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Platform Consultant

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Platform Consultant

Description

Accelerate your career. Join the organization that's driving the world's technology and shape the future.​

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.​

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!​


About the role


As the Digital Automation Lead within the Digital Operations team, you will drive technology adoption and accelerate digital transformation across key platforms. Working closely with Platform Consultants and Business Units, you will play a pivotal role in promoting automation offerings, maximizing customer adoption, and delivering an exceptional experience to help partners achieve their strategic goals.


What you'll do


  • Develop and execute proactive strategies to drive partner adoption and usage of key platform functionalities.
  • Work in partnership with Platform Consultants to deliver customer optimization plans and improve operational processes.
  • Partner with Business Units on net-new customer onboarding to promote the value of digital automation solutions.
  • Identify growth opportunities by aligning partner strategic objectives with future platform capabilities.
  • Share best practices across teams to continuously elevate the customer experience and outpace market competitors.

What you'll bring to the role


  • Extensive of experience in Customer Success, Technical Account Management, Customer Experience, or Project Management.
  • Proven technical acumen with a background in Cloud technology, software solutions, or infrastructure platforms.
  • Demonstrated ability to manage multi-tiered service provider relationships and drive technology adoption across accounts.
  • Strong interpersonal and influencing skills with a collaborative, team-oriented mindset.
  • Capability to streamline operational processes, evaluate workflows, and drive partner-centric outcomes.

Joining Ingram Micro means becoming part of a global leader in technology solutions. We offer a dynamic work environment, opportunities for professional growth, and the chance to make a significant impact on the future of technology distribution. Let's shape tomorrow together.

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Final offers of employment are subject to the completion of relevant pre‑employment background checks.

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Our Employers Certifications

We're proud to be a Family Inclusive Certified Employer, an employer of choice for parents and caregivers in Australia. 

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Who we are

Ingram Micro has been in Australia since 2004, and is the largest technology distributor in the market. Headquartered in Sydney, Ingram Micro Australia has offices in inner Sydney and Melbourne, and a presence in Queensland, Western Australia and South Australia. We also have our Distribution Centre based in Western Sydney. With close to 700 employees across the country, together we are redefining distribution and partnering for mutual growth.

Read more about Ingram Micro in Australia

What's it like to work at Ingram Micro ANZ?

Learn more about what it's like to work at Ingram Micro here in Australia from our fellow employees from different areas of the business

We are lucky to have a Leadership Team that are interested on helping us achieve great things and genuinely interested on developing and allowing us to lead (big and small) projects that benefit us and the operation as a whole. This is what motivates me every day, knowing that I have a space and a path to walk that will lead me to great places within the company.

Carolina Cardona Operations Supervisor
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I’ve been given amazing opportunities, achieved some incredible career milestones & awards and continue to learn and grow. Ingram Micro feels like a family, it is the people that make your job enjoyable, and I feel lucky to be a part of such an incredible team, and if you have the determination and passion to achieve, you will always succeed at Ingram Micro.

Georgia Nelson Sales Manager
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The company culture at Ingram is centered around the principles of support, understanding, and development. It is a diverse workplace that emphasises inclusion, respect, and integrity. All levels of the company work hand-in-hand with each other and are always willing to provide help or give advice.

Mile Gasoski Continous Improvement Manager
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Helping businesses reach their global potential

At Ingram Micro we are dedicated to a shared set of principles that unites and guides us to better decisions and behaviors.

Delivering successful results, embracing change with courage, and acting with integrity every time and everywhere. We revel in using our imagination with creativity, agility and resourcefulness, we act with responsibility, and we are proud of our talent. Attracting, inspiring, retaining and celebrating our best individuals is the foundation of our success.

Being clear on our own objectives means we can fully focus on the success of our business partners and associates.

Go to our global careers page

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