Description
About us:
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.
About the position:
The ITAD (IT asset disposition) part of the company provides services to support the life cycle of a product - logistics, control and tracking, refurbishment and repair, data destruction and recycling.
As an ITAD Customer Support & Onboarding Representative you will be:
Logging and coordinating the execution of requests for ITAD services
Making reports on the customers based on the products they have taken and their status
Handling communication on behalf of supported external and internal partners
Creating new customer profiles in the system and updating existing ones
Ensuring accurate system configuration based on customer requirements and business processes
Working Mon-Fri - 10:00-19:00 on a hybrid model
About you:
We are looking for someone who has:
Very good knowledge of English (B2-C1)
Desire to work in an international company
Previous experience of working with people
Customer Support experience (not a must, but an advantage)
Knowledge of MS Excel (an advantage)
About our offer:
Competitive salary & Bonus system
Additional health insurance & life insurance
Food vouchers & Transport Allowance
Well-being Program & Multisport card
Referral and baby bonus
Paid holiday days increasing in time
Many trainings, language courses and free access to an online learning platform
Great career growth and development opportunities
Hybrid work model
... And also:
Impressive parties
Lots of social events
A unique open-minded culture
Trending TikTok and Instagram accounts
Inspiring leaders
What are you waiting for? Apply now!
#LI-Hybrid #LI-NB2 #IngramMicroBulgaria
