Description
Accelerate your career. Join the organization that's driving the world's technology and shape the future.
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.
Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!
Warehouse Operations Manager- ITAD
Shift Hours: M-F First Shift
About the Role
Are you an experienced warehouse leader with a passion for operational excellence and team development? Ingram Micro is seeking a Warehouse Operations Manager to lead daily warehouse operations in a fast-paced distribution environment.
As a key member of the operations leadership team, you'll develop high-performing teams, support the testing and diagnostic evaluation of incoming technology assets for refurbishment, driving efficiency and maintaining the highest operational standards. You will work closely with Transportation, Inventory Control, Engineering, Human Resources, and Customer Service to align operations, optimize performance, and achieve business objectives
If you're passionate about leading people, improving processes, and creating a high-performing team culture, we'd love to hear from you.
Learn more about Ingram Micro ITAD here: http://youtu.be/6FUCoxgtulk?si=-TNEi6749mVSqpGp
What You’ll Do:
- Lead and manage daily warehouse operations, including receiving, shipping, inventory control, storage, order fulfillment, and material handling.
- Develop, coach, and mentor supervisors and warehouse associates, fostering a culture of accountability, engagement, and continuous improvement.
- Establish operational goals, monitor KPIs, and drive performance in safety, productivity, quality, inventory accuracy, and customer service.
- Plan and coordinate warehouse resources, staffing, and workflows to maximize efficiency and optimize warehouse space utilization.
- Ensure inventory accuracy through cycle counts, audits, and effective inventory control processes.
- Monitor compliance with company policies, OSHA regulations, safety standards, and operational procedures.
- Identify and implement process improvements that enhance operational performance, reduce costs, and improve customer satisfaction.
- Partner with cross-functional teams including Transportation, Inventory Control, Engineering, Human Resources, and Customer Service to support business objectives.
- Resolve operational challenges and serve as the escalation point for warehouse and customer-related issues.
- Ensure warehouse facilities, equipment, and work areas are maintained in a safe, clean, and organized environment.
What You Will Bring to This Role:
- Bachelor's degree in Supply Chain Management, Logistics, Business, Operations Management, or a related field; equivalent professional experience may be considered.
- Minimum 5 years of warehouse, distribution center, logistics, or supply chain experience, including at least 4 years managing warehouse operations and 2 years of people leadership or 4 years of leadership experience.
- Proven experience leading supervisors and high-performing teams in a high-volume warehouse or distribution center environment.
- Strong knowledge of warehouse operations, shipping and receiving, inventory management, material handling, and warehouse process optimization.
- Experience with Warehouse Management Systems (WMS), inventory control systems, and Microsoft Office applications.
- Demonstrated ability to manage operational priorities, allocate resources, and achieve productivity, quality, and service goals.
- Strong analytical, problem-solving, and decision-making skills with experience using operational metrics and KPIs to drive continuous improvement.
- Excellent communication, leadership, coaching, and stakeholder management skills.
- Ability to influence cross-functional teams and lead operational change initiatives in a fast-paced environment.
- Ability to travel up to 25% for training and business meetings.
Why Join Ingram Micro?
At Ingram Micro, you'll help power one of the world's largest technology supply chains while leading talented teams in a dynamic distribution environment. We offer opportunities to innovate, develop your leadership skills, and make a measurable impact on operational performance and customer success.
If you're a results-oriented operations leader who enjoys developing people and driving continuous improvement, we'd love to hear from you.
The typical base pay range for this role across the U.S. is USD $88,700.00 - $150,800.00 per year.
The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.
At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.
This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.
Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.
Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.
