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Professional, Billing & Pricing Operations Analyst

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Professional, Billing & Pricing Operations Analyst

Beschrijving

Ingram Micro is seeking a highly analytical and detail-oriented professional to join our Billing & Pricing Operations team. This role is responsible for managing billing processes, pricing analysis, reconciliations, vendor coordination, and reporting. The position plays a key role in ensuring financial accuracy, driving operational efficiencies, and enabling data-driven decision-making across global operations.

Key Responsibilities

  • Operations Management:
  • Manage billing, pricing, and reconciliations with high accuracy and compliance.
  • Analyze vendor pricing, contracts, and financial data to resolve discrepancies.
  • Collaborate with vendors, stakeholders, and cross-functional teams to ensure smooth operations.
  • Own high-priority and complex vendor/reseller issues and drive resolution.
  • Maintain data integrity across systems, regions, and stakeholders.
  • Support pricing decisions, validations, and approvals.
  • Reporting & Analytics:
  • Generate scheduled and ad-hoc reports across multiple regions.
  • Leverage advanced Excel, reporting tools, and automation for data analysis.
  • Build dashboards, templates, and reporting solutions.
  • Analysis of large datasets and provide data comprehension
  • Translate business requirements into actionable insights and reporting outputs.
  • Process Improvement:
  • Identify operational risks, inefficiencies, and improvement opportunities.
  • Drive automation and continuous improvement initiatives.
  • Participate in cross-functional projects to improve productivity and service quality.
  • Escalation & Issue Management:
  • Investigate and resolve escalated issues through detailed analysis.
  • Collaborate with global teams to ensure timely resolution of business-impacting issues.
  • Subject Matter Expertise:
  • Maintain process documentation and ensure adherence to SOPs.
  • Provide guidance, training, and onboarding support to team members.
  • Act as a key point of contact for process-related queries.

Required Qualifications

  • Bachelor’s degree in Finance, Business, Analytics, or related field.
  • 3–5+ years of experience in billing, pricing, financial operations, or reporting.
  • Advanced Excel skills (pivot tables, formulas, macros).
  • Strong analytical, problem-solving, and stakeholder management skills.
  • Experience with reconciliations, financial data, and vendor operations.

Preferred / Good-to-Have Skills

  • SQL, Python, and data analysis capabilities.
  • Power BI or similar BI/visualization tools.
  • Experience with automation tools (Power Automate, VBA, RPA tools like UiPath).
  • Exposure to AI/ML or intelligent automation in reporting/operations.
  • Experience in Cloud Products and Vendors – Billing and Pricing
  • Experience with CRM, ERP, or financial systems.

Key Competencies

  • Data-driven decision-making
  • Strong attention to detail and accuracy
  • Collaboration and stakeholder engagement
  • Continuous improvement and automation mindset
13Est Workplace 1

Our Culture makes Ingram Micro a Great Place to Work ®

Ingram Micro Philippines stands as a beacon of excellence in the corporate landscape, celebrated as a Great Place to Work® for five consecutive years. This isn't just a title; it's a testament to our vibrant culture rooted in trust, inclusion, performance, and innovation. Here, we don't just work; we thrive together in an environment that values every voice and nurtures every talent.

Learn more about Ingram Micro in The Philippines

We are #OneIngramMicro

Our People are the threads in the rich tapestry of cultures and ideas that define us, showcasing the power of diversity.

Ingram Micro's culture of recognition fosters pride in the value each employee contributes to business success. Employees are not just productivity numbers, but valued for their skills and collaboration. Employee resource groups allow for free expression and shared purpose, highlighting the importance of employee satisfaction. Outside of work, employees find joy in new hobbies, travel, and meeting people with diverse perspectives. Most importantly, employees are present in the lives of those who matter most. Ingram Micro is truly a great place to work.

Jasmin C. Dela Vega Supervisor, Sales Operations
Testi Jasmine

As someone who has been in the BPO industry for several years, I can confidently say that my career growth has been significantly supported by the team at Ingram Micro. They have provided me with ample opportunities to develop my skills and have constantly encouraged me to push myself beyond my limits. Additionally, the company culture is one that fosters creativity, collaboration, and innovation, making it an ideal workplace for employees looking to excel in their careers.

Brian Gerald Go Consultant, Global Reporting & Data Analytics
Testi Brian Go

Ingram Micro stands out for more than just its generous perks, recreational activities, and benefits. The company's care for employees' financial, mental, physical, and emotional needs through various platforms is remarkable. They provide a feeling of being part of an organization even after college, supporting employees as individuals with lives outside work. Ingram Micro invests in learning and development, helping employees achieve professional growth while aiding the company's success. This focus on employee well-being and growth drives productivity and fosters long-term commitment. Ingram Micro is truly great.

Emman Tatunay Professional, Sales Operations
Testi Emman

Working for more than a decade at Ingram Micro is a testament of how good a company it is in nurturing its people. I have been provided not only a professional network but also a sense of family. I had the opportunity to develop relationships and build expertise in specific areas. Such experience fosters a sense of loyalty and commitment to the company. It also opened opportunities for career growth; my journey from Sales to Project Management is by no means easy but is rich in learning and development.

Maricar Gentelizo Sr Professional, Digital Enablement
Testi Maricar
Scott Sherman

Helping businesses reach their global potential

At Ingram Micro we are dedicated to a shared set of principles that unites and guides us to better decisions and behaviors.

Delivering successful results, embracing change with courage, and acting with integrity every time and everywhere. We revel in using our imagination with creativity, agility and resourcefulness, we act with responsibility, and we are proud of our talent. 

Go to our global careers page

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