Description
We are looking for a highly motivated and results-driven End Customer Sales Development Representative (SDR) to drive demand generation and pipeline growth for Microsoft Cloud solutions, including Microsoft Azure, Microsoft 365, Microsoft Security, Business Applications, and Microsoft Copilot.
In this role, you will engage directly with end customers to identify business challenges, understand digital transformation initiatives, and generate qualified sales opportunities. You will play a critical role in helping organizations accelerate their cloud adoption journey while positioning Microsoft technologies as strategic business enablers.
The ideal candidate is passionate about technology, customer engagement, and helping organizations transform through cloud, AI, productivity, and security solutions.
Key Responsibilities
Identify, prospect, and engage end customers through outbound channels including phone, email, LinkedIn, and social selling activities.
Generate demand and build pipeline for Microsoft Cloud solutions, including:
Microsoft Azure
Microsoft 365
Microsoft Security
Dynamics 365
Microsoft Copilot and AI solutions
Qualify inbound and outbound opportunities using structured sales methodologies such as BANT, MEDDIC, or similar frameworks.
Conduct discovery conversations to understand customers' business objectives, technology landscape, cloud maturity, and digital transformation priorities.
Identify customer pain points related to productivity, collaboration, security, infrastructure modernization, data, analytics, and AI adoption.
Position Microsoft Cloud solutions and articulate their business value to key stakeholders and decision-makers.
Collaborate closely with Account Executives, Microsoft-focused sales teams, Marketing, and Partner organizations to align outreach strategies and target accounts.
Support demand generation initiatives including webinars, events, industry campaigns, and account-based marketing programs.
Maintain accurate customer, opportunity, and activity data within CRM systems (Salesforce, Dynamics 365, HubSpot, or similar).
Consistently achieve and exceed pipeline generation and opportunity creation targets.
Stay current on Microsoft product updates, cloud technologies, AI innovations, competitive offerings, and industry trends.
Qualifications & Experience
Required
1–3 years of experience in Sales Development, Business Development, Inside Sales, or Lead Generation within a B2B environment.
Experience engaging directly with end customers and supporting complex technology sales cycles.
Demonstrated success in pipeline generation, lead qualification, and opportunity creation.
Strong communication, presentation, and relationship-building skills.
Experience using CRM platforms and sales engagement tools.
Ability to understand business challenges and translate them into technology-driven solutions.
Strong organizational, prioritization, and time-management skills.
Self-motivated, resilient, and results-oriented mindset.
Preferred Qualifications
Experience selling or supporting cloud, SaaS, software, cybersecurity, infrastructure, data, AI, or digital workplace solutions.
Knowledge of the Microsoft ecosystem and cloud portfolio, including:
Microsoft Azure
Microsoft 365
Dynamics 365
Microsoft Security
Microsoft Copilot
Power Platform
Familiarity with cloud adoption, digital transformation, cybersecurity, modernization, or AI initiatives.
Experience applying sales methodologies such as MEDDIC, Challenger, SPIN Selling, or Solution Selling.
Experience executing multi-touch and omnichannel prospecting strategies.
Ability to tailor messaging across different industries, customer segments, and buying personas.
Multilingual capabilities are considered a strong advantage.
