Description
Key Responsibilities
Pre-Sales & Solution Engineering
- Act as a technical Subject Matter Expert (SME) for the Trend Micro security portfolio, including:
- Apex One / Vision One (XDR)
- Trend Vision One Platform
- Cloud One Security
- Deep Security / Workload Security
- Email Security
- Network Security
- Trend Micro MDR Services
- Support pre-sales activities such as:
- Requirement gathering and technical discovery
- Solution architecture and design
- Technical presentations, demonstrations, and Proof of Concepts (POCs)
- Assist sales teams with:
- RFP/RFI responses
- Bill of Materials (BOM) creation and solution sizing
- Product licensing and subscription guidance
- Competitive positioning and solution recommendations
Partner & Customer Engagement
- Participate in:
- Distribution Managed Partner Round Tables
- Partner Technical Round Tables
- Customer Technical Workshops
- Security Awareness Sessions
- Engage directly with partners and customers to position Trend Micro solutions effectively.
- Act as a trusted technical advisor throughout the sales lifecycle.
- Support strategic enterprise opportunities by providing technical consultation and solution validation.
Training, Enablement & Onboarding
- Deliver partner enablement sessions on Trend Micro products and solutions.
- Support onboarding of new partners by ensuring technical readiness.
- Conduct technical workshops, boot camps, and hands-on labs.
- Assist partners in preparing for Trend Micro certifications.
- Build and maintain demo environments, technical documentation, and enablement materials.
- Keep internal sales teams updated on new product features and competitive positioning.
Collaboration & Vendor Interaction
- Work closely with:
- Internal sales and product teams
- Trend Micro technical and channel teams
- Stay updated with Trend Micro product roadmap, new releases, cybersecurity trends, and threat landscape.
- Provide feedback from partners and customers to improve GTM strategy, partner enablement, and solution offerings.
- Coordinate with Trend Micro technical support during escalations and complex opportunities.
Required Skills & Experience
Technical Skills
- Strong hands-on experience with Trend Micro security solutions or equivalent cybersecurity platforms.
- Good understanding of:
- Endpoint Protection
- Extended Detection & Response (XDR)
- Endpoint Detection & Response (EDR)
- Email Security
- Workload Security
- Cloud Security
- Network Security
- Cloud platforms (AWS, Azure, GCP)
- Understanding of SIEM, SOC operations, MITRE ATT&CK framework, and modern cyber threat landscape is preferred.
