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Principal, Software Engineer

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Principal, Software Engineer

Description

Principal, Software Engineer

Ingram Micro is seeking an experienced Principal, Software Engineer that sets the architecture and prompt-engineering direction for the agent layer in the platform, leads code reviews, and writes a meaningful share of the production code themselves.


Key responsibilities
- Own the end-to-end design of new audit capabilities - from data model and prompt structure through API surface,
persistence, and React UI.
- Drive prompt engineering and agent design for the verdict-issuing and insight agents, including output_schema
design, temperature/grounding decisions, and tool-use patterns.
- Lead code reviews and enforce platform non-negotiables: deterministic temperatures on verdict-issuing agents,
Pydantic schema enforcement, salvage-then-repair retries, mandatory evidence_cited and missing_evidence, and
constrained MCP tool-use.
- Partner with the Ingram Micro audit team to translate SOPs into machine-readable control logic and SOP JSON.
- Define and uphold the accuracy / hallucination-control program: schema-validity rate, citation re-validation,
golden-set regression harness, auditor agreement and override metrics.
- Make build/buy/integration decisions for new connectors across internal Ingram applications, third-party SaaS tools,
and infrastructure systems.
- Pair with engineers, unblock them daily, and personally write code on the hardest paths (agent orchestration, schema
repair, performance-critical batch flows).
- Represent the team in design and security reviews.


What you bring:
- 8+ years of professional software engineering experience, with 3+ years in a hands-on technical-lead role.
- Strong Python (3.11+): FastAPI or equivalent async web framework, Pydantic v2, asyncio, SQLAlchemy or similar
ORM, Postgres.
- Hands-on experience building production AI agents using Google ADK, LangGraph, LlamaIndex, OpenAI Assistants,
or comparable agentic frameworks - including tool-use, structured outputs, and multi-agent orchestration.
- Practical prompt engineering against frontier LLMs (Gemini 2.5/3.x, Claude, GPT-4-class), including output_schema /
JSON-mode design and reliable structured-output strategies.
- React + TypeScript at a level sufficient to review and contribute to the audit-review UI.
- Production experience integrating MCP (Model Context Protocol) tool servers or equivalent tool-binding patterns.
- Proven track record running accuracy / regression / evaluation programs for LLM-powered systems (golden sets,
schema-validity tracking, hallucination guards).
- Containerized deployments (Docker, Cloud Run / GKE / equivalent), Git-based workflows, code review discipline.


Nice-to-have
- Familiarity with ITGC / SOX access-control audits, or experience building compliance, GRC, IAM, or security-tooling
products.
- Experience integrating with change-management, HR, and identity/directory systems via REST APIs or equivalent.

Explore our Benefits

We take great care of our people; everyone is made to feel welcome and opportunities to grow apply to all. But the prospect of shaping the future through technology is something that you’re unlikely to find anywhere else.

Buddy Program

Buddy Program for all the employees (office & warehouse) to help them have a good understanding of the overall process and they have someone to look up to in case of any challenges.

Competitive Salary packages

Competitive Salary packages for all the employees as per their skillset and the knowledge that they bring.

Great Place to Work

An opportunity to work with a Great Place to work certified organization.

Diversity & Inclusion

Ingram Micro is a diverse and inclusive organization where everyone who has the right skillsets is welcomed to work with us.

Leave Bank policy

Leave Bank policy helps the employees (Office & Warehouse) to share the leaves with other employees who are in need for the same.

LinkedIn & Workday Learning

LinkedIn Learning & Workday Learning for all the permanent employees (Office & Warehouse) for their personal as well as professional growth.

Mediclaim & Insurance benefits

Apart from the Salary package that we offer, we provide Mediclaim & Insurance benefits to all our employees (Office & Warehouse) who join us.

Rewards & Recognition

We have good rewards & recognition policies in place for all the employees (Office & Warehouse). For example: 5 years completion award, 7 years completion award, etc.

Excellent Leave policy

Apart from 18 Paid leaves, 10 Casual Leaves & 10 Sick Leaves, we provide 1 birthday leave, 6 Months maternity leave, 5 days paternity leave.

Day care facility reimbursement

Day care facility reimbursement for Female Associates (Office & Warehouse) for their kids between 6 Months to 6 years

Employee Assistance Program

Mental health programs for all the associates (Office & Warehouse)

Environmental, Social & Governance

Ingram Micro focuses on Environmental, Social & Governance through various activities for example planting a tree when someone from the organization retires.

Internal Mobility

Internal Mobility for all the employees (Office & Warehouse) to give them a chance to explore other opportunities within the organization itself and grow.

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Who we are

Ingram Micro India is the top IT Distribution company in India with nationwide presence at nearly 40+ locations. Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $46 billion in revenue, we have become the world’s largest technology distributor with operations in 56 countries and more than 35,000 associates. We continue to strategically expand our global reach with 32 acquisitions since 2012.

Learn more about Ingram Micro in India

Discover what our employees have to say about their exciting journey at Ingram Micro!

We operate uniquely, with global teams reporting and learning from each other. Whether it’s someone in the UK reporting to India or Manila supporting the US, our alignment allows anyone to seek help worldwide.

Radha Parasuraman Deputy Manager, Global Platform Engineering
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Finding the right fit is something that everyone would be looking to achieve in their career and I was lucky to find that with Ingram Micro. I thank each and every Ingrammite from the bottom of my heart for being with me throughout this journey.

Meghana Kulkarni Group Business Manager
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As I celebrate the important milestone of completing my 35 years of service with this incredible company, I find myself reflecting on a journey that I think has been nothing short of extraordinary.

Rajan Kakkattil Group General Manager - DigiOps
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I'm fortunate to be a part of Ingram Micro family. The culture is inclusive, welcoming, & believes that each Ingrammite success is everyone's responsibility. The organization offers excellent opportunities to learn, sharpen your skills and elevate your career.

Ramawatar Sonkar Associate Engineer Software Development
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I started my professional journey as a trainee at Ingram Micro and completed a year filled with incredible learning opportunities. I enjoy the flexibility, collaboration and being a part of highly supportive team. Ingram Micro = great experience!

Gaurav Gupta Associate Engineer Software Development
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Proud to be a female hire working at best in class Ingram Micro warehouse facility as Operations specialist living my dream to be part of organization which is diverse & inclusive. I have always been provided with equitable opportunities to elevate my career.

Priyanka Khanna Deputy Assistant Manager- Operations
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At Ingram Micro, I found a second home. The welcoming culture, collaborative environment and genuine support from teammates made my experience incredibly positive. Smooth onboarding , people centric benefits , holistic approach proves employee well being is utmost priority.

Deepika Khanna Associate Professional- HR
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Helping businesses reach their global potential

At Ingram Micro we are dedicated to a shared set of principles that unites and guides us to better decisions and behaviors.

Delivering successful results, embracing change with courage, and acting with integrity every time and everywhere. We revel in using our imagination with creativity, agility and resourcefulness, we act with responsibility, and we are proud of our talent. Attracting, inspiring, retaining and celebrating our best individuals is the foundation of our success.

Being clear on our own objectives means we can fully focus on the success of our business partners and associates.

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