Description
Role Summary
We are seeking a highly motivated Pre-Sales Engineer with expertise in HP Poly and PeopleLink collaboration solutions. The candidate will work closely with Sales, OEM partners, and customers to design, demonstrate, and position enterprise-grade Unified Communications, Video Conferencing, Audio-Visual (AV), and Hybrid Workplace solutions. The role requires strong technical knowledge, solution architecture skills, customer engagement, and proposal management capabilities.
Key Responsibilities
Solution Design & Consulting
- Understand customer business requirements and translate them into collaboration and communication solutions.
- Design end-to-end Video Conferencing, Meeting Room, Board Room, Training Room, and Hybrid Workplace solutions using HP Poly and PeopleLink technologies.
- Develop solution architectures, BOMs, sizing documents, and technical proposals.
- Ensure interoperability with:
- Microsoft Teams
- Zoom
- Cisco Webex
- Google Meet
- SIP/H.323 environments
- Support large enterprise, government, education, healthcare, and BFSI customers.
Customer Engagement
- Conduct customer discovery workshops and requirement-gathering sessions.
- Deliver technical presentations, product demonstrations, and executive briefings.
- Conduct Proof of Concepts (PoCs) and solution validation activities.
- Act as a trusted advisor for workplace transformation and collaboration modernization initiatives.
Proposal & Bid Management
- Respond to RFPs, RFIs, RFQs, and tenders.
- Prepare technical compliance documents and solution write-ups.
- Create network diagrams, architecture drawings, and implementation approaches.
- Work closely with OEMs, Partners and internal sales teams to develop winning proposals.
Technical Expertise
- Design solutions involving:
- HP Poly Studio Series
- Poly X Series
- Poly G7500
- Poly CCX Phones
- Poly Headsets
- PeopleLink Video Conferencing Platforms
- Interactive Flat Panels
- Digital Signage
- AV Integration Solutions
- Provide guidance on network readiness, bandwidth planning, security, and QoS requirements.
- Troubleshoot interoperability and integration challenges in multi-vendor environments.
Partner & OEM Coordination
- Engage with HP Poly, PeopleLink, Microsoft, Zoom, and other technology partners.
- Maintain product certifications and technical accreditations.
- Stay updated on emerging UC, AV, AI-powered collaboration, and hybrid workplace technologies.
Required Skills
Technical Skills
- Unified Communications & Collaboration (UCC)
- Video Conferencing Technologies
- AV & Meeting Room Design
- SIP, H.323 Protocols
- Microsoft Teams Rooms
- Zoom Rooms
- Network Fundamentals (LAN/WAN, QoS, VLANs)
- Audio DSP & AV Signal Flow
- Cloud Collaboration Platforms
- Solution Architecture & Sizing
- RFP/RFI Response Management
Soft Skills
- Excellent Presentation Skills
- Customer-Facing Communication
- Business Requirement Analysis
- Stakeholder Management
- Technical Writing
- Negotiation & Influencing Skills
- Consultative Selling Approach
Preferred Certifications
- HP Poly Certifications
- Microsoft Teams Rooms Certification
- Zoom Technical Sales Certification
- CTS / CTS-D (AVIXA)
- PMP (Preferred)
- ITIL Foundation
- Network Certifications (CCNA preferred)
