Computer Repair Technician

Descripción

It's fun to work in a company where people truly BELIEVE in what they're doing!

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.

Ingram Micro has earned Great Place to Work Certification™ for 2022-2023 in the United States! This prestigious recognition reflects our commitment to our people and our culture.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Computer Repair Technician

Shift Hours: M-F 8am-4:30pm

Hourly Rate: $18.75 + Bonus

Position Summary

Are you passionate about technology, troubleshooting, and hands-on device repair? We are seeking an experienced Computer Repair Technician to diagnose, repair, test, and optimize a variety of electronic devices, including laptops, desktops, PCs, tablets, mobile devices, and related hardware.

Key Responsibilities

• Diagnose, troubleshoot, repair, and test electronic assemblies, sub-assemblies, and end-user devices.
• Perform hardware repairs and replacements, including screens, batteries, memory, storage drives, keyboards, and other components.
• Execute system upgrades, software installations, firmware updates, and device optimization activities.
• Utilize diagnostic tools, testing equipment, engineering specifications, schematics, blueprints, and technical documentation to identify and resolve issues.
• Conduct functional testing, calibration, and quality inspections to ensure products meet performance and reliability standards.
• Document repair activities, testing procedures, and results accurately within designated systems.
• Analyze test data and provide recommendations for corrective actions when needed.
• Adhere to established quality, safety, and operational procedures.
• Collaborate with engineering, operations, and technical support teams to resolve complex repair issues.
• Maintain productivity and quality standards in a fast-paced repair and refurbishment environment.

What Success Looks Like

• Consistently delivers high-quality repairs with minimal rework.
• Accurately diagnoses hardware and software issues across multiple device platforms.
• Meets productivity, turnaround time, and quality metrics.
• Demonstrates strong attention to detail and commitment to customer satisfaction.
• Contributes to continuous process improvement and operational efficiency.

What We’re Looking For

• Strong troubleshooting and problem-solving abilities.
• Experience repairing consumer electronics, laptops, desktops, tablets, or mobile devices.
• Ability to read and interpret technical documentation, schematics, and engineering specifications.
• Familiarity with diagnostic tools, testing equipment, and repair methodologies.
• Excellent organizational skills and attention to detail.
• Ability to work independently while collaborating effectively within a team environment.
• Strong verbal and written communication skills.

Required Qualifications

• High School Diploma, GED, or equivalent required.
• Associate degree, technical certification, or related coursework preferred.
• Minimum of 2–3 years of experience in electronics repair, technical support, device refurbishment, manufacturing, or a related technical field.
• Experience performing hardware repairs, component replacements, and device testing.
• Working knowledge of PCs, laptops, tablets, mobile devices, and related technologies.

Preferred Qualifications

• Experience in production, repair depot, refurbishment, or electronics manufacturing environment.
• Industry certifications such as CompTIA A+, electronics repair certifications, or equivalent technical credentials.
• Experience with quality control processes and documentation systems.
• Familiarity with inventory management and repair tracking systems.

Why Join Us?

Join a team where technology, innovation, and continuous learning drive success. You’ll have the opportunity to work with a wide range of devices and technologies while developing valuable technical skills in a collaborative and growth-oriented environment.

The typical base pay range for this role across the U.S. is USD $38,800.00 - $62,100.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro believes there is no place in our society for social injustice, discrimination, or racism. As a company we do not – and will not – tolerate these actions.

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.