From Customer Experience Manager to Impact, Growth, and Collaboration

Over the past eight years, Vanessa has grown from an associate to Sr. Customer Experience Manager within the Networking & Security Business Unit, a journey shaped by continuous learning, supportive leaders, and development programs that pushed her forward. Programs like Sales Gym, Consultative Selling, Grow to Lead, and MAP for Leaders gave her the confidence and skills to step into leadership with purpose. 

Today, she leads by empowering others. Coaching her team to build strong relationships with vendors and customers allows her to multiply impact through collaboration. Seeing her team grow, succeed, and elevate customer experience is now one of the most rewarding parts of her role. 

Her advice to future talent? 
Say yes to development programs and mentorship and then leverage what you learn to elevate others.