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Associate III, Sales Support (Order Management))

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Associate III, Sales Support (Order Management))

Descripción

Empower global commerce—one order at a time.

Who we are

We are the business behind the world’s brands. At Ingram Micro, we’re redefining distribution and shaping the future with cutting-edge technology. Operating in 57 countries and reaching nearly 90% of the global population, we help businesses run better, grow faster, and achieve their sustainability goals. Our people-first culture empowers 24,000+ associates to thrive in a diverse, inclusive, and values-driven environment.

How our team works

The Sales Support team plays a vital role in ensuring seamless order management and customer satisfaction. By collaborating across departments—from Credit Ops to Supply Chain—we help our partners deliver on promises and maintain operational excellence. Our work directly supports Ingram Micro’s mission to be the most valuable technology partner in the world.

Our values in action

At Ingram Micro, we believe success is built on Results, Integrity, Imagination, Courage, Responsibility, and Talent. Our team embodies these values by solving complex transactional challenges, proactively identifying sales opportunities, and ensuring every order is accurate and impactful. We foster a culture of collaboration, transparency, and continuous improvement—because it works when we work together.

Job Responsibilities:

  • Order entry, order processing, contacting resellers for verifications

  • Prepare accurate proactive and reactive customer quotations.

  • Validate all quote data to ensure correctness before submission.

  • Follow up with customers and partners to drive quote conversion into sales.

  • Respond to inquiries from partners, customers, and internal teams regarding quotes, pricing, and product details.

  • Maintain updated records of quotes, follow-ups, and customer communications.

  • Overriding of PO prices and vendor prices

We’re looking for someone with:

  • College graduate of any course; if High School Diploma, should have at least 2 years functional experience.

  • Must have at least 2 years of Order Management and Quotation experience

  • BPO experience in any LOB are also welcome to apply

  • Background in supply chain or IT distribution is a huge advantage

  • Good English communication skills

  • Knowledgeable with MS Excel functions (vlookup, pivot, etc)

  • Willing to work on day shift (AU/NZ time zone) and 10 days RTO/monthly

#LI-Hybrid

13Est Workplace 1

Our Culture makes Ingram Micro a Great Place to Work ®

Ingram Micro Philippines stands as a beacon of excellence in the corporate landscape, celebrated as a Great Place to Work® for five consecutive years. This isn't just a title; it's a testament to our vibrant culture rooted in trust, inclusion, performance, and innovation. Here, we don't just work; we thrive together in an environment that values every voice and nurtures every talent.

Learn more about Ingram Micro in The Philippines

We are #OneIngramMicro

Our People are the threads in the rich tapestry of cultures and ideas that define us, showcasing the power of diversity.

Ingram Micro's culture of recognition fosters pride in the value each employee contributes to business success. Employees are not just productivity numbers, but valued for their skills and collaboration. Employee resource groups allow for free expression and shared purpose, highlighting the importance of employee satisfaction. Outside of work, employees find joy in new hobbies, travel, and meeting people with diverse perspectives. Most importantly, employees are present in the lives of those who matter most. Ingram Micro is truly a great place to work.

Jasmin C. Dela Vega Supervisor, Sales Operations
Testi Jasmine

As someone who has been in the BPO industry for several years, I can confidently say that my career growth has been significantly supported by the team at Ingram Micro. They have provided me with ample opportunities to develop my skills and have constantly encouraged me to push myself beyond my limits. Additionally, the company culture is one that fosters creativity, collaboration, and innovation, making it an ideal workplace for employees looking to excel in their careers.

Brian Gerald Go Consultant, Global Reporting & Data Analytics
Testi Brian Go

Ingram Micro stands out for more than just its generous perks, recreational activities, and benefits. The company's care for employees' financial, mental, physical, and emotional needs through various platforms is remarkable. They provide a feeling of being part of an organization even after college, supporting employees as individuals with lives outside work. Ingram Micro invests in learning and development, helping employees achieve professional growth while aiding the company's success. This focus on employee well-being and growth drives productivity and fosters long-term commitment. Ingram Micro is truly great.

Emman Tatunay Professional, Sales Operations
Testi Emman

Working for more than a decade at Ingram Micro is a testament of how good a company it is in nurturing its people. I have been provided not only a professional network but also a sense of family. I had the opportunity to develop relationships and build expertise in specific areas. Such experience fosters a sense of loyalty and commitment to the company. It also opened opportunities for career growth; my journey from Sales to Project Management is by no means easy but is rich in learning and development.

Maricar Gentelizo Sr Professional, Digital Enablement
Testi Maricar
Scott Sherman

Helping businesses reach their global potential

At Ingram Micro we are dedicated to a shared set of principles that unites and guides us to better decisions and behaviors.

Delivering successful results, embracing change with courage, and acting with integrity every time and everywhere. We revel in using our imagination with creativity, agility and resourcefulness, we act with responsibility, and we are proud of our talent. 

Go to our global careers page

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