Description
Ingram Micro is a leading technology company for the global information technology ecosystem.
With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.
Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart
Position Summary:
Develops, recommends, and implements policies and procedures for investigating and evaluating new and existing customer credit-worthiness and extending or revoking credit lines/limits. Coordinates with internal departments to resolve billing disputes that may affect the ability to collect receivables. Reviews and makes recommendations regarding bad debt or write-offs. Investigates and analyzes credit risks, using available internet and credit agency tools and information. Recommends and implements credit extensions/revocations, and/or legal action where necessary. Develops and maintains relationships with outside credit agencies. Ensures procedures and internal controls are followed in compliance with Sarbanes-Oxley initiatives.
Key Responsibilities:
• Assessing credit risks and managing credit insurance policies, if applicable.
• Monitoring payment due dates and following up with customers for timely payments.
• Sending payment reminders and statements to customers with overdue balances.
• Recording payments received and reconciling accounts. Advise management on regulatory changes impacting business.
• Implementation and monitoring of Data protection laws and policies, including training Ingram Micro associates.
• Maintaining customer master data, including contact information, credit limits, and payment terms.
• Reviewing sales contracts and agreements for accuracy and completeness.
• Conducting internal audits to identify errors, discrepancies, or fraudulent activities.
• Implementing controls and procedures to safeguard against unauthorized transactions.
• Analyzing receivables data to assess customer creditworthiness and risk exposure.
• Developing and implementing credit policies and strategies to optimize cash flow and minimize bad debts.
• Generating reports and providing insights to management on receivables performance and trends.
• Managing overdue accounts and initiating collection efforts.
• Coordinating with legal advisors or debt collection agencies for legal actions or recovery procedures.
• Negotiating settlements and payment plans with delinquent customers.
• Filing claims and working with insurance providers to recover losses from bad debts.
