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Customer Development Representative

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Customer Development Representative

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Customer Development Representative

About us

Ingram Micro is a leading technology distributor for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business‑to‑business technology experts. Our market reach, diverse solutions portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.

About the role:

We’re hiring a Customer Development Representative to join our Auckland team, focused on new revenue growth and proactive sales motion.

You’ll work across Microsoft solutions and SaaS offerings, targeting growth through cross-sell, upsell and attach, and partnering closely with vendors and internal teams to convert opportunity into revenue.

This role is ideal for someone with some exposure to sales who is eager to build a career in IT or SaaS sales and ready to take on a fast‑paced, target‑driven environment.

As a Customer Development Representative, you will:

Responsibilities include but are not limited to:

  • Proactively identify, pursue and close new revenue opportunities within a defined partner base

  • Managing an established portfolio of partners and building strong, trusted relationships

  • Driving growth through proactive cross-sell, upsell and attach opportunities, particularly across Microsoft solutions

  • Supporting partners with quoting, renewals, promotions and day-to-day sales execution

  • Acting as a primary contact for Microsoft licensing enquiries, renewals and CSP growth motions

  • Serving as the go to contact for your portfolio to ensure a long-term relationship

  • Collaborate with vendor teams and internal specialists to accelerate deals and maximise outcomes

What you’ll bring

  • Experience in sales, or customer facing roles will be highly desirable

  • Strong commercial mindset with a customer-first approach

  • Clear communicator who takes ownership and follows through

  • A desire to learn, grow and build a long-term career in technology sales

What’s in it for you?

You will be part of a fun, professional and globally connected organisation, certified as a Great Place to Work across multiple regions. At Ingram Micro, we invest in your learning and development with access to LinkedIn Learning, vendor training, and ongoing professional growth opportunities.

With national and international career pathways, you’ll have the freedom to shape your career. You’ll join a workplace where your contributions are valued, and your success is recognised.

We are proud to be an equal-opportunity employer. All qualified applicants will be considered without regard to race, colour, religion, gender identity, sexual orientation, disability, or any protected characteristic.

Final offers of employment are subject to the completion of relevant pre‑employment background checks.

Let’s shape tomorrow.

If this sounds like the kind of challenge you’re ready for, click Apply.

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Who we are

Ingram Micro entered NZ Market in 1995, and is the largest technology distributor in the market. Headquartered in Auckland, Ingram Micro has offices in Auckland and Wellington and a presence in Christchurch. We also have our Distribution Centre based in South Auckland. With just under 300 employees across the country, together we are redefining distribution and partnering for mutual growth.

Learn more about Ingram Micro in New Zealand

What's it like to work at Ingram Micro ANZ?

Learn more about what it's like to work at Ingram Micro here in ANZ from our fellow associates from different areas of the business.

Helping businesses reach their global potential

At Ingram Micro we are dedicated to a shared set of principles that unites and guides us to better decisions and behaviors.

Delivering successful results, embracing change with courage, and acting with integrity every time and everywhere. We revel in using our imagination with creativity, agility and resourcefulness, we act with responsibility, and we are proud of our talent. Attracting, inspiring, retaining and celebrating our best individuals is the foundation of our success.

Being clear on our own objectives means we can fully focus on the success of our business partners and associates.

Go to our global careers page

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