embracing change with courage, and acting with integrity every time and everywhere. We revel in using our imagination with creativity, agility and resourcefulness, we act with responsibility, and we are proud of our talent. Attracting, inspiring, retaining and celebrating our best individuals is the foundation of our success.

Being clear on our own objectives means we can fully focus on the success of our business partners and associates.

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