Driving Growth Through Partnership, Leadership, and Customer Success

For Carlos Orta, joining Ingram Micro offered an opportunity to see the technology ecosystem from a new perspective.

After spending more than two decades working with HPE, he brought deep industry expertise, strong partner relationships, and a passion for helping customers succeed. Joining Ingram Micro allowed him to expand that perspective and gain a deeper understanding of how distribution connects vendors, partners, and customers to create value.

Today, as Business Unit Manager HPE for Central America and the Caribbean, Carlos leads a regional team focused on driving revenue, profitability, strategic execution, and partner success across the HPE portfolio.

Leading Growth Across the Region

Carlos' role combines business strategy, vendor management, team leadership, and customer engagement.

He works closely with HPE, partners, and internal teams to identify growth opportunities, strengthen relationships, and ensure the organization delivers meaningful results across the region.

What excites him most is the opportunity to combine strategy with people development.

"I have the opportunity to share my knowledge, help others succeed through mentoring and strategy, and continue learning from the people around me every day."

For Carlos, leadership is not only about delivering business results. It's also about helping others grow and creating opportunities for teams to succeed.

A Historic Quarter for the HPE Business

One of Carlos' proudest achievements has been helping the HPE Business Unit achieve a record-breaking second quarter.

Through strategic initiatives focused on customer engagement and partner development, the team exceeded expectations and delivered exceptional results.

The success demonstrated the team's ability to execute, collaborate, and create value across the territory.

More importantly, it strengthened confidence among partners and reinforced Ingram Micro's position as a trusted advisor.

"Our initiatives increased engagement, created new opportunities, and demonstrated our ability to position HPE across the territory."

The achievement also highlighted the power of teamwork and a shared commitment to delivering results.

Stepping Up During Critical Moments

Leadership often means taking ownership when challenges arise.

Carlos experienced this first hand when the Aruba business faced a transition period during the replacement of a dedicated business development manager.

Recognizing the importance of maintaining momentum, he stepped in to provide leadership and support across the business.

Working closely with sales teams, partners, HPE, and internal stakeholders, Carlos helped ensure alignment and continuity throughout the transition.

The result was not only stability but continued business growth.

"I like to step up when the business needs it, helping the team keep momentum going during critical transitions."

For Carlos, ownership means being willing to take responsibility, support the team, and remain focused on long-term success.

Learning a New Side of the Technology Industry

One of the biggest lessons Carlos has learned since joining Ingram Micro has been understanding the distribution business from the inside.

Having previously worked on the vendor side, he gained a broader perspective on how sales, inventory management, profitability, and partner relationships come together throughout the technology value chain.

The experience has also strengthened his leadership capabilities.

Working with teams across multiple countries has helped him become a more adaptable and open-minded leader.

"Each interaction brings a different perspective and helps enrich my knowledge."

Growing Through Global Collaboration

Operating across Central America and the Caribbean means working across different cultures, markets, and business environments.

While Carlos acknowledges that this can sometimes be challenging, he views it as one of the most rewarding aspects of his role.

Every market has its own priorities, pace, and way of doing business. Success requires flexibility, curiosity, and strong listening skills.

"It's taught me to listen more while keeping everyone focused on common goals."

For Carlos, collaboration across countries creates opportunities to learn, share ideas, and find better solutions together.

A Culture That Feels Like Family

When describing Ingram Micro's culture, Carlos uses one word that stands out: family.

He appreciates the strong sense of collaboration, trust, and shared purpose that exists across the organization.

"There's a willingness to work together toward a single purpose: helping everyone succeed."

He also values the freedom associates have to make decisions, take ownership, and think creatively when solving challenges.

That balance of accountability and support is one of the reasons he enjoys being part of the organization.

Advice for Future Associates

For anyone considering a career at Ingram Micro, Carlos believes the opportunities are endless.

He encourages new associates to embrace challenges, share ideas, and actively seek opportunities to grow.

"Here you can challenge yourself, contribute with ideas, and expand the business together."

When it comes to success, he believes two qualities make a difference above all others: Proactivity and resilience.

Those who bring both will find opportunities to learn, grow, and make an impact.

Working with HPE at Ingram Micro

When asked what he enjoys most about working with HPE, Carlos immediately focuses on what matters most: customers.

"What I enjoy most about working with HPE at Ingram Micro is putting customers first and helping them succeed with their projects."

For Carlos, technology is ultimately about helping people achieve their goals. Through strong partnerships, collaboration, and innovation, he continues to help customers, partners, and teams succeed across the region.